2007-06-08

Full Scan hangs in Ad-Aware 2007 (free) Ver. 7.0.1.2 & 7.0.1.3.
I am running Windows XP Professional and have uninstalled the most recent 1.06 version of Ad-Aware prior to installing Ver. 7.0.1.2 and then updating to Ver. 7.0.1.3.
I sent crash reports to Lavasoft in each case. The problem is with the Full Scan the Smart Scan appears to be OK.

Since mine is the free version am I now just out of luck? or will Lavasoft deal with the problem and let me know what I need to do. I did my part by sending them th error reports they requested.

My OS is current with latest service packs. Norton A/V 2006 was running.

Any help will be appreciated.

Moot

Thank you for sending the crash reports. You are not out of luck - we will address all crash reports, regardless of what version of teh software you are running.

Regards, Tobias

Hi, alot of these early "bugs" have been fixed in updates to the program now.
See here for a list of bug fixes:
Software Updates
http://www.lavasoftsupport.com/index.php?showtopic=9870

Please update your software using the webupdate to the latest version (currently 7.0.1.6 at this date) and most of these should be resolved.

Also, we have many of the most common problems addressed with solutions in this FAQ page
http://www.lavasoft.com/support/faq_aaw2007.php

Since this topic is now out of date information and no activity in quite a while, I'm moving this to the "resolved" section (read only). If your particular problem is not resolved or if you should have any further issues, please feel free to start a new topic.