Help - Search - Members - Calendar
Full Version: Followed Forum Instructions Exactly, But Still Popups!
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Resolved/Inactive HijackThis Logs
lesoy
Hi there,

I suffer from the same exact problem as described in http://www.lavasoftsupport.com/index.php?showtopic=9226, and I followed the instructions given there to a T. BUT I'm still getting the maniatv popup and some others as well. I don't know what else to do. ohmy.gif Before I followed your instructions, I also ran about every spyware cleaning program I could download (Spyware Sweeper, Spyware Doctor, Ad-aware, Spybot, etc), and every tool found a different set of infected files, and now they're showing no more spyware. BUT I'm still getting IE window popups even thought I only use firefox. And my desktop (explorer.exe) is now messed up too. Whenever I run IE or windows explorer, the desktop closes and reopens, the taskbar disappears and reappears with my quicklaunch menu gone. Explorer.exe wouldn't even stay open in safe mode! sad.gif

Please HELP!!



HijackThis Log

Logfile of HijackThis v1.99.1
Scan saved at 12:25:57 AM, on 5/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\sistray.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Program Files\hijackthis\hijackthis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\rundll32.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] "C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SiSPower] "Rundll32.exe" SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [setup] "rundll32.exe" "C:\WINDOWS\system32\ivmmvkpw.dll",realset
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\RunOnce: [ScanNClnPostRbt] C:\Program Files\Norton Security Scan\Nss.exe /OnReboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.my-etrust.com/Extern/RoadRunner...an/pestscan.cab
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - Unknown owner - C:\WINDOWS\System32\GEARSec.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE


DrWeb CureIt Log


faxcmd.dll;c:\windows\apppatch;Trojan.Virtumod;Will be cured after reboot.;
thmwrpiy.dll;c:\windows\system32;Trojan.Virtumod;Deleted.;
mirc.exe;C:\Program Files\mIRC;Program.mIRC.617;;
Process.exe;C:\SDFix\apps;Tool.Prockill;;
2_bt.exe;C:\WINDOWS;Adware.AzeSearch;Deleted.;
faxcmd.dll;C:\WINDOWS\AppPatch;Trojan.Virtumod;Will be cured after reboot.;
ivmmvkpw.dll;C:\WINDOWS\system32;Trojan.Virtumod;Deleted.;
omicmjtj.exe;C:\WINDOWS\system32;Trojan.Virtumod;Deleted.;


SDFix Log


SDFix: Version 1.85

Run by Lehoa - Sun 05/27/2007 - 22:07:09.98

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:






Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...


Normal Mode:
Checking Files:

Below files will be copied to Backups folder then removed:

C:\-14061~1 - Deleted
C:\WINDOWS\Temp\win*.tmp - Deleted



Removing Temp Files...

ADS Check:

Checking if ADS is attached to system32 Folder
C:\WINDOWS\system32
No streams found.

Checking if ADS is attached to svchost.exe
C:\WINDOWS\system32\svchost.exe
No streams found.



Final Check:

Remaining Services:
------------------


Rootkit xpdt Found, Use a Rootkit scanner !

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\Common Files\\AOL\\1136234929\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1136234929\\ee\\aolsoftware.exe:*:Enabled:AOL Services"
"C:\\Program Files\\Common Files\\AOL\\1136234929\\ee\\aim6.exe"="C:\\Program Files\\Common Files\\AOL\\1136234929\\ee\\aim6.exe:*:Enabled:AIM"
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe"="C:\\Program Files\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe:*:Enabled:BlueSoleil"
"C:\\Program Files\\Azureus\\Azureus.exe"="C:\\Program Files\\Azureus\\Azureus.exe:*:Enabled:Azureus"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPAGER.EXE:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\yserver.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"
"C:\\Program Files\\Common Files\\AOL\\1144710428\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1144710428\\ee\\aolsoftware.exe:*:Enabled:AOL Services"
"C:\\Program Files\\Common Files\\AOL\\1144710428\\ee\\aim6.exe"="C:\\Program Files\\Common Files\\AOL\\1144710428\\ee\\aim6.exe:*:Enabled:AIM"
"C:\\Program Files\\mIRC\\mirc.exe"="C:\\Program Files\\mIRC\\mirc.exe:*:Enabled:mIRC"
"C:\\Program Files\\ABC\\abc.exe"="C:\\Program Files\\ABC\\abc.exe:*:Enabled:abc"
"C:\\Documents and Settings\\Michael\\Desktop\\utorrent.exe"="C:\\Documents and Settings\\Michael\\Desktop\\utorrent.exe:*:Enabled:æTorrent"
"C:\\WINDOWS\\system32\\dplaysvr.exe"="C:\\WINDOWS\\system32\\dplaysvr.exe:*:Enabled:Microsoft DirectPlay Helper"
"C:\\Program Files\\Hasbro Interactive\\Scrabble v2.0\\Scrabble v2.0.exe"="C:\\Program Files\\Hasbro Interactive\\Scrabble v2.0\\Scrabble v2.0.exe:*:Enabled:Scrabble v2.0"
"C:\\Program Files\\PPStream\\PPStream.exe"="C:\\Program Files\\PPStream\\PPStream.exe:*:Enabled:PPStream"
"C:\\Program Files\\TVUPlayer\\TVUPlayer.exe"="C:\\Program Files\\TVUPlayer\\TVUPlayer.exe:*:Enabled:TVU Player Component"
"C:\\Program Files\\SopCast\\SopCast.exe"="C:\\Program Files\\SopCast\\SopCast.exe:*:Enabled:SopCast"
"C:\\Documents and Settings\\Michael\\Application Data\\SopCast\\adv\\SopAdver.exe"="C:\\Documents and Settings\\Michael\\Application Data\\SopCast\\adv\\SopAdver.exe:*:Enabled:SopAdver"
"C:\\Program Files\\Nero\\Nero 7\\Nero ShowTime\\ShowTime.exe"="C:\\Program Files\\Nero\\Nero 7\\Nero ShowTime\\ShowTime.exe:*:Enabled:Windows Media™ Audio (wma)"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM"
"C:\\TetriNET\\TETRINET.EXE"="C:\\TetriNET\\TETRINET.EXE:*:Enabled:TETRINET"
"C:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"="C:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe:*:Enabled:Veoh Client"
"C:\\DOCUME~1\\Michael\\LOCALS~1\\Temp\\winE0.tmp.exe"="C:\\DOCUME~1\\Michael\\LOCALS~1\\Temp\\winE0.tmp.exe:*:Enabled:winE0.tmp"
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"="C:\\Program Files\\Mozilla Firefox\\firefox.exe:*:Disabled:Firefox"
"C:\\WINDOWS\\explorer.exe"="C:\\WINDOWS\\explorer.exe:*:Enabled:enable"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"

Remaining Files:
---------------

Backups Folder: - C:\SDFix\backups\backups.zip

Checking For Files with Hidden Attributes:

C:\WINDOWS\system32\vtsts.dll
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Windows Media Player\mplayer2.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp
C:\WINDOWS\AppPatch\ntp2.tmp
C:\WINDOWS\system32\ststv.tmp
C:\WINDOWS\Temp\18467.tmp.LOG

Finished


Fixwareout Log


Fixwareout Last edited 5/15/2007
Post this report in the forums please
...
»»»»»Prerun check

»»»»»

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.


Click browse, find the file then click submit.
http://www.virustotal.com/flash/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other

»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"Norton Ghost 9.0"="\"C:\\Program Files\\Norton SystemWorks\\Norton Ghost\\Agent\\GhostTray.exe\""
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_01\\bin\\jusched.exe\""
"BluetoothAuthenticationAgent"="\"rundll32.exe\" bthprops.cpl,,BluetoothAuthenticationAgent"
"QD FastAndSafe"=""
"Symantec NetDriver Monitor"="\"C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe\" /Consumer"
"AGRSMMSG"="AGRSMMSG.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\hpztsb11.exe"
"NWEReboot"=""
"NeroFilterCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"SiSUSBRG"="C:\\WINDOWS\\SiSUSBrg.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"DAEMON Tools"="\"C:\\Program Files\\DAEMON Tools\\daemon.exe\" -lang 1033"
"SiSPower"="\"Rundll32.exe\" SiSPower.dll,ModeAgent"
"setup"="\"rundll32.exe\" \"C:\\WINDOWS\\system32\\ivmmvkpw.dll\",realset"
"SDTray"="\"C:\\Program Files\\Spyware Doctor\\SDTrayApp.exe\""
"SpySweeper"="\"C:\\Program Files\\Webroot\\Spy Sweeper\\SpySweeperUI.exe\" /startintray"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"DW4"="\"C:\\Program Files\\The Weather Channel FW\\Desktop Weather\\DesktopWeather.exe\""
"swg"="\"C:\\Program Files\\Google\\GoogleToolbarNotifier\\GoogleToolbarNotifier.exe\""
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»


That's a lot of logs. I have done everything! HELP!
miekiemoes
Hello,

Please don't run tools without guidance, because some tools are for certain types of infections.

Do next please..
Open notepad and copy and paste next present in the quotebox below in it:
(don't forget to copy and paste REGEDIT4)

QUOTE
REGEDIT4

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\DOCUME~1\\Michael\\LOCALS~1\\Temp\\winE0.tmp.exe"=-

Save this as fix.reg Choose to save as *all files and place it on your desktop.
It should look like this:
Doubleclick on it and when it asks you if you want to merge the contents to the registry, click yes/ok.
(In case you are unsure how to create a reg file, take a look here with screenshots.)

Then, * Download Combofix to your desktop.
Doubleclick combofix.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.

When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt.
Post this log in your next reply together with a new hijackthislog.
Do NOT post the ComboFix-quarantined-files.txt - unless I ask you to.
lesoy
My computer froze up and the desktop disappeared when Combofix prompted a reboot, so I had to turn the computer off and on again.

Combofix Log

"Lehoa" - 2007-05-28 10:32:53 Service Pack 2
ComboFix 07-05.27.V - Running from: "C:\Documents and Settings\Michael\Desktop\"


(((((((((((((((((((((((((((((((((((((((((((((((((( V Log )))))))))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\system32\oklxdkdx.dll
C:\WINDOWS\system32\awttrrs.dll
C:\WINDOWS\system32\khfecby.dll
C:\WINDOWS\system32\tuvuvsp.dll
C:\WINDOWS\system32\mmoraqvt.exe
C:\WINDOWS\system32\ststv.bak1
C:\WINDOWS\system32\ststv.bak2
C:\WINDOWS\system32\ststv.ini
C:\WINDOWS\system32\ststv.ini2
C:\WINDOWS\system32\ststv.tmp
C:\WINDOWS\system32\xdkdxlko.ini
C:\WINDOWS\system32\ststv.bak1
C:\WINDOWS\system32\ststv.bak2
C:\WINDOWS\system32\ststv.ini
C:\WINDOWS\system32\ststv.ini2
C:\WINDOWS\system32\ststv.tmp
C:\WINDOWS\system32\ststv.bak1
C:\WINDOWS\system32\ststv.bak2
C:\WINDOWS\system32\ststv.ini
C:\WINDOWS\system32\ststv.ini2
C:\WINDOWS\system32\ststv.tmp
C:\WINDOWS\system32\vtsts.dll
C:\WINDOWS\system32\opnopmn.dll
C:\WINDOWS\AppPatch\adbak.dll


* * * POST RUN FILES/FOLDERS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *



(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


"C:\WINDOWS\DOWNLO~1.\Quarantine\ppqdb.dat"
"C:\WINDOWS\DOWNLO~1.\Quarantine\ppqsdb.dat"
"C:\DOCUME~1\Michael\Desktop\internet.lnk"
"C:\WINDOWS\AppPatch\ntp2.ini"
"C:\Temp\tn3"
"C:\WINDOWS\DOWNLO~1.\Quarantine"

Purity Folders:

C:\WINDOWS\system32\SEMBLY~1
C:\WINDOWS\DOBE~1



((((((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


-------\LEGACY_NPF
-------\NPF


((((((((((((((((((((((((((((((( Files Created from 2007-04-28 to 2007-05-28 ))))))))))))))))))))))))))))))))))


2007-05-28 00:02 124,436 --a------ C:\WINDOWS\system32\gjfpexyn.dll
2007-05-27 23:58 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2007-05-27 23:28 11,093 --a------ C:\dnsbak.reg
2007-05-27 20:18 <DIR> d-------- C:\Documents and Settings\Michael\DoctorWeb
2007-05-27 20:18 <DIR> d-------- C:\DOCUME~1\Michael\DoctorWeb
2007-05-27 20:02 <DIR> d-------- C:\DOCUME~1\NETWOR~1\APPLIC~1\Webroot
2007-05-27 19:02 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2007-05-27 19:02 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2007-05-27 19:02 12,160 --a------ C:\WINDOWS\system32\drivers\mouhid.sys
2007-05-27 16:11 <DIR> d-------- C:\DOCUME~1\LOCALS~1\APPLIC~1\Webroot
2007-05-27 16:04 22,080 --a------ C:\WINDOWS\system32\drivers\sshrmd.sys
2007-05-27 16:04 21,056 --a------ C:\WINDOWS\system32\drivers\sskbfd.sys
2007-05-27 16:04 20,544 --a------ C:\WINDOWS\system32\drivers\SSFS0509.sys
2007-05-27 16:04 144,960 --a------ C:\WINDOWS\system32\drivers\ssidrv.sys
2007-05-27 16:00 <DIR> d-------- C:\Program Files\Webroot
2007-05-27 16:00 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Webroot
2007-05-27 15:58 164 --a------ C:\install.dat
2007-05-27 15:58 <DIR> d-------- C:\DOCUME~1\Michael\APPLIC~1\Webroot
2007-05-26 22:11 52,304 --a------ C:\WINDOWS\system32\drivers\ikfilesec.sys
2007-05-26 22:11 26,064 --a------ C:\WINDOWS\system32\drivers\kcom.sys
2007-05-26 22:10 83,536 --a------ C:\WINDOWS\system32\drivers\iksyssec.sys
2007-05-26 22:10 59,984 --a------ C:\WINDOWS\system32\drivers\iksysflt.sys
2007-05-26 22:10 39,248 --a------ C:\WINDOWS\system32\drivers\ikfileflt.sys
2007-05-26 21:51 <DIR> d-------- C:\Program Files\Spyware Doctor
2007-05-26 21:51 <DIR> d-------- C:\DOCUME~1\Michael\APPLIC~1\PC Tools
2007-05-26 21:49 626,688 --a------ C:\WINDOWS\system32\msvcr80.dll
2007-05-26 21:45 <DIR> d-------- C:\Program Files\Norton Security Scan
2007-05-26 21:42 <DIR> d-------- C:\DOCUME~1\Michael\APPLIC~1\Google
2007-05-26 21:42 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Google
2007-05-26 21:40 <DIR> d-------- C:\Program Files\Google
2007-05-26 17:41 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2007-05-26 17:25 <DIR> d-------- C:\Program Files\MNS 4.2
2007-05-26 11:26 2 --a------ C:\WINDOWS\system32\wcpitr32.exe
2007-05-23 18:43 8 --a------ C:\WINDOWS\system32\sdfinacs.dll
2007-05-23 18:43 12 --a------ C:\WINDOWS\system32\rasqervy.dll
2007-05-23 18:30 196,608 --a------ C:\WINDOWS\system32\ssleay32.dll
2007-05-23 18:30 1,040,384 --a------ C:\WINDOWS\system32\libeay32.dll
2007-05-23 18:28 5 --a------ C:\WINDOWS\system32\fontqxet.dll
2007-05-23 18:27 48,128 --a------ C:\tcjlicw.exe
2007-05-23 18:27 27,136 --a------ C:\WINDOWS\system32\cscentfy.dll
2007-05-23 18:27 105 --a------ C:\WINDOWS\system32\wuasirvy.dll
2007-05-23 14:54 <DIR> d-------- C:\Program Files\Lavasoft
2007-05-23 14:54 <DIR> d-------- C:\DOCUME~1\Michael\APPLIC~1\Lavasoft
2007-05-09 11:43 <DIR> d-------- C:\Program Files\TVUPlayer
2007-05-09 11:43 <DIR> d-------- C:\DOCUME~1\Michael\APPLIC~1\TVU Networks
2007-05-09 11:42 3,441,803 --a------ C:\Program Files\TVUPlayer2.3.2beta34.exe


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-05-28 06:41:09 -------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-05-27 06:25:59 -------- d-----w C:\Program Files\Online Services
2007-05-27 06:25:13 -------- d-----w C:\Program Files\Windows NT
2007-05-26 22:25:07 -------- d-----w C:\Program Files\DivX
2007-05-11 00:04:56 -------- d-----w C:\Program Files\Zoom Player
2007-04-27 22:23:14 -------- d-----w C:\Program Files\SopCast
2007-04-26 19:24:11 -------- d-----w C:\Program Files\CD Audio Reader Filter
2007-04-26 19:23:58 -------- d-----w C:\Program Files\OpenSource Flash Video Splitter
2007-04-26 19:23:55 -------- d-----w C:\Program Files\RealMedia
2007-04-26 19:22:53 -------- d-----w C:\Program Files\SHOUTcast Source
2007-04-26 19:22:47 -------- d-----w C:\Program Files\Haali
2007-04-26 19:22:34 -------- d-----w C:\Program Files\ffdshow
2007-04-26 19:04:07 -------- d-----w C:\Program Files\Viewpoint
2007-04-26 19:01:27 -------- d--h--w C:\Program Files\InstallShield Installation Information
2007-04-24 02:12:27 -------- d-----w C:\Program Files\Oberon Media
2007-04-22 01:17:49 -------- d-----w C:\Program Files\VirtualDub-1.6.17
2007-04-20 21:52:05 -------- d-----w C:\Program Files\Webteh
2007-04-20 21:38:53 -------- d-----w C:\DOCUME~1\Michael\APPLIC~1\DivX
2007-04-18 16:12:23 2,854,400 ----a-w C:\WINDOWS\system32\msi.dll
2007-04-18 00:32:38 -------- d-----w C:\Program Files\Veoh Networks
2007-04-14 00:27:54 8,868 ----a-w C:\WINDOWS\mozver.dat
2007-04-02 00:27:23 -------- d-----w C:\Program Files\MAVIS3
2007-03-31 06:01:39 -------- d--h--w C:\DOCUME~1\Michael\APPLIC~1\Move Networks
2007-03-27 07:55:57 524,288 ----a-w C:\WINDOWS\system32\DivXsm.exe
2007-03-27 07:55:48 3,596,288 ----a-w C:\WINDOWS\system32\qt-dx331.dll
2007-03-27 07:55:31 129,784 ----a-w C:\WINDOWS\system32\pxafs.dll
2007-03-27 07:55:31 118,520 ------w C:\WINDOWS\system32\pxinsi64.exe
2007-03-27 07:55:31 116,472 ------w C:\WINDOWS\system32\pxcpyi64.exe
2007-03-27 07:55:23 200,704 ----a-w C:\WINDOWS\system32\ssldivx.dll
2007-03-27 07:55:23 1,044,480 ----a-w C:\WINDOWS\system32\libdivx.dll
2007-03-27 07:49:07 73,728 ----a-w C:\WINDOWS\system32\dpl100.dll
2007-03-27 07:49:07 196,608 ----a-w C:\WINDOWS\system32\dtu100.dll
2007-03-27 07:49:05 53,248 ----a-w C:\WINDOWS\system32\dpuGUI10.dll
2007-03-27 07:49:03 593,920 ----a-w C:\WINDOWS\system32\dpuGUI11.dll
2007-03-27 07:49:02 57,344 ----a-w C:\WINDOWS\system32\dpv11.dll
2007-03-27 07:49:02 344,064 ----a-w C:\WINDOWS\system32\dpus11.dll
2007-03-27 07:49:02 294,912 ----a-w C:\WINDOWS\system32\dpu11.dll
2007-03-27 07:49:02 294,912 ----a-w C:\WINDOWS\system32\dpu10.dll
2007-03-27 07:48:59 823,296 ----a-w C:\WINDOWS\system32\divx_xx07.dll
2007-03-27 07:48:58 823,296 ----a-w C:\WINDOWS\system32\divx_xx0c.dll
2007-03-27 07:48:58 802,816 ----a-w C:\WINDOWS\system32\divx_xx11.dll
2007-03-27 07:48:58 639,066 ----a-w C:\WINDOWS\system32\DivX.dll
2007-03-17 13:43:01 292,864 ----a-w C:\WINDOWS\system32\winsrv.dll
2007-03-15 19:23:16 497,496 ----a-w C:\WINDOWS\system32\XceedZip.dll
2007-03-15 19:19:58 526,184 ----a-w C:\WINDOWS\system32\XceedCry.dll
2007-03-08 15:36:28 577,536 ----a-w C:\WINDOWS\system32\user32.dll
2007-03-08 15:36:28 40,960 ----a-w C:\WINDOWS\system32\mf3216.dll
2007-03-08 15:36:28 281,600 ----a-w C:\WINDOWS\system32\gdi32.dll
2007-03-08 13:47:48 1,843,584 ----a-w C:\WINDOWS\system32\win32k.sys


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
{00534B55-3155-CA4F-B41D-0E922121D03C}=C:\WINDOWS\system32\cscentfy.dll [2007-05-23 18:30]
{02478D38-C3F9-4efb-9B51-7695ECA05670}=C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll [2004-01-07 13:32]
{0edc6c20-a31c-11db-8ab9-0800200c9a66}=C:\WINDOWS\system32\cdma.dll []
{17A7A55D-A205-4E62-BD2C-474743097F5a}=C:\WINDOWS\system32\gjfpexyn.dll [2007-05-28 00:02]
{4B646AFB-9341-4330-8FD1-C32485AEE619}=C:\WINDOWS\system32\thmwrpiy.dll []
{53707962-6F74-2D53-2644-206D7942484F}=C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2005-05-31 01:04]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}=C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll [2007-03-14 03:43]
{AA58ED58-01DD-4d91-8333-CF10577473F7}=c:\program files\google\googletoolbar1.dll [2007-05-26 21:42]
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}=C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll [2007-05-26 21:41]
{BDF3E430-B101-42AD-A544-FADC6B084872}=C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll [2005-10-19 13:54]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2006-02-27 13:31]
"Norton Ghost 9.0"="C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe" [2004-11-22 16:20]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 03:43]
"BluetoothAuthenticationAgent"="rundll32.exe" [2004-08-03 18:07 C:\WINDOWS\system32\rundll32.exe]
"QD FastAndSafe"="" []
"Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [2006-03-19 01:38]
"AGRSMMSG"="AGRSMMSG.exe" []
"NWEReboot"="" []
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-04-21 18:46]
"SiSPower"="Rundll32.exe" [2004-08-03 18:07 C:\WINDOWS\system32\rundll32.exe]
"SDTray"="C:\Program Files\Spyware Doctor\SDTrayApp.exe" [2007-05-26 22:36]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-03 18:07]
"DW4"="C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe" [2006-04-19 09:30]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-05-26 21:41]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\adbak]
c:\windows\apppatch\adbak.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\faxcmd]
c:\windows\apppatch\faxcmd.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\sdauxservice]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\sdcoreservice]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\WebrootSpySweeperService]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs BthServ


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4716569f-7b3d-11da-a145-806d6172696f}]
AutoRun\command- H:\Autorun.exe



~ ~ ~ ~ ~ ~ ~ ~ Hijackthis Backups ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

backup-20070527-175140-785
O23 - Service: GEARSecurity - Unknown owner - C:\WINDOWS\System32\GEARSec.exe (file missing)

backup-20070527-175025-715
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

backup-20070526-173657-332
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
Contents of the 'Scheduled Tasks' folder
2007-05-26 03:00:00 C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer - Michael.job
2007-05-27 04:45:16 C:\WINDOWS\tasks\Norton Security Scan.job
2007-05-21 19:00:00 C:\WINDOWS\tasks\Norton SystemWorks One Button Checkup.job
2007-05-28 07:00:00 C:\WINDOWS\tasks\Symantec Drmc.job
2007-05-27 23:05:40 C:\WINDOWS\tasks\wrSpySweeperTrialSweep.job

********************************************************************

catchme 0.3.681 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-05-28 10:58:09
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0


********************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\BTHPORT\Parameters\Services\{00001000-0000-1000-8000-00805f9b34fb}]


[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\BTHPORT\Parameters\Services\{00001101-0000-1000-8000-00805f9b34fb}]


[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\BTHPORT\Parameters\Services\{00001115-0000-1000-8000-00805f9b34fb}]


Completion time: 2007-05-28 11:00:55 - machine was rebooted
C:\ComboFix-quarantined-files.txt ... 2007-05-28 11:00

--- E O F ---


HijackThis Log

Logfile of HijackThis v1.99.1
Scan saved at 11:04:38 AM, on 5/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\sistray.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\hijackthis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
O2 - BHO: Shell Event Object Class - {00534B55-3155-CA4F-B41D-0E922121D03C} - C:\WINDOWS\system32\cscentfy.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ChangerBHO Class - {0edc6c20-a31c-11db-8ab9-0800200c9a66} - C:\WINDOWS\system32\cdma.dll (file missing)
O2 - BHO: (no name) - {17A7A55D-A205-4E62-BD2C-474743097F5a} - C:\WINDOWS\system32\gjfpexyn.dll
O2 - BHO: (no name) - {4B646AFB-9341-4330-8FD1-C32485AEE619} - C:\WINDOWS\system32\thmwrpiy.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] "C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SiSPower] "Rundll32.exe" SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.my-etrust.com/Extern/RoadRunner...an/pestscan.cab
O20 - Winlogon Notify: adbak - c:\windows\apppatch\adbak.dll (file missing)
O20 - Winlogon Notify: faxcmd - c:\windows\apppatch\faxcmd.dll (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - Unknown owner - C:\WINDOWS\System32\GEARSec.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE


miekiemoes
Hi,

QUOTE
My computer froze up and the desktop disappeared when Combofix prompted a reboot
This is what Combofix does - is normal behavior.
As a sidenote, why are you having Spysweeper AND Spyware doctor running in the background as a real time guard? Both are doing the same, so there's really no need to have them both running as a real time guard, especially since they are both extra resource hogs... and this since your Norton System Works already uses a lot of resources as well. I can imagine that your system may be very slow.
Also, did you purchase Spysweeper and Spyware doctor? If not, then I see no reason why you still have them running in the background since they won't remove anything when you are using the trial.

Anyway, let's deal with the rest now...


* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
O2 - BHO: Shell Event Object Class - {00534B55-3155-CA4F-B41D-0E922121D03C} - C:\WINDOWS\system32\cscentfy.dll
O2 - BHO: ChangerBHO Class - {0edc6c20-a31c-11db-8ab9-0800200c9a66} - C:\WINDOWS\system32\cdma.dll (file missing)
O2 - BHO: (no name) - {17A7A55D-A205-4E62-BD2C-474743097F5a} - C:\WINDOWS\system32\gjfpexyn.dll
O2 - BHO: (no name) - {4B646AFB-9341-4330-8FD1-C32485AEE619} - C:\WINDOWS\system32\thmwrpiy.dll (file missing)
O20 - Winlogon Notify: adbak - c:\windows\apppatch\adbak.dll (file missing)
O20 - Winlogon Notify: faxcmd - c:\windows\apppatch\faxcmd.dll (file missing)


* Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

Reboot your computer.

After reboot,

Navigate to next files and delete them:

C:\WINDOWS\system32\gjfpexyn.dll <== may not be present anymore, but doublecheck to make sure
C:\WINDOWS\system32\wcpitr32.exe
C:\WINDOWS\system32\sdfinacs.dll
C:\WINDOWS\system32\rasqervy.dll
C:\WINDOWS\system32\fontqxet.dll
C:\tcjlicw.exe
C:\WINDOWS\system32\cscentfy.dll <== may not be present anymore, but doublecheck to make sure
C:\WINDOWS\system32\wuasirvy.dll

* Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Under Browsing History, click "Delete".
  • Click "Delete Files", "Delete cookies" and "Delete history"
  • Click Close below.
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu..
  • Click the Clear now button below.. A new window will popup what to clear.
  • Select all and click the Clear button again.
  • Click OK to close the Options window
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
Then change all your passwords, because they are known since you were dealing with a passwordstealer as well.

Then post a new HijackThislog in your next reply.
lesoy
Ok, newest log.

Logfile of HijackThis v1.99.1
Scan saved at 3:01:05 PM, on 5/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\hijackthis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
O2 - BHO: Shell Event Object Class - {00534B55-3155-CA4F-B41D-0E922121D03C} - C:\WINDOWS\system32\cscentfy.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] "C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SiSPower] "Rundll32.exe" SiSPower.dll,ModeAgent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.my-etrust.com/Extern/RoadRunner...an/pestscan.cab
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - Unknown owner - C:\WINDOWS\System32\GEARSec.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

miekiemoes
Hi,

I see next file still being present:

C:\WINDOWS\system32\cscentfy.dll

Most probably you couldn't delete it - and that's why it is important you tell me this if you cannot delete a file.

Do next please..

* Open hijackthis, click 'config' (bottom right)
Choose the tab 'misc Tools' on top.
Choose 'delete a file on reboot'
In the field, copy and paste next:

C:\WINDOWS\system32\cscentfy.dll

Click open.
Hijackthis will tell you that this file will be deleted on next reboot and if you want to reboot now. Click Yes/ok
Your system should reboot now.

After reboot,

Check and fix next entry in HijackThis:

O2 - BHO: Shell Event Object Class - {00534B55-3155-CA4F-B41D-0E922121D03C} - C:\WINDOWS\system32\cscentfy.dll

Then post a new HijackThislog in your next reply.
lesoy
Hi, the popups are all gone and my desktop is running fine now. Thank you so much for all your help!

Here is my last hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 2:16:52 PM, on 5/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\sistray.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\hijackthis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] "C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SiSPower] "Rundll32.exe" SiSPower.dll,ModeAgent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.my-etrust.com/Extern/RoadRunner...an/pestscan.cab
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - Unknown owner - C:\WINDOWS\System32\GEARSec.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

miekiemoes
Hi,

Your log looks clean again.
Please change all your passwords now since they are known.

Glad I could help. smile.gif

Please read my Prevention page with lots of info and tips how to prevent this in the future.
And if you want to improve speed/system performance after malware removal, take a look here.

Happy Surfing again!
miekiemoes
Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2010 Invision Power Services, Inc.