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Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Resolved/Inactive HijackThis Logs
denisns
Please, help me with this.
Suddenly some pages are not loading on my computer.
It is annoying because I cant load my e-mail anymore, and several other useful pages.
I ran Ad Aware already, but still have the problem.
Here is my HJT log file.

Logfile of HijackThis v1.99.1
Scan saved at 16:19:48, on 4/5/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\tp4serv.exe
C:\ARQUIV~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\ARQUIV~1\Grisoft\AVG7\avgcc.exe
C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Denis\Meus documentos\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - URLSearchHook: (no name) - {D1CCD0CC-A62B-D044-9796-B821F2C78CF2} - new32.dll (file missing)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\WINDOWS\System32\scpsssh2.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARQUIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\ARQUIV~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\ARQUIV~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [dmueo.exe] C:\WINDOWS\System32\dmueo.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Service System] "C:\windows\resources.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [Spyware Assassin v.4.0] "C:\Arquivos de programas\Spyware Assassin 4.0\Spyware Assassin.exe"
O4 - HKCU\..\Run: [KillAndClean] "C:\Arquivos de programas\KillAndClean\KillAndClean.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Arquivos de programas\Arquivos comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1CB50B45-5202-488A-8A35-24B9DBBF72FF} (CAtmCap Object) - https://netbanking2.banespa.com.br/OCX/SecureKeyboard2k.cab
O16 - DPF: {2E3C3651-B19C-4DD9-A979-901EC3E930AF} (ssh2 Class) - https://wwwss.bradesco.com.br/ib2k1/scpsssh2.cab
O16 - DPF: {3C8B9651-4E3E-424D-B51C-54544ABF536B} (CAtmCap Object) - https://netbanking2.banespa.com.br/OCX/SecureControl2k.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {E13D22AC-7B95-11D5-BC91-525400D9B327} (FrmUpload Control) - http://www2.e-fotos.com.br/expressonline/UploaderX-1042.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{4E8C055C-94E2-4FA7-BE6B-C286D0E42EBC}: NameServer = 85.255.113.150 85.255.112.106
O17 - HKLM\System\CCS\Services\Tcpip\..\{61CA7724-87D9-42C9-BB0F-F62167C625A0}: NameServer = 85.255.113.150,85.255.112.106
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE



jurgenv
You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.
denisns
Here is the Fixwareout log:
Fixwareout ver 1.003
Last edited 12/5/2005
Post this report in the forums please

Reg Entries that were deleted

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, There WILL be LEGIT FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Search by size and names...

»»»»» Misc files

»»»»» Checking for older varients covered by the Rem3 tool

And the new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 00:46:07, on 5/5/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\rundll32.exe
C:\fixwareout\SUB\BFU.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Denis\Meus documentos\hijackthis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: (no name) - {D1CCD0CC-A62B-D044-9796-B821F2C78CF2} - new32.dll (file missing)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\WINDOWS\System32\scpsssh2.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARQUIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\ARQUIV~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\ARQUIV~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [dmueo.exe] C:\WINDOWS\System32\dmueo.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Service System] "C:\windows\resources.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [Spyware Assassin v.4.0] "C:\Arquivos de programas\Spyware Assassin 4.0\Spyware Assassin.exe"
O4 - HKCU\..\Run: [KillAndClean] "C:\Arquivos de programas\KillAndClean\KillAndClean.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Arquivos de programas\Arquivos comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1CB50B45-5202-488A-8A35-24B9DBBF72FF} (CAtmCap Object) - https://netbanking2.banespa.com.br/OCX/SecureKeyboard2k.cab
O16 - DPF: {2E3C3651-B19C-4DD9-A979-901EC3E930AF} (ssh2 Class) - https://wwwss.bradesco.com.br/ib2k1/scpsssh2.cab
O16 - DPF: {3C8B9651-4E3E-424D-B51C-54544ABF536B} (CAtmCap Object) - https://netbanking2.banespa.com.br/OCX/SecureControl2k.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {E13D22AC-7B95-11D5-BC91-525400D9B327} (FrmUpload Control) - http://www2.e-fotos.com.br/expressonline/UploaderX-1042.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{61CA7724-87D9-42C9-BB0F-F62167C625A0}: NameServer = 85.255.113.150,85.255.112.106
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE

Thank You

Denisns

jurgenv
Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
denisns
Ok. Done that now.

SDfix log


SDFix: Version 1.83

Run by Denis - dom 06/05/2007 - 17:04:09,49

Microsoft Windows XP [versÆo 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:






Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...

Normal Mode:
Checking Files:

Below files will be copied to Backups folder then removed:

C:\DOCUME~1\Denis\CONFIG~1\Temp\abc123.pid - Deleted
C:\WINDOWS\system32\5_exception.nls - Deleted



Removing Temp Files

ADS Check:

Checking if ADS is attached to system32 Folder
C:\WINDOWS\system32
No streams found.

Checking if ADS is attached to svchost.exe
C:\WINDOWS\system32\svchost.exe
No streams found.



Final Check:

Remaining Services:
------------------




Remaining Files:
---------------

Backups Folder: - C:\SDFix\backups\backups.zip

Checking For Files with Hidden Attributes:

C:\Documents and Settings\Denis\Ambiente de rede\www.aguadoce.com.br\Desktop.ini
C:\Documents and Settings\Ana\Configura‡äes locais\Temp\224e04bd.exe
C:\Documents and Settings\Ana\Configura‡äes locais\Temp\225461ed.exe
C:\Documents and Settings\Ana\Configura‡äes locais\Temp\225dafe5.exe
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP641\A0150413.exe
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP643\A0150651.exe
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP595\A0137380.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP605\A0141826.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP606\A0141837.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP606\A0141862.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP606\A0141921.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP608\A0141990.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP608\A0142042.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP609\A0142059.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP612\A0142225.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP617\A0142413.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP620\A0144588.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP649\A0152153.sys
C:\System Volume Information\_restore{A8FC3B62-2FA7-450A-B43C-919430987CCD}\RP650\A0152248.sys
C:\WINDOWS\system32\KGyGaAvL.sys

Finished

HJT log

Logfile of HijackThis v1.99.1
Scan saved at 17:55:23, on 6/5/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\tp4serv.exe
C:\ARQUIV~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\ARQUIV~1\Grisoft\AVG7\avgcc.exe
C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe
C:\Documents and Settings\Denis\Meus documentos\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: (no name) - {D1CCD0CC-A62B-D044-9796-B821F2C78CF2} - new32.dll (file missing)
O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\WINDOWS\System32\scpsssh2.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARQUIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\ARQUIV~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\ARQUIV~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [dmueo.exe] C:\WINDOWS\System32\dmueo.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Service System] "C:\windows\resources.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [Spyware Assassin v.4.0] "C:\Arquivos de programas\Spyware Assassin 4.0\Spyware Assassin.exe"
O4 - HKCU\..\Run: [KillAndClean] "C:\Arquivos de programas\KillAndClean\KillAndClean.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Arquivos de programas\Arquivos comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1CB50B45-5202-488A-8A35-24B9DBBF72FF} (CAtmCap Object) - https://netbanking2.banespa.com.br/OCX/SecureKeyboard2k.cab
O16 - DPF: {2E3C3651-B19C-4DD9-A979-901EC3E930AF} (ssh2 Class) - https://wwwss.bradesco.com.br/ib2k1/scpsssh2.cab
O16 - DPF: {3C8B9651-4E3E-424D-B51C-54544ABF536B} (CAtmCap Object) - https://netbanking2.banespa.com.br/OCX/SecureControl2k.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {E13D22AC-7B95-11D5-BC91-525400D9B327} (FrmUpload Control) - http://www2.e-fotos.com.br/expressonline/UploaderX-1042.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{4E8C055C-94E2-4FA7-BE6B-C286D0E42EBC}: NameServer = 85.255.113.150 85.255.112.106
O17 - HKLM\System\CCS\Services\Tcpip\..\{61CA7724-87D9-42C9-BB0F-F62167C625A0}: NameServer = 85.255.113.150,85.255.112.106
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
jurgenv
* Please open hijackthis and put a check next to the following:

R3 - URLSearchHook: (no name) - {D1CCD0CC-A62B-D044-9796-B821F2C78CF2} - new32.dll (file missing)
O4 - HKLM\..\Run: [dmueo.exe] C:\WINDOWS\System32\dmueo.exe
O4 - HKLM\..\Run: [Service System] "C:\windows\resources.exe"


* After you check the items you want to fix, close all browsers and windows, except for HijackThis, then click on the Fix Checked button on HijackThis.

* After that, reboot your system and post a new hijackthis log here.
denisns
Here is the new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 15:03:37, on 7/5/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\tp4serv.exe
C:\ARQUIV~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\ARQUIV~1\Grisoft\AVG7\avgcc.exe
C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe
C:\Documents and Settings\Denis\Meus documentos\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\WINDOWS\System32\scpsssh2.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARQUIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\ARQUIV~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\ARQUIV~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [Spyware Assassin v.4.0] "C:\Arquivos de programas\Spyware Assassin 4.0\Spyware Assassin.exe"
O4 - HKCU\..\Run: [KillAndClean] "C:\Arquivos de programas\KillAndClean\KillAndClean.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Arquivos de programas\Arquivos comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1CB50B45-5202-488A-8A35-24B9DBBF72FF} (CAtmCap Object) - https://netbanking2.banespa.com.br/OCX/SecureKeyboard2k.cab
O16 - DPF: {2E3C3651-B19C-4DD9-A979-901EC3E930AF} (ssh2 Class) - https://wwwss.bradesco.com.br/ib2k1/scpsssh2.cab
O16 - DPF: {3C8B9651-4E3E-424D-B51C-54544ABF536B} (CAtmCap Object) - https://netbanking2.banespa.com.br/OCX/SecureControl2k.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {E13D22AC-7B95-11D5-BC91-525400D9B327} (FrmUpload Control) - http://www2.e-fotos.com.br/expressonline/UploaderX-1042.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{61CA7724-87D9-42C9-BB0F-F62167C625A0}: NameServer = 85.255.113.150,85.255.112.106
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE

There are this two files I believe to be parasites:

O4 - HKCU\..\Run: [Spyware Assassin v.4.0] "C:\Arquivos de programas\Spyware Assassin 4.0\Spyware Assassin.exe"
O4 - HKCU\..\Run: [KillAndClean] "C:\Arquivos de programas\KillAndClean\KillAndClean.exe"

I dont have Kill and Clean or Spyware Assassin. May I fix it?

Thanks

Denis


jurgenv
Hmm, perform the following:

Download roguescanfix_setup.

Doubleclick roguescanfix_setup to install it.

After the installation, you will be prompted if you would like to run roguescanfix now. Click "YES" to start the tool.

When you start roguescanfix.bat you'll see a menu:
1. Run Roguescanfix
2. Run sharedtasksrem

Choose option 1 by typing "1".

Note: This tool needs internet connection because it downloads an additional file to let the tool work properly.
If your firewall gives an alert, allow it instead of blocking it.
In case you still get the message BFU.exe is not present, download BFU.zip from here.
Unzip it and place BFU.exe in the c:\program files\roguescanfix-folder. Then doubleclick Roguescanfix.bat again.


The tool will uninstall some programs and delete related files and registrykeys.
When some files won't get deleted, it will ask you to reboot your system to delete the files after reboot.
Please make sure the uninstall of the programs are finished before you click Yes to reboot.

A textfile wil open. Place the contents of that file in your next reply, along with a new Hijackthis logfile.
(The textfile can also be found at c:\program files\roguescanfix\task.txt)
denisns
Well, here are the log files:

Logfile of HijackThis v1.99.1
Scan saved at 03:01:01, on 8/5/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\tp4serv.exe
C:\ARQUIV~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\ARQUIV~1\Grisoft\AVG7\avgcc.exe
C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Denis\Meus documentos\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\WINDOWS\System32\scpsssh2.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARQUIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\ARQUIV~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\ARQUIV~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [Spyware Assassin v.4.0] "C:\Arquivos de programas\Spyware Assassin 4.0\Spyware Assassin.exe"
O4 - HKCU\..\Run: [KillAndClean] "C:\Arquivos de programas\KillAndClean\KillAndClean.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Arquivos de programas\Arquivos comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1CB50B45-5202-488A-8A35-24B9DBBF72FF} (CAtmCap Object) - https://netbanking2.banespa.com.br/OCX/SecureKeyboard2k.cab
O16 - DPF: {2E3C3651-B19C-4DD9-A979-901EC3E930AF} (ssh2 Class) - https://wwwss.bradesco.com.br/ib2k1/scpsssh2.cab
O16 - DPF: {3C8B9651-4E3E-424D-B51C-54544ABF536B} (CAtmCap Object) - https://netbanking2.banespa.com.br/OCX/SecureControl2k.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {E13D22AC-7B95-11D5-BC91-525400D9B327} (FrmUpload Control) - http://www2.e-fotos.com.br/expressonline/UploaderX-1042.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{61CA7724-87D9-42C9-BB0F-F62167C625A0}: NameServer = 85.255.113.150,85.255.112.106
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE

Roguescanfix log:
Export SharedTaskScheduler key
------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Pré-carregador Browseui"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Daemon de cache de categorias de componente"

jurgenv
* Please open hijackthis and put a check next to the following:

O4 - HKCU\..\Run: [Spyware Assassin v.4.0] "C:\Arquivos de programas\Spyware Assassin 4.0\Spyware Assassin.exe"
O4 - HKCU\..\Run: [KillAndClean] "C:\Arquivos de programas\KillAndClean\KillAndClean.exe"


* After you check the items you want to fix, close all browsers and windows, except for HijackThis, then click on the Fix Checked button on HijackThis.

* After that, tell me how everything is working.
denisns
QUOTE(jurgenv @ May 8 2007, 12:13 PM) *
* After that, tell me how everything is working.


Everything seems to be working just fine!
I was able to load all the pages I could remember were not loading before including my e-mail!

Thanks for the help Jurgenv!

Denisns
jurgenv
Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we at Lavasoftsupport are to help you, for your sake we would rather not have repeat customers. tongue.gif

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer. Your current versions are outdated.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are ZoneAlarm, Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck. biggrin.gif
miekiemoes
Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending your helper a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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