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alantothefourthpower
Once again, I get the above error message. I had earlier uninstalled and reinstalled, which seemed to have fixed things for a while. Same old problem has returned, within the past few days.

I've again uninstalled and reinstalled, which unfortunately does not seem to help. If I'm doing something wrong here please tell me what that is or might be, so I can fix things at my end.

Please advise. Thanking you in advance.
lav101
QUOTE(alantothefourthpower @ Apr 24 2007, 06:06 PM) *
Once again, I get the above error message. I had earlier uninstalled and reinstalled, which seemed to have fixed things for a while. Same old problem has returned, within the past few days.

I've again uninstalled and reinstalled, which unfortunately does not seem to help. If I'm doing something wrong here please tell me what that is or might be, so I can fix things at my end.

Please advise. Thanking you in advance.

Unistall, restart. download the only proved out copy of the Personal (free) one FROM THE LINK BELOW, and save it
such as to your desktop. Do install. Do not let the install do reinstall. This exact procedure worked for me and many.
If you take shortcuts such as letting the install do the uninstall it might work, but why leave the road that we know gets there?
http://download.lavasoft.com/personal/aawsepersonal.exe
Gina_P
I am having the same problem. I have uninstalled, rebooted, downloaded file from link, installed new rebooted and still get error on updating. I have scanned my system for spyware using the following tools: adaware (manually updates), Webroot's Spysweeper and Spybot Search & Destroy. I have also completed a full virus scan; it's clean. I have checked my host file which is the default and disabled my firewall. All other software programs update just fine. Where to look now?
alantothefourthpower
QUOTE(lav101 @ Apr 25 2007, 08:47 PM) *
Unistall, restart. download the only proved out copy of the Personal (free) one FROM THE LINK BELOW, and save it
such as to your desktop. Do install. Do not let the install do reinstall. This exact procedure worked for me and many.
If you take shortcuts such as letting the install do the uninstall it might work, but why leave the road that we know gets there?
http://download.lavasoft.com/personal/aawsepersonal.exe


lav101:

I believe that this is the way I've done it, however I will try what you suggest. I do not suppose that it can hurt anything, at least I so hope.

The thing that leaves me curious is what seems the REPETITIVE NATURE of this problem. It had come up a while back, seemingly at that time it was fixed, yet it has returned within the last few days, I noticed it this past Saturday, when I tried to run a weekly scan. Curious.
lav101
Sorry, but I misread the other post.
If you have uninstalled first, rebooted, ad re-installed with the software at the link...
http://download.lavasoft.com/personal/aawsepersonal.exe
and it was working after that, and you have not made any changes, I suggest that
you wait a couple of days before doing anything. I have noticed slow resolves of
various web pages on Tuesday and Wednesday afternoon. It might just be slow.
Otherewise, are you running XP PRO? A guy had trouble with it due to security
of something like that, and his system got messed up trying things.
After he restored and re-installed using the link that we discussed above, he is
up and running.
Let us know if your problem persists. The problem that the software at the link
address above corrects started around the end of March, maybe March 20, and
the corrected version was put at the link address the first week of April, I believe.
The problem it addressed was that Earthlink, OpenDNS, and other services attempt
to put up an ad page when a web page is undefined, and due to Ad-Aware pointing
to a stack of DNS entries with one or more that was old and dead, the test for the
dead page was triggered and it caused the Ad-Aware update to hang. The changed
software that was supplied at the link mentioned was to change the update address,
as far as I know (I am not with Lavasoft). Anyway, I had the problem, and my updates
have not failed since the first week of April, when I did the procedure I metioned.
I do manual update by clicking on Click for Updates Now just above the START
button in Ad-Aware. It has worked flawlessly since then, and I just checked it.
I get No Updates... immediately, and I have gotten updates several times over the
last several weeks.
I am even running fine on old Windows ME with Norton 2003.
There might be some other qwerk, but that what was going on as far as I know.
Still not working? So, are you XP PRO? What Windows? Let us know.
lav101
QUOTE(Gina_P @ Apr 26 2007, 07:22 AM) *
I am having the same problem. I have uninstalled, rebooted, downloaded file from link, installed new rebooted and still get error on updating. I have scanned my system for spyware using the following tools: adaware (manually updates), Webroot's Spysweeper and Spybot Search & Destroy. I have also completed a full virus scan; it's clean. I have checked my host file which is the default and disabled my firewall. All other software programs update just fine. Where to look now?

Is yours working yet? What Windows are you? PRO? Home? Are you Earthlink? Use OpenDNS?
alantothefourthpower
QUOTE(lav101 @ Apr 26 2007, 07:50 PM) *
Is yours working yet? What Windows are you? PRO? Home? Are you Earthlink? Use OpenDNS?


Lav101:

As to my OS, I'm using Windows XP Home Edition w/Service Pac 2. I've also downloaded such critical updates as Microsoft comes up with from time to time, sometimes every 10 minutes, it seems. Earthlink is the ISP that I crrently use.

As I mentioned earlier, this is the second computer I've had adaware personal edition on, the other had Windows 98 as it's OS. Never had any problem with Adaware. Hadn't had any with my current machine either till during this past winter, when the error messages first started. Problem was "fixed", and adaware was back to working as before, till Saturday last, as mentioned earlier.

I guess that I can try what you suggest. let the thing lay for a couple of days, and try it again, perhaps on Sunday, to see what happens. Thanks for your input.

BTW, unless I've lately missed something interesting, the silence or seeming silence from Lavasoft re this problem strikes me as strange, notwithstanding the fact that the personal edition is freeware.

What is this "openDNS" you mentioned?
alantothefourthpower
[quote name='alantothefourthpower' date='Apr 26 2007, 08:17 PM' post='40487']
Lav101:

As to my OS, I'm using Windows XP Home Edition w/Service Pac 2. I've also downloaded such critical updates as Microsoft comes up with from time to time, sometimes every 10 minutes, it seems. Earthlink is the ISP that I crrently use.

As I mentioned earlier, this is the second computer I've had adaware personal edition on, the other had Windows 98 as it's OS. Never had any problem with Adaware. Hadn't had any with my current machine either till during this past winter, when the error messages first started. Problem was "fixed", and adaware was back to working as before, till Saturday last, as mentioned earlier.

I guess that I can try what you suggest. let the thing lay for a couple of days, and try it again, perhaps on Sunday, to see what happens. Thanks for your input.

BTW, unless I've lately missed something interesting, the silence or seeming silence from Lavasoft re this problem strikes me as strange, notwithstanding the fact that the personal edition is freeware.

What is this "openDNS" you mentioned?

lav101

Followed your suggestions and used the link you provided earlier this evening. Updates retreived and installed like that provrbial "hot knife through butter". Scan ran as scans ran before, several "problems" found and fixed, alles in ordinung, pardon my really terrible German. Thanks for the assist.

Hope we all have seen the last of this "problem".
lav101
QUOTE(alantothefourthpower @ Apr 26 2007, 02:17 PM) *
Lav101:

As to my OS, I'm using Windows XP Home Edition w/Service Pac 2. I've also downloaded such critical updates as Microsoft comes up with from time to time, sometimes every 10 minutes, it seems. Earthlink is the ISP that I crrently use.

As I mentioned earlier, this is the second computer I've had adaware personal edition on, the other had Windows 98 as it's OS. Never had any problem with Adaware. Hadn't had any with my current machine either till during this past winter, when the error messages first started. Problem was "fixed", and adaware was back to working as before, till Saturday last, as mentioned earlier.

I guess that I can try what you suggest. let the thing lay for a couple of days, and try it again, perhaps on Sunday, to see what happens. Thanks for your input.

BTW, unless I've lately missed something interesting, the silence or seeming silence from Lavasoft re this problem strikes me as strange, notwithstanding the fact that the personal edition is freeware.

What is this "openDNS" you mentioned?

I have used earthlink for years. Toward mid or the end of March, something happened in the DNS chain that is used
to look up where the Ad-Aware updates are, and it caused the Earthlink and OpenDNS not found code (and others) to
hang the updates. Lavasoft was blamed, and many tied other DNS strings to bypass the earthlinnk page code (see other
Ad-Aware topics, especially the big one). Lavasoft finally made a change to somehow more directly point to the
updates, and put it at that link that we discussed, during the first week of April. It solved many, including me.
So, have you done the uninstall, restart, reinstall with that new copy of the software (no version id's, etc. changed),
in the last couple of weeks?
The Ad-Aware SE Personal (free) software on download.com and other sites, reportedly does not have the fix!
OpenDNS is some service that supposedly helps look up your domains faster, but they also jack around with the not
found page, ad I believe they have ads. Read their site. I do not use it. I have vanilla Earthlink - do not use the
earthlink software. Pure IE 6 on WIN ME here. Runs great! I have a new XP system inn the box, as yet.
Let us know. Regards.
lav101
QUOTE(alantothefourthpower @ Apr 26 2007, 02:17 PM) *
Lav101:

As to my OS, I'm using Windows XP Home Edition w/Service Pac 2. I've also downloaded such critical updates as Microsoft comes up with from time to time, sometimes every 10 minutes, it seems. Earthlink is the ISP that I crrently use.

As I mentioned earlier, this is the second computer I've had adaware personal edition on, the other had Windows 98 as it's OS. Never had any problem with Adaware. Hadn't had any with my current machine either till during this past winter, when the error messages first started. Problem was "fixed", and adaware was back to working as before, till Saturday last, as mentioned earlier.

I guess that I can try what you suggest. let the thing lay for a couple of days, and try it again, perhaps on Sunday, to see what happens. Thanks for your input.

BTW, unless I've lately missed something interesting, the silence or seeming silence from Lavasoft re this problem strikes me as strange, notwithstanding the fact that the personal edition is freeware.

What is this "openDNS" you mentioned?

By the way, I have been pointing people to what already happened the first week of April to fix the problem.
I have probably beat them out on response. Look at the main section of the Ad-Aware SE section, and you will see
that they already said what I am repeating, and actually I had suggested that they update Ad-Aware SE with a new
update address, and thenn it seems they camme out with it in a few days. From what I have seen, most
everybody is working. Even a guy that had his system crash during the situation, but he too is now up and
working. BTW, there are a couple of old links that say that somme spyware tries to foul up Ad-Aware. Hope
that is not what you have.
lav101
to alantothefourthpower
I see your other update now. See, I guess I was too quick to respond. Maybe we have all of this solved now.
Good luck.
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