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Adagio
okay well im limited on time here so im very very sorry if i posted this in the wrong fashion, please dont flame me about it, im only here for your superior help

well this is how it goes down,
theres 2 things here im not sure if they are related or not, but im guessing they are since they started around the same time and all

#1 -
when ever i start up my computer (im running windows XP by the way) windows xp starts up well when it says "windows is starting up" or what ever a black background with a medum sized window comes up with random characters and symbols but its usually only about 2 to 4 characters, like heres an example "q╬╒" something like that, but pretty much consisting of any symbol you can think of, and then it has a red X to close it, like most windows but it doesnt work, and it has an ok button at the bottom, well you have no choice but to click ok. and the title of the window is the same as the symbols inside of it, itlooks like a VB picbox if your familiar with VB.

well after you click ok your brought back to windows normally like you would be, where you select your account and all that good stuff.
(Remember like i said i dont know if these problems are related for 100% sure)

well from this point on if you hit ANYTHING on the keyboard both the keyboard and mouse disable, and they cant be used until reboot, BUT how ever you can use the mouse and go into the computer normally and do everything that way, but you cant type, cause if you do, the mouse freezes and the keyboard freezes, and it doesnt matter if you unplug then plug back in, they just dont work.

so ive ran, AVG, spybot search and destroy, cw shredder, adaware Se pro, and a few other random things. and i havent had any luck removing this.

if i reboot about 50 times eventually it will boot up and i can use my keyboard, ive tried safe mode and it does it in safe mode too! but i guess i get a lucky boot up or something, ive been here for 3 hours booting my comp and FINALLY i can use the keyboard, but its happened like this already and once i restart the comp i go through the same crap again.

I DONT WANT TO REFORMAT UNLESS I HAVE TO sad.gif
LS SteveJ (former LS employee)
Adagio. I think at this point (due to the limited amount of interaction you have with the system), your options are growing thin. We can help you to clean up the system, but if your mouse / keyboard do not work consistently, and not even in Safe Mode, then we will have a real problem helping out, because the clean-up process requires several reboots.

If you can, try to install HijackThis (while your keyboard / mouse are working). If you can successfully install this and get a log to us, then we may be able to recommend a cleanup process based on something called "Offline Editing". This involves accessing your harddisk from an external editor to remove files / registry entrie; the only difference is that Windows is NOT loaded, therefore the malware cannot load.

The steps for making a HijackThis log can be found here http://www.lavasoftsupport.com/index.php?showtopic=216

When you have posted your log, someone will be along to help you - you should mention the things I have said about the offline editor. We will be creating something called a BartPE boot disk. (you really need access to another computer running 2000/XP, with a CD burner and a Windows XP/2000 install disk to be able to make this)

Instructions on how to make this can be found in PDF format here http://www.lavasoftsupport.com/index.php?showtopic=340

You can start with creating that disk while you are waiting for someone to analyze your HijackThis log.

Hope we can get you sorted

Best Regards

Steve
Lavasoft Research Team
Adagio
QUOTE(LS SteveJ @ Jun 2 2006, 08:31 AM) *
Adagio. I think at this point (due to the limited amount of interaction you have with the system), your options are growing thin. We can help you to clean up the system, but if your mouse / keyboard do not work consistently, and not even in Safe Mode, then we will have a real problem helping out, because the clean-up process requires several reboots.

If you can, try to install HijackThis (while your keyboard / mouse are working). If you can successfully install this and get a log to us, then we may be able to recommend a cleanup process based on something called "Offline Editing". This involves accessing your harddisk from an external editor to remove files / registry entrie; the only difference is that Windows is NOT loaded, therefore the malware cannot load.

The steps for making a HijackThis log can be found here http://www.lavasoftsupport.com/index.php?showtopic=216

When you have posted your log, someone will be along to help you - you should mention the things I have said about the offline editor. We will be creating something called a BartPE boot disk. (you really need access to another computer running 2000/XP, with a CD burner and a Windows XP/2000 install disk to be able to make this)

Instructions on how to make this can be found in PDF format here http://www.lavasoftsupport.com/index.php?showtopic=340

You can start with creating that disk while you are waiting for someone to analyze your HijackThis log.

Hope we can get you sorted

Best Regards

Steve
Lavasoft Research Team


okay heres my hijack this log


Logfile of HijackThis v1.99.1
Scan saved at 9:31:24 PM, on 6/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\SYSTEM32\Brmfrmps.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
c:\program files\microsoft enterprise instrumentation\bin\trace service\tracesessionmanager.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\AIM95\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Josh\LOCALS~1\Temp\Rar$EX01.734\HijackThis.exe
C:\WINDOWS\SYSTEM32\notepad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.internet-search.info/searchbar
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = ,
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = ,
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - (no file)
O2 - BHO: ViewSource Class - {2EF37A01-884F-11d5-AC99-B112050ECB4F} - C:\PROGRA~1\ZEROPO~1\HTMLEdit.dll (file missing)
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: (no name) - {79D6907D-A960-DB7F-5F78-ED3E6901A36C} - (no file)
O3 - Toolbar: SuperBar - {91CACA56-323A-45DC-B982-F582A4CB706D} - C:\Program Files\SUPERBAR\SUPERBAR.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00005.exe"
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01020304-0506-0708-090A-0B0C0D0E0F08} - http://messenger.yahoo.com/maintenance/patch.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsouth.net/sdccommon/download/tgctlcm.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200404...meInstaller.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {986DDE35-E955-11D0-A707-000000521958} - http://69.56.176.75/webplugin.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zone.msn.com/binary/ZAxRcMgr.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\SYSTEM32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)

i have to go to work right now, its early but ill be sure to start on that when i get back, if you can review this log id appreciate it
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