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Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Lavasoft Personal Firewall - Resolved/Inactive Issues
hammond mike
I have recently renewed my subscription to LPF, and now I have an exasperating problem. I normally use LPF with the Rules Wizard policy, with all my programs set as I need them. I recently changed ISPs and now LPF will not allow my programs with automatic updates, as well as my browsers, to connect to the Internet, altho they are in the Trusted zone. I have changed to the Allow Most policy with similar results. When I exit LPF and enable Windows Firewall, I have no problem connecting to the Internet. I have not found a similar problem in this forum. Does anyone know the cause of this problem and how to fix it? Or should I contact Lavasoft Support directly with this problem?
Ai_Tak
If nothing else, maybe a clean re-install of LPF would help?
hammond mike
I removed LPF at Add and Remove Programs, and reinstalled from the CD. The problem remains the same.
Ai_Tak
Did you make sure that no files from the program were left behind in the install directory? If not, you didn't do a clean uninstall.

Uninstall again and check for leftover files, also, post a hijackthis log.
hammond mike
I removed LPF again. Checked and removed any program files found. Reinstalled LPF and started it up. It worked for a little while, then it began blocking all outgoing programs. Any more suggestions??? sad.gif
Fedor
After reinstalling LPF try to make your connection again. That should do, I hope.
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