Help - Search - Members - Calendar
Full Version: Trouble after installation of Ad-Watch, Ad-Aware professional SE, followed by McAfee Internet Security Suite
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > AdWatch Resolved /Inactive Issues
AvKatcher
My machine is Dell Dimension desktop, WindowsXP with SP2, using less than half the hard disk, OE6. During the day on 12 January, installed first Ad-Aware SE Professional 2007, to upgrade my earlier Ad-Aware, and Ad-Watch. After this put in McAfee Internet Security Suite 2007. After downloading the former, during installation, received repeated messages about trouble. Here is a sample:
Ad-Watch Alarm.
Warning 4:26:38PM
An attempt to alter a protected object has been deleted.
(Attempt to delete a registry value)
Root: HKEY_LOCAL_MACHINE
Key: Software\Microsoft\Windows\CurrentVersion\Runonce
Value !mccfgpv.dll
Data: regsuv32.exe/s c:\PROGRA I\mcafee\msc\mafgpv.dll
New Data:
Please choose how to procede.
click here for advice
Automatic Accept Block

End of message in window. Last three words preceded by red cross in orange circle, green check, and another red cross, in order shown above.

Ad-watch listed during this barrage of messages like the one shown above, a totle of 142 "Adwatch events"
My reaction as they came in was to click accept for most, because it had the word mcafee in it, and randomly block about a quarter or a third.
Adwatch listed 0 blocked and 60 accepted and did not say what happened to the rest.
It said Browser hijack attempts blocked 12
Otdher registry events blocked 2
Tracking cookies blocked 2
Popups blocked 0
Internal events 17.

What is all this about?
What do I do?
What has gone wrong?
AvKatcher
Home user of Dell dimension, Windows xP with SP2, IE7, IE6.
Had for protection SpySweeper (still have it), Adaware SE, and Norton 2004. Bought and installed, to replace last two items, Adaware SE Professional 2007 and Mcafee 2007. Installed the former first. Instructions said it would eliminate earlier version on its own. This all done on 12 Jan 07. Almost at once after installing the McAfee, began to receive multiple Ad-watch Alarms from Adware Adwatch. There were over 140. Posted the Adwatch forum about these just now.
Have not touched computer since, but today, when I opened up, Adware SE sent this message:
Definitions 601 days old! And told me to update them.
Now this is nonsense!
I have had Adaware for over two years in the earlier version. I updated on a regular basis, averaging two to 4 times per month. I see no way I could be 601 days behind, unless the new Adware has thrown out every-thing from the old Adware when it ejected it.
What do I do now?
How to prevent next time I update my program?


{Advisor Edit: Have merged your Topics to aid assistance}
spike-nz
Hi AvKatcher,
QUOTE
Definitions 601 days old! And told me to update them.
When Ad-Aware SE is installed as a "clean install" as in this case, the definition file is always out-of-date, as it dates from when the "Installation Package" was created.
QUOTE
Instructions said it would eliminate earlier version on its own.
By uninstalling your previous version before this installation, all previous Definitions and settings would be removed.

At the end of the installation process, it asks if you want to (1) open Ad-Aware, (2) check for updated Definitions and (3) open the Help file. They are all ticked (ie: checked) by default. Did you allow Ad-Aware SE Pro to at least check for updates?

As to your second Topic, please check your Ad-Watch settings - should be set to "Active" which pops up an alert every time a change is detected (giving you the choice to Accept or Block), not "Automatic" which silently blocks all changes. It is possible that you have both selected, which would mean that the pop-up would appear, you could select Accept and it would still be blocked cool.gif

Open Ad-Watch, click on "Tools" (bottom-right) and then select "Options" - scroll down to "Blocking Options". This screenshot shows what I would consider to be the best configuration for this section (note Active and Automatic in the bottom panel):

Click to view attachment

Should your configuration already be set like this, then I would recommend uninstalling both programs, then re-installing McAfee first (up-dating to the latest downloads/patches) followed by Ad-Aware SE Pro 1.06.

This is because some months back, McAfee released an update that conflicted with several well-established programs, (Ad-Aware SE being among them) - McAfee issued a patch to re-enable the programs to co-exist again. However, some users of both products are still reporting issues with installing McAfee on a system with Ad-Aware SE on it already.

We therefore recommend that McAfee be installed first, with the latest updates, before installing Ad-Aware SE.
QUOTE
It said Browser hijack attempts blocked 12
Did these Alerts also mention McAfee?

Let us know if the the first option (the settings) works, with you Accepting all Ad-Watch alerts relating to McAfee,(make sure that you only accept McAfee alerts) or whether you have had to follow the second option.

Regards,

Spike
AvKatcher
Good afternoon, Spike, and thank you very much for your careful and detailed reply.
First, with regard to the 601 new items for Ad-watch, I clicked them all in from Lavasoft so that seems to be a settled question.
Second, with regard to the Options in Tools, I found that the top two, lock start-up and lock executable, were green, so clicked them to change to red. The two on the bottom left were as you said they should be, green Active and Red Automatic.
So now I presume I watch a bit and see what is going to happen, while I marvel at communicating half-way or more round the world. I knew an eye doctor from New Zealand in Korea in 1953. Introduced me to some good Scotch at a Britcom dinner. Have lost touch and don't even remember his name, but he is/was a very good guy.
AvKatcher
spike-nz
Good afternoon to you too, AvKatcher.

Hopefully (fingers crosed), the two programs are now going to be nice to each other.
QUOTE
So now I presume I watch a bit and see what is going to happen
Might I suggest that you run a few full scans with both of them, as well as a few cold-boots/restarts of your system, just to ensure that no conflicts occur.

Being able to communicate so easily, no matter the distance, is indeed very useful. I keep in touch with my maternal relations in Britain through Skype - free internet telephony is one of today's evolving touchstones.

Regards,

Spike
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2009 Invision Power Services, Inc.