mekaonija
Jan 3 2007, 05:48 PM
Hi, When I use web update it downloads the new file I need for Ad aware, and Ad watch to both work, but as its downloading it stops and freezes at 100% I have to end task the Updater in the processes. In the processes list the updater is called "Ad watch" - End task. So my guess to my problem would be that the "defs.ref" file had finished enough to let ad aware to work fine because it opens no problem, but it hasn't finished enough for ad watch because it still said its missing that file. So is there a way I can fix this, I tried deleting the "defs.ref" files already, and updating again. Thanks =D
LS CalamityJane
Jan 4 2007, 02:07 AM
Hi mekaonija,
Are you using the latest version of Ad-Aware? See here:
http://www.lavasoftsupport.com/index.php?showtopic=1163If still no joy, login to the Customer Support Center here using your username and password provided at registration:
https://secure.lavasoft.com/support/supportcenter/index.phpThat is a free service for Ad-Aware Plus and Pro users. They may be able to find an answer for you quicker than waiting for someone here in the forums.