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Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Ad-Aware SE Resolved/Inactive Issues
I HATE VIRUSES
I have Win32.Trojan.Downloader, Adware.Director, Then a whole bunch of adware...SE won't remove them, just will tell me i have viruses mad.gif
GRAFX
I HATE VIRUSES,
Can you make sure that you are using Ad-aware SE Build 106 with the WebUpDate
to get the latest Definition file
(SE1R107 09.05.2006)then do a "Full Scan" and then post your Logfile here by using the "Add-reply" feature
If needed here how to post your Ad-aware Logfile wink.gif
As Logs are stored in :
C:\Documents and Settings\USERNAME\Application Data\Lavasoft\Ad-aware\Logs\.
An easy way to get there is to
click Start,
click Run
And type in and press ENTER: %appdata%
then click Lavasoft
then Ad-Aware
and then Logs.
scroll down to find the latest one that you have
(by date & time)
and open it right Click select all
copy and then paste the contents of it here.
(Make sure that all of your Logfile has been posted, sometimes it will require two post's to get it all)
I recommend that you use the WebUpDate just before you scan that way you will always be up to date.

(note The Application Data is a hidden folder, so you will need to show hidden files and folders
and for Windows 98/ME users your logs are stored in
C:\WINDOWS\All Users\Application Data\ ) by default

GRAFX
I HATE VIRUSES
Ad-Aware SE Build 1.06r1
Logfile Created on:Sunday, May 14, 2006 1:13:34 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R107 09.05.2006
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References detected during the scan:
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Adware.Director(TAC index:3):1 total references
MRU List(TAC index:0):9 total references
Tracking Cookie(TAC index:3):9 total references
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Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Search for low-risk threats
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


5-14-2006 1:13:34 PM - Scan started. (Full System Scan)

MRU List Object Recognized!
Location: : C:\Documents and Settings\Customer\recent
Description : list of recently opened documents


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X


MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw


MRU List Object Recognized!
Location: : S-1-5-21-602162358-823518204-725345543-1003\software\microsoft\internet explorer
Description : last download directory used in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-602162358-823518204-725345543-1003\software\microsoft\internet explorer\typedurls
Description : list of recently entered addresses in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-602162358-823518204-725345543-1003\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened


MRU List Object Recognized!
Location: : S-1-5-21-602162358-823518204-725345543-1003\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension


MRU List Object Recognized!
Location: : S-1-5-21-602162358-823518204-725345543-1003\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened


Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 468
ThreadCreationTime : 5-14-2006 2:31:29 PM
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 528
ThreadCreationTime : 5-14-2006 2:31:30 PM
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 552
ThreadCreationTime : 5-14-2006 2:31:30 PM
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 596
ThreadCreationTime : 5-14-2006 2:31:30 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 608
ThreadCreationTime : 5-14-2006 2:31:30 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 760
ThreadCreationTime : 5-14-2006 2:31:31 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 804
ThreadCreationTime : 5-14-2006 2:31:31 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 872
ThreadCreationTime : 5-14-2006 2:31:31 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 920
ThreadCreationTime : 5-14-2006 2:31:31 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1028
ThreadCreationTime : 5-14-2006 2:31:31 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:11 [spoolsv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1240
ThreadCreationTime : 5-14-2006 2:31:33 PM
BasePriority : Normal
FileVersion : 5.1.2600.2696 (xpsp_sp2_gdr.050610-1519)
ProductVersion : 5.1.2600.2696
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:12 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 1392
ThreadCreationTime : 5-14-2006 2:31:33 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:13 [kbd.exe]
FilePath : C:\HP\KBD\
ProcessID : 1496
ThreadCreationTime : 5-14-2006 2:31:34 PM
BasePriority : High


#:14 [igfxtray.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1580
ThreadCreationTime : 5-14-2006 2:31:35 PM
BasePriority : Normal
FileVersion : 3.0.0.4342
ProductVersion : 7.0.0.4342
ProductName : Intel® Common User Interface
CompanyName : Intel Corporation
FileDescription : igfxTray Module
InternalName : IGFXTRAY
LegalCopyright : Copyright 1999-2004, Intel Corporation
OriginalFilename : IGFXTRAY.EXE

#:15 [hkcmd.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1588
ThreadCreationTime : 5-14-2006 2:31:35 PM
BasePriority : Normal
FileVersion : 3.0.0.4342
ProductVersion : 7.0.0.4342
ProductName : Intel® Common User Interface
CompanyName : Intel Corporation
FileDescription : hkcmd Module
InternalName : HKCMD
LegalCopyright : Copyright 1999-2004, Intel Corporation
OriginalFilename : HKCMD.EXE

#:16 [agrsmmsg.exe]
FilePath : C:\WINDOWS\
ProcessID : 1600
ThreadCreationTime : 5-14-2006 2:31:35 PM
BasePriority : Normal
FileVersion : 2.1.51 2.1.51 03/04/2005 12:01:54
ProductVersion : 2.1.51 2.1.51 03/04/2005 12:01:54
ProductName : Agere SoftModem Messaging Applet
CompanyName : Agere Systems
FileDescription : SoftModem Messaging Applet
InternalName : smdmstat.exe
LegalCopyright : Copyright © Agere Systems 1998-2000
OriginalFilename : smdmstat.exe

#:17 [alcxmntr.exe]
FilePath : C:\WINDOWS\
ProcessID : 1608
ThreadCreationTime : 5-14-2006 2:31:35 PM
BasePriority : Normal
FileVersion : 1.5
ProductVersion : 1.5
ProductName : Realtek Audio - Event Monitor
CompanyName : Realtek Semiconductor Corp.
FileDescription : Realtek Audio - Event Monitor
InternalName : Alcxmntr
LegalCopyright : Copyright © 2004 Realtek Semiconductor Corp.
OriginalFilename : Alcxmntr.exe

#:18 [msgplus.exe]
FilePath : C:\Program Files\MessengerPlus! 3\
ProcessID : 1616
ThreadCreationTime : 5-14-2006 2:31:35 PM
BasePriority : Normal


#:19 [jusched.exe]
FilePath : C:\Program Files\Java\jre1.5.0_06\bin\
ProcessID : 1624
ThreadCreationTime : 5-14-2006 2:31:35 PM
BasePriority : Normal


#:20 [qttask.exe]
FilePath : C:\Program Files\QuickTime\
ProcessID : 1636
ThreadCreationTime : 5-14-2006 2:31:35 PM
BasePriority : Normal
FileVersion : 6.5.1
ProductVersion : QuickTime 6.5.1
ProductName : QuickTime
CompanyName : Apple Computer, Inc.
InternalName : QuickTime Task
LegalCopyright : © Apple Computer, Inc. 2001-2004
OriginalFilename : QTTask.exe

#:21 [msnmsgr.exe]
FilePath : C:\Program Files\MSN Messenger\
ProcessID : 1676
ThreadCreationTime : 5-14-2006 2:31:35 PM
BasePriority : Normal
FileVersion : 7.5.0324
ProductVersion : 7.5.0324
ProductName : MSN Messenger
CompanyName : Microsoft Corporation
FileDescription : MSN Messenger
InternalName : msnmsgr
LegalCopyright : Copyright © Microsoft Corporation 1997-2004
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msnmsgr.exe

#:22 [msmsgs.exe]
FilePath : C:\Program Files\Messenger\
ProcessID : 1692
ThreadCreationTime : 5-14-2006 2:31:36 PM
BasePriority : Normal
FileVersion : 4.7.3001
ProductVersion : Version 4.7.3001
ProductName : Messenger
CompanyName : Microsoft Corporation
FileDescription : Windows Messenger
InternalName : msmsgs
LegalCopyright : Copyright © Microsoft Corporation 2004
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msmsgs.exe

#:23 [ares.exe]
FilePath : C:\Program Files\Ares\
ProcessID : 1716
ThreadCreationTime : 5-14-2006 2:31:36 PM
BasePriority : Normal
FileVersion : 1.9.0.3005
ProductVersion : 1.9
ProductName : Ares for windows
CompanyName : Ares Development Group
FileDescription : Ares
InternalName : Ares
OriginalFilename : ARES.EXE
Comments : http://aresgalaxy.sourceforge.net

#:24 [aim.exe]
FilePath : C:\Program Files\AIM\
ProcessID : 1744
ThreadCreationTime : 5-14-2006 2:31:36 PM
BasePriority : Normal
FileVersion : 5.5.3598
ProductVersion : 5.5.3598
ProductName : AOL Instant Messenger
CompanyName : America Online, Inc.
FileDescription : AOL Instant Messenger
InternalName : AIM
LegalCopyright : Copyright © 1996-2004 America Online, Inc.
OriginalFilename : AIM.EXE

#:25 [wtrillian.exe]
FilePath : C:\Program Files\Trillian\
ProcessID : 1988
ThreadCreationTime : 5-14-2006 2:31:39 PM
BasePriority : Normal


#:26 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 396
ThreadCreationTime : 5-14-2006 2:31:42 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:27 [wdfmgr.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 716
ThreadCreationTime : 5-14-2006 2:31:45 PM
BasePriority : Normal
FileVersion : 5.2.3790.1230 built by: dnsrv(bld4act)
ProductVersion : 5.2.3790.1230
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows User Mode Driver Manager
InternalName : WdfMgr
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : WdfMgr.exe

#:28 [alg.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 2328
ThreadCreationTime : 5-14-2006 2:32:00 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Application Layer Gateway Service
InternalName : ALG.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : ALG.exe

#:29 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 408
ThreadCreationTime : 5-14-2006 5:32:00 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:30 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 1836
ThreadCreationTime : 5-14-2006 7:12:40 PM
BasePriority : Normal
FileVersion : 6.2.0.236
ProductVersion : SE 106
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft AB Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

#:31 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 3012
ThreadCreationTime : 5-14-2006 7:13:21 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

Memory scan result:
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New critical objects: 0
Objects found so far: 9


Started registry scan
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Adware.Director Object Recognized!
Type : Regkey
Data :
TAC Rating : 3
Category : Adware
Comment :
Rootkey : HKEY_USERS
Object : S-1-5-21-602162358-823518204-725345543-1003\software\director

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 1
Objects found so far: 10


Started deep registry scan
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Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 10


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking Cookie Object Recognized!
Type : IECache Entry
Data : customer@adrevolver[3].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:8
Value : Cookie:customer@adrevolver.com/
Expires : 5-14-2007 3:34:44 AM
LastSync : Hits:8
UseCount : 0
Hits : 8

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : customer@casalemedia[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:66
Value : Cookie:customer@casalemedia.com/
Expires : 5-5-2007 7:48:12 AM
LastSync : Hits:66
UseCount : 0
Hits : 66

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : customer@atdmt[2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:5
Value : Cookie:customer@atdmt.com/
Expires : 5-12-2011 6:00:00 PM
LastSync : Hits:5
UseCount : 0
Hits : 5

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : customer@advertising[2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:11
Value : Cookie:customer@advertising.com/
Expires : 5-13-2011 11:31:24 AM
LastSync : Hits:11
UseCount : 0
Hits : 11

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : customer@adrevolver[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:11
Value : Cookie:customer@media.adrevolver.com/adrevolver/
Expires : 2-4-2009 2:14:24 AM
LastSync : Hits:11
UseCount : 0
Hits : 11

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : customer@fastclick[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:21
Value : Cookie:customer@fastclick.net/
Expires : 5-13-2008 11:48:12 AM
LastSync : Hits:21
UseCount : 0
Hits : 21

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : customer@cgi-bin[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:1
Value : Cookie:customer@www2.addfreestats.com/cgi-bin
Expires : 2-27-2015 6:00:00 PM
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : customer@doubleclick[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:1
Value : Cookie:customer@doubleclick.net/
Expires : 5-14-2006 1:06:54 PM
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : customer@statcounter[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:1
Value : Cookie:customer@statcounter.com/
Expires : 5-13-2011 8:40:10 AM
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 9
Objects found so far: 19



Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 19


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
1 entries scanned.
New critical objects:0
Objects found so far: 19




Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 19

1:25:18 PM Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:11:44.47
Objects scanned:159992
Objects identified:10
Objects ignored:0
New critical objects:10

http://www.lavasoftsupport.com/index.php?showtopic=509
QUOTE("CalamityJane")
Tell them we have cleaned up everything I can with the HijackThis and other tools but those two entries that won't go in Adaware.
GRAFX
I HATE VIRUSES,
please can you clear out your cache folder ie: temporary internet folder There are some free programs that you can use that will do that for you if needed like wink.gif
CCleaner
(Note in CCleaner: go to >options > advanced > Uncheck "Only delete files in Windows Temp folders older than 48 hours"). but see CCleaner Set up
also
please can you make sure that you still have “Ticks by these :
"Unload recognized processes during scanning",
"Let Windows remove files in use after reboot."
to do this Open Ad-aware SE
Click “settings� (the Gear)
then Click “Tweaks“,
then click “Scanning Engine�
Tick ."Unload recognized processes during scanning"
Then Click “Cleaning Engine�
And Tick
"Let Windows remove files in use after reboot."
then Click “proceed�.
now use the WebUpDate
(to make sure you are upto date) if you want to clean your PC then scan by doing a "Full Scan" then and once the scan has finished
mark and remove the items then Reboot (ie: Re-start your PC)
Then re-scan doing a "Full Scan" and then post your logfile here by using the Add-Reply Feature .

Please NOTE from the AAW SE help file, if you set "Read current settings from system:" under "default settings" in Ad-Aware SE,

QUOTE
Default IE Pages
Default homepage: Ad-Aware SE uses the defined homepage when recovering from a browser hijack

Default Search Engine: Ad-Aware SE uses the defined search engine when recovering from a browser hijack


you may wish to download a Free Cookie manager called CookieWall to take care of all your Cookie’s for you.
(Tracking Cookie’s are always safe to delete)
GRAFX
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