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Full Version: Help! When I start scanning, the computer shuts down and restarts
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Ad-Aware SE Resolved/Inactive Issues
monak
Help !
I have innstalled Ad-Aware SE Personal because I know I have spyware on my PC.
When I have Internet Explorer open suddenly some site pops up.

But the problem is the following. When I try to run a scan my PC it automatically restarts.
The scannings starts, but when it comes to winlogon.exe or some ddl-file the status report shows I have a critical error and the PC automatically restarts.
What do I do ? Any suggestions on how to remove the spyware from my computer ???
I'm desperate !!
LS SteveJ (former LS employee)
Hello.

Please try the steps in this FAW, before taking further action

http://www.lavasoftsupport.com/index.php?s...6&hl=bluescreen

Thanks
GRAFX
monak,
After you have done and have scanned you PC doing a "Full Scan" if needed post a copy of your logfile here by using the Add-Reply Feature.

GRAFX
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