I know this is in the wrong area and that you don't get many Enterprise questions here but i have no where else to turn. The Priority Support is horrible and the worst I have even come across. They never answer you and when they do they are of no help. Our company spent thousands of dollars on this application and it doesn't work. The application crashes constantly and it fails daily downloading definition updates and my boss wants this removed and on to another application.

Basically I need to uninstall this version through a Zenworks job using command line switches. I know on the professional version there is a unwise.exe that can be used to uninstall but the Enterprise version does not have one. I would assume it uses a command line switch or two to silently uninstall.

Is there anyone familiar on these switches or could assist me? I know I'm in the wrong section but there is no Enterprise forum and the email support will not even respond to a simple question so I am turning to this forum.

Thank you.

This is the uninstallation guide according to the manual:

Uninstallation
Uninstalling Norman Ad-Aware SE Enterprise from a computer is a simple procedure which can be
performed either individually on a single server or client via Windows, or remotely on a group of clients
using Windows Group Policy.

Uninstall via Windows
Both the Server and Client components have uninstalling interfaces in Windows.
· To uninstall the Ad-Aware SE Enterprise Server or
Client in Windows, open Control Panel, click Add
or Remove Programs, then locate the appropriate
software to uninstall.

Remotely uninstall Norman Ad-Aware SE Enterprise Client from a group of clients in the same
domain
You can use Group Policy and Windows Active Directory to remotely uninstall the Client component.
Uninstallation is almost identical to installation. Click here for more details.
Note! You will need the original installer package with the same version number as the running
programs to perform uninstallation.
The VBscript for uninstallation is similar to the following sample file, the only difference being that "
SharedMachine" and "SharedDirectory " must be replaced with appropriate server and directory
names:
//Beginning of the VBscript file for
Client Uninstalling
Option Explicit
Dim theShell
set theShell=WScript.CreateObject
("WScript.Shell")
theShell.Run "msiexec.exe /uninstall \
\SharedMachine\SharedDirectory\
Norman_AAWEntClient_1.9.4.1.msi /quiet
/qn /norestart
Set theShell=Nothing
WScript.Quit(0)
//End of the file
Please check the Windows Command "msiexec.exe" for more information on usable parameters.


To all Ad-Aware SE Enterprise customers:

Please dont post questions about Enterprise in the forum.
Contact our Support Center regarding this.