mefeldstein
Nov 26 2006, 07:00 PM
When trying to update definitions my laptop shuts down. I get the blue screen of death.
The error message is "driver 1RQL Not LESS or Equal"
stop: 0x0000001
can anyone help?
Thanks
spike-nz
Nov 26 2006, 11:12 PM
Hi mefeldstein,
There are several FAQ's on scans freezing, aborting, causing system shutdowms in the
Lavasoft Support Forums > FAQ's > Ad-Aware SE > Technical section of the forum. I would suggest that you start with:
Ad-Aware SE terminates or PC reboots during scan, removal processApart from those FAQ's, there are some suggested steps for scan freezes which may be of help:
Unable to complete scanLet us know how you get on.
Regards,
Spike
sultan_emerr
Nov 29 2006, 07:32 PM
There's also a lot of hits in google on those two error messages.
spike-nz
Dec 1 2006, 10:56 PM
Hi mefeldstein,
Have you managed to correct matters by yourself, or are you still requiring assistance?
Regards,
Spike