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Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Ad-Aware SE Resolved/Inactive Issues

irv

Oct 29 2006, 05:30 PM

I get a blue screen system shutdown (new xp computer) after about 20 seconds into SE
scan......older version of SE is the same....Irv

spike-nz

Oct 29 2006, 11:56 PM

Hi irv,

There are several FAQs on blue-screening/freezing/crashing in the Lavasoft Support Forums > FAQ's > Ad-Aware SE > Technical section of the forum here

There may also be some tricks that could help you in the suggested fixes for "scan freezes" - see the whole list of them in this post: conditional scans? pc gets stuck on those

Work your way through the relevant items (there are 2 pages of FAQs) - if at the end, you are still having problems, we can pass you on to the malware experts knowing that we have tried every other possibility

Let us know how you get on,

Regards,

Spike

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