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Full Version: update problems, tried the suggestions in other posts
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Ad-Aware SE Resolved/Inactive Issues
PhantasmicExpedition
I get the "error retrieving update" message. It seems to connect fine, and will get to 5%, then gives me the message. I tried deleting the past def files, and replacing them with new ones. I think I tried the "hosts" thing, but when opening the file, it said that it was a sample host file, whatever that means. At any rate, I've tried all three recommended methods and still get it. If you guys could please help, that'd be great.
spike-nz
Hi PhantasmicExpedition,

Since the first two recommended steps have not worked for you, then you should try a manual update.

Update the definition file by downloading the zipped definition from http://updates.ls-servers.com/public/defs.zip

Unzip this file and you will get a "defs.ref" file. This file should be copied to "c:\Program Files\Lavasoft\Ad-Aware SE\" (the folder name will changed depending on if you have pro / plus / free)
Now load Ad-Aware. If the definition file is still showing your old one, then click on the settings icon (the cog wheel), then click "General". At the bottom right, there is a box saying "Using Definition File". Click the "Open file" icon next to that box and then browse to the definition file in "c:\Program Files\Lavasoft\Ad-Aware SE\" (the folder name will changed depending on if you have pro / plus / free) Select it and press open. You should now have the latest version, SE1R128 18.10.2006

The next time a Definition File is released, you should be able to update in the usual way.

Let us know how you get on.

Regards,

Spike
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