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fiveby45
Hi, a lttle help if someone can. Over the last 3 weeks, everytime I try and run an SE personal scan, I receive a message that says that Windows needs to close and restart, and then the computer reboots. I cannot run a scan anymore, does anyone else have this problem and does anyone know how to fix it. I have tried deleting and reinstalling SE, but that does not work.

Thanks,
Fiveby45
jware
QUOTE(fiveby45 @ Oct 23 2006, 02:03 PM) *
Hi, a lttle help if someone can. Over the last 3 weeks, everytime I try and run an SE personal scan, I receive a message that says that Windows needs to close and restart, and then the computer reboots. I cannot run a scan anymore, does anyone else have this problem and does anyone know how to fix it. I have tried deleting and reinstalling SE, but that does not work.

Thanks,
Fiveby45

***********************************************************
Hi Try scanning when in Safe Mode - it worked for me as suggested
in another post.


http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

jaware
LS CalamityJane
Scanning in safe mode is a good idea smile.gif

If still no joy, try following the steps in this FAQ
Ad-Aware SE terminates or PC reboots during scan, removal process
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