We havent had a recent update in at least 2 weeks. It is telling us that it needs to update and when we try it gives us an error. Please advise.

Brandy

Check This:

If you are repeatedly receiving a "Your definition file maybe out of date" message, though you still get "No new updates available" when trying to do a webupdate, then there are a couple of things you can try.

1. Delete any definition files in the "c:\Program Files\Lavasoft\Ad-Aware SE" folder. (This file is usually "defs.ref") (the folder name will changed depending on if you have pro / plus / free). There may also be a defs.ref.old, you can safely delete this too. Then try a webupdate.

2. Check your "hosts" file. It could be that a malware has changed it so that connections to our update server are not working.
Your hosts file is located in "c:\windows\system32\drivers\etc\". Open the file "hosts" with notepad. If you see any references to "download.lavasoft.de.edgesuite.net", you should remove them. Now try your webupdate again

3. If the first 2 methods do not work, then you should try a manual update.
Update the definition file by downloading the zipped definition from http://updates.ls-servers.com/public/defs.zip
Unzip this file and you will get a "defs.ref" file. This file should be copied to "c:\Program Files\Lavasoft\Ad-Aware SE\" (the folder name will changed depending on if you have pro / plus / free)
Now load Ad-Aware. If the definition file is still showing your old one, then click on the settings icon (the cog wheel), then click "General". At the bottom right, there is a box saying "Using Definition File". Click the "Open file" icon next to that box and then browser to the definition file in "c:\Program Files\Lavasoft\Ad-Aware SE\" (the folder name will changed depending on if you have pro / plus / free) Select it and press open. You should now have the latest version