During a scan for problems, the computer reboots. I tried taking off internet security, emptied temp files and updating definitions but the computer knocks off part way into the scan. Does anybody have any ideas on how to get rid of this problem?

The following errors appear after reboot:
winlogon.exe encountered a problem and needed to close.
Error Signature szAppName : winlogon.exe szModName: unknown
szModVer : 0.0.0.0 offset: 00bd3e21
The following files will also be included in this error report:
C:\Docume~1\Julia\Locals~1\Temp\WER7743.dir00\windlog..exe.mdmp
C:\Docume~1\Julia\Locals~1\TempWER7743.dir00\appcompat.txt

Windows XP user

Hi ,

Apologies for the late reply, we've been quite swamped in here as you can probably see.

Are you still needing help?

I'm now subscribed to this topic so I will receive a notice from the board as soon as you reply, so I can be here much more quickly than it has taken to get to your new topic.

If you still need help, could you please post a diagnostic log from this free tool called HijackThis
Instructions on creating a HijackThis Log
http://www.lavasoftsupport.com/index.php?showtopic=216

I'd like to see if there are any serious infections affecting the winlogon key that is causing Adaware to have the problem completing a sccan.