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Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Ad-Aware SE Resolved/Inactive Issues
olavo
Since 3 days ago the Ad-Aware is shwing this Softomate toolbar during the scan. I am not able to erase it. How to do it ?

I did thehijackthis pls see it bellow :

Logfile of HijackThis v1.99.1
Scan saved at 15:04:21, on 15/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe
C:\ARQUIV~1\SYMANT~1\VPTray.exe
C:\Arquivos de programas\ICQLite\ICQLite.exe
C:\Arquivos de programas\Microsoft ActiveSync\WCESCOMM.EXE
C:\Arquivos de programas\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Arquivos de programas\MSN Messenger\MsnMsgr.Exe
C:\Arquivos de programas\Skype\Phone\Skype.exe
C:\Arquivos de programas\palmOne\HOTSYNC.EXE
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe
C:\Arquivos de programas\Symantec AntiVirus\DefWatch.exe
C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\ARQUIV~1\AT&TGL~1\NetCfgSv.EXE
C:\Arquivos de programas\Symantec AntiVirus\Rtvscan.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\Mozilla Firefox\firefox.exe
C:\Arquivos de programas\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.icq.com/search/search_frame.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.icq.com
R3 - URLSearchHook: (no name) - {855F3B16-6D32-4fe6-8A56-BBB695989046} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\ARQUIV~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Ad-Aware] "C:\Arquivos de programas\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe" +c
O4 - HKLM\..\Run: [ICQ Lite] C:\Arquivos de programas\ICQLite\ICQLite.exe -minimize
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Arquivos de programas\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [AWMON] "C:\Arquivos de programas\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Arquivos de programas\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Arquivos de programas\ICQLite\ICQLite.exe -trayboot
O4 - Startup: Gerenciador do HotSync.lnk = C:\Arquivos de programas\palmOne\HOTSYNC.EXE
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Arquivos de programas\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Arquivos de programas\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Arquivos de programas\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Arquivos de programas\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Arquivos de programas\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Arquivos de programas\ICQLite\ICQLite.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1140803582531
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Arquivos de programas\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Arquivos de programas\iPod\bin\iPodService.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\ARQUIV~1\AT&TGL~1\NetCfgSv.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Arquivos de programas\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Arquivos de programas\Symantec AntiVirus\Rtvscan.exe
LS CalamityJane
Hi ,

Apologies for the late reply, we've been quite swamped in here as you can probably see.

Are you still needing help?

I'm now subscribed to this topic so I will receive a notice from the board as soon as you reply, so I can be here much more quickly than it has taken to get to your new topic.

If you still need help we need two things:

1. Your Adaware Scan log with the latest reference file update.

Please make sure that you are using
Ad-aware SE Build 106r1
Note: If your version is 6.0 and not the SE, you need to uninstall and get the latest version from the above link.

[if not Uninstall your old Ad-aware first then install SE]
Then use the WebUpDate
to get the latest Definition file
SE1R124 19.09.2006
To do this Open Ad-aware
Click the WebUpDate
button at the top right hand side of the Ad-aware screen (The world globe).
Click "Connect"
Ad-aware will then download the latest Definition file for you.
To make sure it is updated , look at the main
Ad-aware screen, and look under "Initialization Status"
It should say the Latest Definition file.
then scan doing a "Full Scan"
and then post your logfile here by using the Add-Reply Feature .
As Logs are stored in :
C:\Documents and Settings\USERNAME\Application Data\Lavasoft\Ad-aware\Logs\.
An easy way to get there is to
click Start,
click Run
And type in and press ENTER: %appdata%
then click Lavasoft
then Ad-Aware
and then Logs.
scroll down to find the latest one that you have
(by date & time)
and open it right Click select all
copy and then paste the contents of it here.
(Make sure that all of your Logfile has been posted, sometimes it will require two post's to get it all)
...............
2. A fresh HijackThis log for review to see where you are now.
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