Hi. I'm new to this forum so please excuse any faux pas made. My nephew turned off all virus protection and I got hit with something nasty. I scanned and "removed" several bad/suspect items. Still running very slow.....Any help would be appreciated. Thanks in advance. Here is the log after I scanned and removed

Logfile of HijackThis v1.99.1
Scan saved at 4:37:21 PM, on 11/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Verizon\Verizon Internet Security Suite\rps.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\TrueSwitchVerizon\TrueWizard.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaMonitor.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Eric\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.optonline.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir....p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.optonline.net
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~2\VERIZO~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~2\VERIZO~1.DLL
O4 - HKLM\..\Run: [DLBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Uninstall Adobe Download Manager] "C:\WINDOWS\system32\rundll32.exe" "C:\Program Files\NOS\bin\getPlus_Helper.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
O4 - HKCU\..\Run: [calc] rundll32.exe C:\DOCUME~1\Eric\ntuser.dll,_IWMPEvents@0
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - Startup: scandisk.lnk = ?
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueSwitchVerizon\TrueWizard.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.cyberlink.com/winxp/CheckDVD.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1123720759390
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion...canner37610.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} - https://echat.us.dell.com/Media/VisitorChat/TLIEFlash.CAB
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.popcap.com/games/popcaploader_v6.cab
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: dlbx_device - Dell - C:\WINDOWS\system32\dlbxcoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - PC Tools - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: PD91Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
O23 - Service: PD91Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
O23 - Service: Verizon Internet Security Suite SafeConnectAgent (RadialpointSafeConnectAgent) - Unknown owner - C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe" RadialpointSafeConnectAgent (file missing)
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

Save both reports to your desktop. Post them back to your topic.

DDS (Ver_09-09-29.01) - NTFSx86
Run by Eric at 18:10:35.20 on Sat 11/14/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.70 [GMT -5:00]

AV: AntiMalware *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
AV: Verizon Internet Security Suite Anti-Virus *On-access scanning enabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Verizon Internet Security Suite Firewall *enabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Verizon\Verizon Internet Security Suite\rps.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\TrueSwitchVerizon\TrueWizard.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaMonitor.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Eric\Desktop\DDS\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fiber&cd=7.0unattached&bm=ho_central
uDefault_Page_URL = hxxp://www.optonline.net
mDefault_Page_URL = hxxp://www.optonline.net
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\verizon\verizon internet security suite\pkR.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Verizon Broadband Toolbar: {a057a204-bacc-4d26-8398-26fadcf27386} - c:\progra~1\verizo~2\VERIZO~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Verizon Broadband Toolbar: {a057a204-bacc-4d26-8398-26fadcf27386} - c:\progra~1\verizo~2\VERIZO~1.DLL
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [DLBXCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLBXtime.dll,_RunDLLEntry@16
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [VerizonServicepoint.exe] "c:\program files\verizon\vsp\VerizonServicepoint.exe" /AUTORUN
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\eric\startm~1\programs\startup\trueas~1.lnk - c:\program files\trueswitchverizon\TrueWizard.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: musicmatch.com\online
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1005.cab
DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} - hxxp://www.cyberlink.com/winxp/CheckDVD.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1123720759390
DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} - hxxp://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37610.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {94B82441-A413-4E43-8422-D49930E69764} - hxxps://echat.us.dell.com/Media/VisitorChat/TLIEFlash.CAB
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.popcap.com/games/popcaploader_v6.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\eric\applic~1\mozilla\firefox\profiles\rbtt01fr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - plugin: c:\program files\verizon\vsp\nprpspa.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-11-5 64288]
R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-8-11 179984]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1179232]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2009-11-10 583640]
R2 PD91Agent;PD91Agent;c:\program files\raxco\perfectdisk2008\PD91Agent.exe [2008-9-22 693512]
R2 RadialpointSafeConnectAgent;Verizon Internet Security Suite SafeConnectAgent;c:\program files\verizon\verizon internet security suite\safeconnect\bin\SanaAgent.exe [2008-11-14 4937752]
R3 HCWBT8XX;Hauppauge WinTV 848/9 WDM Video Driver;c:\windows\system32\drivers\HCWBT8xx.sys [2005-8-15 465988]
R3 PD91Engine;PD91Engine;c:\program files\raxco\perfectdisk2008\PD91Engine.exe [2008-9-22 910600]
R3 Radialpoint Security Services;Verizon Internet Security Suite;c:\program files\verizon\verizon internet security suite\RpsSecurityAwareR.exe [2009-4-22 170736]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_xp\SafeConnectDriver.sys [2008-11-14 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_xp\SafeConnectFilter.sys [2008-11-14 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\verizon\verizon internet security suite\safeconnect\driver\platform_xp\SafeConnectShim.sys [2008-11-14 27376]
S3 PortlUSB;PortlUSB;c:\windows\system32\drivers\siriususb.sys --> c:\windows\system32\drivers\SiriusUSB.sys [?]
S4 Bpqooe;Bpqooe; [x]

=============== Created Last 30 ================

2009-11-13 13:39 <DIR> --d----- c:\docume~1\eric\applic~1\Malwarebytes
2009-11-13 13:39 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-13 13:39 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-13 13:39 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-11-13 13:38 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-11-11 15:51 3,245 a------- c:\windows\system32\wbem\Outlook_01ca6310af58c55c.mof
2009-11-10 17:04 <DIR> --d-h--- c:\windows\system32\GroupPolicy
2009-11-10 17:03 <DIR> --d----- c:\docume~1\eric\applic~1\Registry Mechanic
2009-11-10 16:45 1,101,824 a------- c:\windows\system32\UniBox210.ocx
2009-11-10 16:45 212,992 a------- c:\windows\system32\UniBoxVB12.ocx
2009-11-10 16:45 880,640 a------- c:\windows\system32\UniBox10.ocx
2009-11-10 16:44 <DIR> --d----- c:\program files\common files\PC Tools
2009-11-09 18:15 826 a------- c:\windows\system32\wininit.dll
2009-11-05 19:20 15,880 a------- c:\windows\system32\lsdelete.exe
2009-11-05 18:13 64,288 a------- c:\windows\system32\drivers\Lbd.sys
2009-11-05 18:13 93,360 a------- c:\windows\system32\drivers\SBREDrv.sys
2009-11-05 18:12 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-05 17:45 23,764 a---h--- c:\windows\system32\mlfcache.dat

==================== Find3M ====================

2009-11-14 18:10 37,130,272 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-11-14 18:08 431,136 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-11-13 14:47 492,752 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-11-13 14:47 38,612 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-11-05 17:59 3,424 a------- c:\windows\system32\ealregsnapshot1.reg
2009-10-19 18:53 3,070,976 -------- c:\windows\system32\dllcache\mshtml.dll
2009-10-10 11:01 107,888 a------- c:\windows\system32\CmdLineExt.dll
2009-09-25 00:37 667,136 a------- c:\windows\system32\wininet.dll
2009-09-25 00:37 667,136 -------- c:\windows\system32\dllcache\wininet.dll
2009-09-25 00:37 627,712 -------- c:\windows\system32\dllcache\urlmon.dll
2009-09-25 00:37 1,509,888 -------- c:\windows\system32\dllcache\shdocvw.dll
2009-09-25 00:37 81,920 a------- c:\windows\system32\ieencode.dll
2009-09-25 00:37 81,920 -------- c:\windows\system32\dllcache\ieencode.dll
2009-09-11 09:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-11 09:18 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-09-09 18:02 721,912 a------- c:\documents and settings\eric\gotomypc_428.exe
2009-09-04 16:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-09-04 16:03 58,880 -------- c:\windows\system32\dllcache\msasn1.dll
2009-08-26 03:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-26 03:00 247,326 -------- c:\windows\system32\dllcache\strmdll.dll
2009-08-19 19:28 88,795 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-08-17 09:11 410,984 a------- c:\windows\system32\deploytk.dll
2006-11-17 22:29 563,712 a------- c:\documents and settings\eric\gotomypc_370.exe
2006-02-13 10:47 557,056 a------- c:\documents and settings\eric\chatlnk.exe
2006-01-08 19:00 563,712 a------- c:\documents and settings\eric\370_gotomypc.exe
2005-08-25 16:30 178,314 ---sh--- c:\windows\web\ipatcfm.bak1
2005-08-28 16:48 181,208 ---sh--- c:\windows\web\ipatcfm.bak2

============= FINISH: 18:11:41.85 ===============


Click to view attachment

Hi,

Seems that you had already taken some actions there. What are remaining issues?


Ad-Aware SE Personal is not supported anymore and should be uninstalled. Do you have fresher version installed?


Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.

Uninstall Macromedia Flash Player and Macromedia Shockwave Player.


Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 17.
• Click the
  Download
  button to the right.
• Select Windows on platform combobox and check the box that says:
  Accept License Agreement. Click continue.
  
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.

Hi Blade81, Thanks for the help with my situation. I did try to get rid of the viruses but the machine is still very slow and I keep getting "packed.win32.TDSS.aa" boxes. I did some looking into some of the processes running on the machine, some of them came up as "win32.Rbot, and others were "trojan"...I just dont know how to correct that. It seems that between Adaware, Verizon Security Suite and Malwarebytes, most of the issues have been taken care of. The computer has not operated correctly since being hit and even after removal/quarantine these issues seem to be continuing. I will take the actions you suggested. If you spot anything else that might be an issue...please let me know. I do appreciate the help.

Hi,

Ok. Let's create one other log.

Download GMER here by clicking download exe -button and then saving it your desktop:

• Double-click .exe that you downloaded
• Click rootkit-tab and then scan.
• Don't check
  Show All
  box while scanning in progress!
• When scanning is ready, click Copy.
• This copies log to clipboard
• Post log in your reply.

Blade81, Running the scan for GMER caused the machine to freeze the first time. (hard reset) The second time it caused Blue screen of death. Errors. . . .

*STOP 0x00000050 ( 0xFE621006, 0x00000000, 0xEC83EA19, 0x00000000)

*fxtdapoc.sys Address 0xEC83EA19 Base @ EC833000 Datestamp 4aff0029


Not sure what to do now, Run it again or try something else.... Please help.. lol

Hi,

Deselect Devices and Sections from GMER options and try to run scan again.

Blade81, Hi. That worked deselecting those items....Here is the scan log

Hi,

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
   Remember to re-enable them afterwards.
   
   
2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Hi Blade81.....here are the logs. Combofix, DDS and attach log. Thanks for the helpful link with the Combofix directions.

ComboFix 09-11-18.06 - Eric 11/18/2009 17:20.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.205 [GMT -5:00]
Running from: c:\documents and settings\Eric\Desktop\ComboFix.exe
AV: Verizon Internet Security Suite Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Verizon Internet Security Suite Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\MailSwitch.ocx
c:\windows\system32\42KJE738.ocx
c:\windows\system32\open.ico
c:\windows\system32\Packet.dll
c:\windows\system32\wpcap.dll
c:\windows\Web\ipatcfm.bak1
c:\windows\Web\ipatcfm.bak2
c:\windows\Web\ipatcfm.ini

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_NPF


((((((((((((((((((((((((( Files Created from 2009-10-18 to 2009-11-18 )))))))))))))))))))))))))))))))
.

2009-11-18 02:37 . 2009-11-18 02:39 -------- d--h--w- c:\program files\Zero G Registry
2009-11-14 23:36 . 2009-11-14 23:37 -------- d-----w- c:\documents and settings\All Users\Application Data\WinZip
2009-11-13 18:39 . 2009-11-13 18:39 -------- d-----w- c:\documents and settings\Eric\Application Data\Malwarebytes
2009-11-13 18:39 . 2009-11-13 18:39 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-11-10 22:04 . 2009-11-10 22:04 -------- d--h--w- c:\windows\system32\GroupPolicy
2009-11-10 22:03 . 2009-11-10 22:03 -------- d-----w- c:\documents and settings\Eric\Application Data\Registry Mechanic
2009-11-10 21:49 . 2009-11-18 21:53 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-11-10 21:44 . 2009-11-10 21:44 -------- d-----w- c:\program files\Common Files\PC Tools
2009-11-09 23:48 . 2009-11-13 19:55 79488 ----a-w- c:\documents and settings\Eric\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-11-09 23:15 . 2009-11-09 23:15 826 ----a-w- c:\windows\system32\wininit.dll
2009-11-06 00:20 . 2009-11-05 23:13 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-05 23:12 . 2009-11-05 23:12 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-05 23:12 . 2009-10-03 08:15 2924848 -c--a-w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}\Ad-AwareInstallation.exe
2009-11-05 23:12 . 2009-11-05 23:12 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-11-05 22:45 . 2009-11-05 22:45 23764 ---ha-w- c:\windows\system32\mlfcache.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-18 22:36 . 2009-08-12 01:28 506144 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-11-18 22:35 . 2009-08-12 01:28 38207264 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-11-18 22:35 . 2009-08-14 15:48 -------- d-----w- c:\program files\TrueSwitchVerizon
2009-11-18 22:33 . 2009-08-12 01:28 513752 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-11-18 22:33 . 2009-08-12 01:28 48476 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-11-18 02:44 . 2005-08-08 12:40 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-11-18 02:36 . 2005-08-13 17:14 -------- d-----w- c:\program files\WinTV
2009-11-18 02:35 . 2005-08-08 12:37 -------- d-----w- c:\program files\Java
2009-11-18 00:35 . 2005-08-08 12:49 -------- d-----w- c:\program files\Real
2009-11-15 20:40 . 2005-08-11 02:15 -------- d-----w- c:\program files\Lavasoft
2009-11-15 20:40 . 2005-08-11 02:16 -------- d-----w- c:\documents and settings\Eric\Application Data\Lavasoft
2009-11-05 22:59 . 2009-10-10 15:31 -------- d-----w- c:\program files\Electronic Arts
2009-11-05 22:59 . 2009-10-10 15:52 3424 ----a-w- c:\windows\system32\ealregsnapshot1.reg
2009-11-05 22:57 . 2008-11-25 16:51 -------- d-----w- c:\program files\Common Files\Apple
2009-11-05 22:45 . 2006-07-14 02:58 -------- d-----w- c:\documents and settings\Eric\Application Data\Apple Computer
2009-10-10 16:01 . 2009-10-10 16:01 -------- d--h--r- c:\documents and settings\Eric\Application Data\SecuROM
2009-10-10 16:01 . 2009-10-10 16:01 107888 ----a-w- c:\windows\system32\CmdLineExt.dll
2009-10-09 03:47 . 2009-08-10 19:03 -------- d-----w- c:\program files\Verizon
2009-09-25 05:37 . 2004-08-11 22:00 667136 ----a-w- c:\windows\system32\wininet.dll
2009-09-25 05:37 . 2004-08-11 22:00 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-09-23 12:55 . 2009-11-05 23:13 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-09-11 14:18 . 2004-08-11 22:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-09 23:02 . 2007-02-12 22:05 721912 ----a-w- c:\documents and settings\Eric\gotomypc_428.exe
2009-09-04 21:03 . 2004-08-11 22:00 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-28 01:42 . 2007-09-30 16:50 26072 ----a-w- c:\documents and settings\Eric\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-26 08:00 . 2004-08-11 22:00 247326 ----a-w- c:\windows\system32\strmdll.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DLBXCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll" [2004-12-07 69632]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2009-03-10 1553920]
"VerizonServicepoint.exe"="c:\program files\Verizon\VSP\VerizonServicepoint.exe" [2009-03-12 2303216]

c:\documents and settings\Eric\Start Menu\Programs\Startup\
TrueAssistant.lnk - c:\program files\TrueSwitchVerizon\TrueWizard.exe [2009-7-9 1073152]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exeautocheck autochk *lsdelete

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AutoStart IR.lnk]
backup=c:\windows\pss\AutoStart IR.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Eric^Start Menu^Programs^Startup^..]
path=c:\documents and settings\Eric\Start Menu\Programs\Startup\..

[HKLM\~\startupfolder\C:^Documents and Settings^Eric^Start Menu^Programs^Startup^AutoStart IR.lnk]
backup=c:\windows\pss\AutoStart IR.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Eric^Start Menu^Programs^Startup^MEMonitor.lnk]
backup=c:\windows\pss\MEMonitor.lnkStartup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\!AVG Anti-Spyware
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AntiMalware
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MySpaceIM
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\sqvafcpurd
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ZoneAlarm Client

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMPNetworkSvc"=3 (0x3)
"AVG Anti-Spyware Guard"=2 (0x2)
"iPod Service"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Verizon\\Verizon Media Manager\\Release\\Verizon Media Manager.exe"=
"c:\\WINDOWS\\Installer\\{543790C5-8366-480C-93F8-B3EC5457697A}\\NewShortcut7_06E5B0AB4A124A8AB46E03632C7E661D.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [11/5/2009 6:13 PM 64288]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [9/24/2009 6:17 AM 1179232]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\Common Files\PC Tools\sMonitor\StartManSvc.exe [11/10/2009 4:44 PM 583640]
R2 PD91Agent;PD91Agent;c:\program files\Raxco\PerfectDisk2008\PD91Agent.exe [9/22/2008 3:58 PM 693512]
R2 RadialpointSafeConnectAgent;Verizon Internet Security Suite SafeConnectAgent;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\bin\SanaAgent.exe [11/14/2008 5:28 PM 4937752]
R3 HCWBT8XX;Hauppauge WinTV 848/9 WDM Video Driver;c:\windows\system32\drivers\HCWBT8xx.sys [8/15/2005 6:22 PM 465988]
R3 PD91Engine;PD91Engine;c:\program files\Raxco\PerfectDisk2008\PD91Engine.exe [9/22/2008 3:58 PM 910600]
R3 Radialpoint Security Services;Verizon Internet Security Suite;c:\program files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe [4/22/2009 9:38 AM 170736]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectDriver.sys [11/14/2008 5:28 PM 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectFilter.sys [11/14/2008 5:28 PM 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectShim.sys [11/14/2008 5:28 PM 27376]
S3 PortlUSB;PortlUSB;c:\windows\system32\DRIVERS\SiriusUSB.sys --> c:\windows\system32\DRIVERS\SiriusUSB.sys [?]
S4 Bpqooe;Bpqooe; [x]

--- Other Services/Drivers In Memory ---

*Deregistered* - mbr
.
Contents of the 'Scheduled Tasks' folder

2009-11-18 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 23:13]

2009-11-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fiber&cd=7.0unattached&bm=ho_central
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} - hxxp://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37610.cab
FF - ProfilePath - c:\documents and settings\Eric\Application Data\Mozilla\Firefox\Profiles\rbtt01fr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - plugin: c:\program files\Verizon\VSP\nprpspa.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-winhbt - (no file)
MSConfigStartUp-wow64main - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-18 17:35
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLBXCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-3161817154-1319307856-2664230117-1006\Software\SecuROM\License information*]
"datasecu"=hex:c0,07,da,12,6b,bb,67,c9,6f,2d,46,79,23,7f,48,db,12,51,ef,5f,08,
37,33,81,e6,e0,1f,fc,14,73,38,6b,23,c4,14,73,d7,87,c9,81,f5,9b,3b,4a,8b,e5,\
"rkeysecu"=hex:f8,0c,dc,35,00,90,bb,96,1e,a9,50,78,da,93,77,94
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2080)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Verizon\Verizon Internet Security Suite\Fws.exe
c:\windows\system32\CTsvcCDA.EXE
c:\program files\Common Files\Motive\McciCMService.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\system32\MsPMSPSv.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\wscntfy.exe
c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
c:\windows\PCHealth\HelpCtr\Binaries\HelpSvc.exe
.
**************************************************************************
.
Completion time: 2009-11-18 17:54 - machine was rebooted
ComboFix-quarantined-files.txt 2009-11-18 22:53

Pre-Run: 113,437,798,400 bytes free
Post-Run: 112,807,223,296 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 0E00689EDB097CD4B3D9F5D96B38920E

Hi again,


Open notepad and copy/paste the text in the quotebox below into it:




Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.



Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.



Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


* Go here to run an online scanner from ESET.

• Note: You will need to use Internet explorer for this scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is UNchecked.
• Click Scan
• Wait for the scan to finish
• Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.

Hi,


ComboFix 09-11-19.03 - Eric 11/19/2009 16:03.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.239 [GMT -5:00]
Running from: c:\documents and settings\Eric\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Eric\Desktop\CFScript.txt
AV: Verizon Internet Security Suite Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Verizon Internet Security Suite Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_Bpqooe


((((((((((((((((((((((((( Files Created from 2009-10-19 to 2009-11-19 )))))))))))))))))))))))))))))))
.

2009-11-18 02:37 . 2009-11-18 02:39 -------- d--h--w- c:\program files\Zero G Registry
2009-11-14 23:36 . 2009-11-14 23:37 -------- d-----w- c:\documents and settings\All Users\Application Data\WinZip
2009-11-13 18:39 . 2009-11-13 18:39 -------- d-----w- c:\documents and settings\Eric\Application Data\Malwarebytes
2009-11-13 18:39 . 2009-11-13 18:39 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-11-10 22:04 . 2009-11-10 22:04 -------- d--h--w- c:\windows\system32\GroupPolicy
2009-11-10 22:03 . 2009-11-10 22:03 -------- d-----w- c:\documents and settings\Eric\Application Data\Registry Mechanic
2009-11-10 21:49 . 2009-11-18 21:53 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-11-10 21:44 . 2009-11-10 21:44 -------- d-----w- c:\program files\Common Files\PC Tools
2009-11-09 23:48 . 2009-11-13 19:55 79488 ----a-w- c:\documents and settings\Eric\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-11-09 23:15 . 2009-11-09 23:15 826 ----a-w- c:\windows\system32\wininit.dll
2009-11-06 00:20 . 2009-11-05 23:13 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-05 23:12 . 2009-11-05 23:12 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-05 23:12 . 2009-10-03 08:15 2924848 -c--a-w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}\Ad-AwareInstallation.exe
2009-11-05 23:12 . 2009-11-05 23:12 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-11-05 22:45 . 2009-11-05 22:45 23764 ---ha-w- c:\windows\system32\mlfcache.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-19 21:19 . 2009-08-12 01:28 536352 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-11-19 21:18 . 2009-08-12 01:28 38599712 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-11-19 21:17 . 2009-08-14 15:48 -------- d-----w- c:\program files\TrueSwitchVerizon
2009-11-19 21:15 . 2009-08-12 01:28 518984 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-11-19 21:15 . 2009-08-12 01:28 51260 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-11-18 02:44 . 2005-08-08 12:40 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-11-18 02:36 . 2005-08-13 17:14 -------- d-----w- c:\program files\WinTV
2009-11-18 02:35 . 2005-08-08 12:37 -------- d-----w- c:\program files\Java
2009-11-18 00:35 . 2005-08-08 12:49 -------- d-----w- c:\program files\Real
2009-11-15 20:40 . 2005-08-11 02:15 -------- d-----w- c:\program files\Lavasoft
2009-11-15 20:40 . 2005-08-11 02:16 -------- d-----w- c:\documents and settings\Eric\Application Data\Lavasoft
2009-11-05 22:59 . 2009-10-10 15:31 -------- d-----w- c:\program files\Electronic Arts
2009-11-05 22:59 . 2009-10-10 15:52 3424 ----a-w- c:\windows\system32\ealregsnapshot1.reg
2009-11-05 22:57 . 2008-11-25 16:51 -------- d-----w- c:\program files\Common Files\Apple
2009-11-05 22:45 . 2006-07-14 02:58 -------- d-----w- c:\documents and settings\Eric\Application Data\Apple Computer
2009-10-10 16:01 . 2009-10-10 16:01 -------- d--h--r- c:\documents and settings\Eric\Application Data\SecuROM
2009-10-10 16:01 . 2009-10-10 16:01 107888 ----a-w- c:\windows\system32\CmdLineExt.dll
2009-10-09 03:47 . 2009-08-10 19:03 -------- d-----w- c:\program files\Verizon
2009-09-25 05:37 . 2004-08-11 22:00 667136 ------w- c:\windows\system32\wininet.dll
2009-09-25 05:37 . 2004-08-11 22:00 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-09-23 12:55 . 2009-11-05 23:13 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-09-11 14:18 . 2004-08-11 22:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-09 23:02 . 2007-02-12 22:05 721912 ----a-w- c:\documents and settings\Eric\gotomypc_428.exe
2009-09-04 21:03 . 2004-08-11 22:00 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-28 01:42 . 2007-09-30 16:50 26072 ----a-w- c:\documents and settings\Eric\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-26 08:00 . 2004-08-11 22:00 247326 ----a-w- c:\windows\system32\strmdll.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DLBXCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll" [2004-12-07 69632]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2009-03-10 1553920]
"VerizonServicepoint.exe"="c:\program files\Verizon\VSP\VerizonServicepoint.exe" [2009-03-12 2303216]

c:\documents and settings\Eric\Start Menu\Programs\Startup\
TrueAssistant.lnk - c:\program files\TrueSwitchVerizon\TrueWizard.exe [2009-7-9 1073152]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exeautocheck autochk *lsdelete

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AutoStart IR.lnk]
backup=c:\windows\pss\AutoStart IR.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Eric^Start Menu^Programs^Startup^..]
path=c:\documents and settings\Eric\Start Menu\Programs\Startup\..

[HKLM\~\startupfolder\C:^Documents and Settings^Eric^Start Menu^Programs^Startup^AutoStart IR.lnk]
backup=c:\windows\pss\AutoStart IR.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Eric^Start Menu^Programs^Startup^MEMonitor.lnk]
backup=c:\windows\pss\MEMonitor.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMPNetworkSvc"=3 (0x3)
"AVG Anti-Spyware Guard"=2 (0x2)
"iPod Service"=3 (0x3)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Verizon\\Verizon Media Manager\\Release\\Verizon Media Manager.exe"=
"c:\\WINDOWS\\Installer\\{543790C5-8366-480C-93F8-B3EC5457697A}\\NewShortcut7_06E5B0AB4A124A8AB46E03632C7E661D.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [11/5/2009 6:13 PM 64288]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [9/24/2009 6:17 AM 1179232]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\Common Files\PC Tools\sMonitor\StartManSvc.exe [11/10/2009 4:44 PM 583640]
R2 PD91Agent;PD91Agent;c:\program files\Raxco\PerfectDisk2008\PD91Agent.exe [9/22/2008 3:58 PM 693512]
R2 RadialpointSafeConnectAgent;Verizon Internet Security Suite SafeConnectAgent;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\bin\SanaAgent.exe [11/14/2008 5:28 PM 4937752]
R3 HCWBT8XX;Hauppauge WinTV 848/9 WDM Video Driver;c:\windows\system32\drivers\HCWBT8xx.sys [8/15/2005 6:22 PM 465988]
R3 PD91Engine;PD91Engine;c:\program files\Raxco\PerfectDisk2008\PD91Engine.exe [9/22/2008 3:58 PM 910600]
R3 Radialpoint Security Services;Verizon Internet Security Suite;c:\program files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe [4/22/2009 9:38 AM 170736]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectDriver.sys [11/14/2008 5:28 PM 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectFilter.sys [11/14/2008 5:28 PM 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectShim.sys [11/14/2008 5:28 PM 27376]
S3 PortlUSB;PortlUSB;c:\windows\system32\DRIVERS\SiriusUSB.sys --> c:\windows\system32\DRIVERS\SiriusUSB.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2009-11-19 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 23:13]

2009-11-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fiber&cd=7.0unattached&bm=ho_central
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} - hxxp://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37610.cab
FF - ProfilePath - c:\documents and settings\Eric\Application Data\Mozilla\Firefox\Profiles\rbtt01fr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - plugin: c:\program files\Verizon\VSP\nprpspa.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-19 16:18
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLBXCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-3161817154-1319307856-2664230117-1006\Software\SecuROM\License information*]
"datasecu"=hex:c0,07,da,12,6b,bb,67,c9,6f,2d,46,79,23,7f,48,db,12,51,ef,5f,08,
37,33,81,e6,e0,1f,fc,14,73,38,6b,23,c4,14,73,d7,87,c9,81,f5,9b,3b,4a,8b,e5,\
"rkeysecu"=hex:f8,0c,dc,35,00,90,bb,96,1e,a9,50,78,da,93,77,94
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2692)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Verizon\Verizon Internet Security Suite\Fws.exe
c:\windows\system32\CTsvcCDA.EXE
c:\program files\Common Files\Motive\McciCMService.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\system32\MsPMSPSv.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
c:\windows\system32\wscntfy.exe
c:\windows\PCHealth\HelpCtr\Binaries\HelpSvc.exe
.
**************************************************************************
.
Completion time: 2009-11-19 16:28 - machine was rebooted
ComboFix-quarantined-files.txt 2009-11-19 21:28
ComboFix2.txt 2009-11-18 22:54

Pre-Run: 112,849,240,064 bytes free
Post-Run: 112,818,466,816 bytes free

- - End Of File - - 7FA197D0131E4BE4DC8001D73FA10F30

Good. How's the system running now?

Hi Blade81, The system is running much much better/faster...I think the left-over lag I'm experiencing now might be the "Scanningprocess.exe" from the Verizon Security Suite. I've read some of the forums about this process hijacking alot of cpu usage. I guess if it becomes too much I'll dump the VSS and find something better.

Thank You so much for your help resolving the problems I had. Your time and knowledge are greatly appreciated.

Thanks again, Eric

You're welcome. Let's see some final steps


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:

• Click START then RUN
• Now copy-paste Combofix /uninstall in the runbox and click OK

Please download OTC and save it to desktop.

• Double-click OTC.exe.
• Click the CleanUp! button.
• Select Yes when the
  Begin cleanup Process?
  prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• hosts file:
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  1. Click the start button (at the lower left hand corner of your screen)
  2. Click run
  3. In the dialog box, type services.msc
  4. hit enter, then locate dns client
  5. Highlight it, then double-click it.
  6. On the dropdown box, change the setting from automatic to manual.
  7. Click ok

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact the staff member who was helping you with your issue.

Everyone else please begin a New Topic.

Thank you !