I have tried and failed many times. The installer deletes my previous version of Ad-Aware, as well. I keep receiving this error and cannot find the problem. I have Googled this problem and it seems I am not the only one. Although, every solution listed, has not worked.
I've tried the solutions listed here to no avail. http://www.lavasoftsupport.com/index.php?showtopic=23891
Please help as I have no idea what to do. I have tried literally everything and I know I cannot be the only one with this problem. Thanks.
I'm running Windows Vista and I am trying to install the free version of Ad-Aware. As mentioned I have tried every solution I could find. Please Lavasoft fix this glitch. Thanks.
Full Version: Error code 2343 with Ad-Aware 8.1 Free installation
If you updated Windows Installer, performed a customized installation without Ad-Watch, then manually installed the Ad-Watch driver afterwards - and it didn't work - perhaps you should try a clean install.
Installing on top of old versions doesn't work well since the uninstaller does a poor job. At this thread you'll find links to Windows Installer Cleanup Utility and Revo Uninstaller which will help you do a clean uninstall of all Lavasoft/Ad-Aware junk on your PC.
Then download a fresh copy of the installer from http://lavasoft.com/products/ad_aware_free.php and save it to your hard drive. When you install, it's best to stop all applications/processes to avoid any conflicts.
If a clean install doesn't work, there's a possibility you're infected with something which prevents Ad-Aware from properly installing. In that case, read the instructions in my signature:
1. post a log in the HijackThis forum. Copy/paste or link to this thread to describe the problem, and somebody there can help you with malware removal.
2. submit malware to Lavasoft for analysis - this will help in future definitions and software updates
Installing on top of old versions doesn't work well since the uninstaller does a poor job. At this thread you'll find links to Windows Installer Cleanup Utility and Revo Uninstaller which will help you do a clean uninstall of all Lavasoft/Ad-Aware junk on your PC.
Then download a fresh copy of the installer from http://lavasoft.com/products/ad_aware_free.php and save it to your hard drive. When you install, it's best to stop all applications/processes to avoid any conflicts.
If a clean install doesn't work, there's a possibility you're infected with something which prevents Ad-Aware from properly installing. In that case, read the instructions in my signature:
1. post a log in the HijackThis forum. Copy/paste or link to this thread to describe the problem, and somebody there can help you with malware removal.
2. submit malware to Lavasoft for analysis - this will help in future definitions and software updates
QUOTE(visitor @ Nov 3 2009, 06:20 PM) 
If you updated Windows Installer
Each Vista download says that it is not for my system. I guess I'm already updated?
performed a customized installation without Ad-Watch, then manually installed the Ad-Watch driver afterwards
I performed the customized installation without Ad-Watch but the installation did not finish so I did not install the driver afterwards
- and it didn't work - perhaps you should try a clean install.
Installing on top of old versions doesn't work well since the uninstaller does a poor job. At this thread you'll find links to Windows Installer Cleanup Utility and Revo Uninstaller which will help you do a clean uninstall of all Lavasoft/Ad-Aware junk on your PC.
The Windows uninstaller does not work I get this error-type message:
I instead turned to Revo and deleted what it found, retried the install, and it still did not work.
Then download a fresh copy of the installer from http://lavasoft.com/products/ad_aware_free.php and save it to your hard drive. When you install, it's best to stop all applications/processes to avoid any conflicts.
Didn't help at all.
If a clean install doesn't work, there's a possibility you're infected with something which prevents Ad-Aware from properly installing. In that case, read the instructions in my signature:
1. post a log in the HijackThis forum. Copy/paste or link to this thread to describe the problem, and somebody there can help you with malware removal.
2. submit malware to Lavasoft for analysis - this will help in future definitions and software updates
I followed the instructions but ERUNT is for XP, not Vista. Is there a similar program I can use?
Each Vista download says that it is not for my system. I guess I'm already updated?
performed a customized installation without Ad-Watch, then manually installed the Ad-Watch driver afterwards
I performed the customized installation without Ad-Watch but the installation did not finish so I did not install the driver afterwards
- and it didn't work - perhaps you should try a clean install.
Installing on top of old versions doesn't work well since the uninstaller does a poor job. At this thread you'll find links to Windows Installer Cleanup Utility and Revo Uninstaller which will help you do a clean uninstall of all Lavasoft/Ad-Aware junk on your PC.
The Windows uninstaller does not work I get this error-type message:
I instead turned to Revo and deleted what it found, retried the install, and it still did not work.
Then download a fresh copy of the installer from http://lavasoft.com/products/ad_aware_free.php and save it to your hard drive. When you install, it's best to stop all applications/processes to avoid any conflicts.
Didn't help at all.
If a clean install doesn't work, there's a possibility you're infected with something which prevents Ad-Aware from properly installing. In that case, read the instructions in my signature:
1. post a log in the HijackThis forum. Copy/paste or link to this thread to describe the problem, and somebody there can help you with malware removal.
2. submit malware to Lavasoft for analysis - this will help in future definitions and software updates
I followed the instructions but ERUNT is for XP, not Vista. Is there a similar program I can use?
And by the way... Thanks a bunch for trying to help!
"Permission Denied - MS VBScript runtime error"
http://www.winhelponline.com/articles/170/...dows-Vista.html
Apparently the solution is to turn off User Acct Control (UAC) before installing WICU, or run the installer as Administrator.
ERUNT - the same solution
http://www.larshederer.homepage.t-online.de/erunt/faq.htm
Question: Do ERUNT and NTREGOPT run on Windows Vista?
Answer: Yes. To make sure the programs are executed with proper administrative privileges, you should however turn off User Account Control in Vista’s system settings.
Edit: now that you've posted in HJT, I'll close this thread. If you need it reopened, PM any moderator.
http://www.winhelponline.com/articles/170/...dows-Vista.html
Apparently the solution is to turn off User Acct Control (UAC) before installing WICU, or run the installer as Administrator.
ERUNT - the same solution
http://www.larshederer.homepage.t-online.de/erunt/faq.htm
Question: Do ERUNT and NTREGOPT run on Windows Vista?
Answer: Yes. To make sure the programs are executed with proper administrative privileges, you should however turn off User Account Control in Vista’s system settings.
Edit: now that you've posted in HJT, I'll close this thread. If you need it reopened, PM any moderator.
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