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Lavasoft Support Forums > HELP! My computer is infected! What should I do? > Help with Stubborn Infections - HijackThis Logs go here
doreen17
Do you have instructions on how to remove this from computer?
Thank you,
Blade81
Hi,

You have to provide some info first. Let's see if you can create a few logs.

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop. Post them back to your topic.

  • Download GMER here by clicking download exe -button and then saving it your desktop:
    • Double-click .exe that you downloaded
    • Click rootkit-tab and then scan.
    • Don't check
      Show All
      box while scanning in progress!
    • When scanning is ready, click Copy.
    • This copies log to clipboard
    • Post log in your reply.
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