Hi, I was asked tp post this forum in here having first submitted it in the general forum here: http://www.lavasoftsupport.com/index.php?s...mp;#entry111366.

Have tried to run the sysrestore and reged as per the site directions here: http://www.lavasoftsupport.com/index.php?showtopic=13639. But cannot due to adminsitrator type errors.

TYVM for any assistance

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:

• Double-click .exe that you downloaded
• Click rootkit-tab and then scan.
• Don't check
  Show All
  box while scanning in progress!
• When scanning is ready, click Copy.
• This copies log to clipboard
• Post log in your reply.

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else please begin a New Topic.

Thank You !