Hi,
I'm trying to download and run adaware to recover an infected laptop (Toshiba 1.86G with 2.49 G RAM running XP SP3). but it will not unbundle. I have tried to follow the actions here: http://www.lavasoftsupport.com/index.php?showtopic=13639 [your sysrestore and registry requirements] but cannot do this; keep getting administrator errors.

OS will not progress beyond desktop unless switched to safe mode; in normal boot -config will not open - task manager has 100% CPU usage with 30-50 processes running - nothing obviously wrong no single process eating all bites but evne opening task manager takes 4-5 minutes. MBAM and HJT have been run and logs generated. Regitry editor and defrag run in safe mode; all unwanted programs removed - maybe some rubbish in registry still All other AV software will not run or exe properly. COMODO was on system when event occurred but will not update and run properly; ADAware;'zilla. Cannot run windows live scan either.

Any assistance gratefully received. Can follow instructions but please no TLA or FLAs; user not a techie

TYVM

Read the instructions in my signature:

1. submit malware to Lavasoft for analysis - this will help in future definitions and software updates

2. post a log in the HijackThis forum. Copy/paste or link to this thread to describe the problem, and somebody there can help you with malware removal.