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Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > AAW Anniversary Edition - Resolved/Inactive
bo.elam
Hi everybody
I need help from somebody that knows how to get rid of error I get in event log every time I uninstall Ad awareAE.
I have used Windows own and Revo, and they uninstall the program well but the error always remain and comes up
in the event log. I have been trying to get out of this program for the last 6 months and the error happens every time.
For the oldies at the forum I know this is a known issue but nowhere I can find a definite answer to this situation. I
always end up reinstalling this program so I don't get that error in the event log, but I just don't use AAW and I
don't want it in my computer. So right now the program is disabled and stopped and will be like that until I am able to
try something else . I know you know but just in case you forgotten what the error said here goes
"service control manager event id 26" "the following boot start or system start driver failed to load" and of course its
talking about AAW driver Lbd.
Please help
Bo
visitor
Try this:

http://www.lavasoftsupport.com/index.php?s...mp;#entry107911
bo.elam
QUOTE(visitor @ Oct 6 2009, 05:30 AM) *



Thanks for answering. I click on the link but I get message
that link is bad.
Bo

Sorry, the link that brought you to this page seems to be out of date or broken.
casey_boy
Hi,

visitor accidently posted a link to a private part of the forum to which regular member's do not have access, however I have copied the solution for you:

QUOTE(ColTom2)
Here is the solution:

I ran Autoruns for Windows http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and screened
it closely and found the culprit. It was listed under HKLM\System|CurrentControlSet\Services and I unticked "Lbd" Ad-aware Mini-Filter Driver. Rebooted and the problem was gone.

However, to be sure I deleted all aspects of the Lavasoft Lbd driver problem failing to load on System Startup I ran
Regedit> HKLM\System\CurrentControlSet\Services and deleted the "Lbd" entry.
Now it is entirely gone and no longer appears in Autoruns.


Casey
bo.elam
QUOTE(casey_boy @ Oct 6 2009, 09:29 AM) *
Hi,

visitor accidently posted a link to a private part of the forum to which regular member's do not have access, however I have copied the solution for you:
Casey


Thanks for your answer. So I guess I should uninstall and then go into regedit and delete the entry mentioned. Can
you please confirm.
Thanks
Bo
casey_boy
Yup, if you're sure you want to remove Ad-Aware then uninstall it and then delete the entry.

May I ask, is there any reason you're removing - a problem you need solving maybe?

Casey
bo.elam
QUOTE(casey_boy @ Oct 6 2009, 03:47 PM) *
Yup, if you're sure you want to remove Ad-Aware then uninstall it and then delete the entry.

May I ask, is there any reason you're removing - a problem you need solving maybe?

Casey

Thanks for asking Casey, I really don't have any problem, its just that Ad aware
has not found any malware on my computer in a long time. I had not used the
program since around march and this past weekend I remembered that I had it
and tried to uninstall, but of course I did get the error so I thought maybe in this
forum I could get some help. I did run a couple of scans on sunday just for record
and nothing came up, not even a cookie. My formula for staying clean for a year has
been using sandboxie(hardened)and then every once in a while doing a scan with
some supposedly powerful anti virus and anti malware and they never find nothing
either. Maybe you can read and learn about sandboxie and you ll be amaze of the
power that it has and you still can use Ad aware.
I just came from work and in a while I will let you know if i am able to handle this, if
not I will ask you for more help.
Thanks to you and visitor
Bo
bo.elam
QUOTE(casey_boy @ Oct 6 2009, 09:29 AM) *
Hi,

visitor accidently posted a link to a private part of the forum to which regular member's do not have access, however I have copied the solution for you:
Casey

Good morning to you on the other side of the world Casey/visitor. I did download Autoruns
for windows by Russinovich and unticked Lbd Ad aware mini filter driver and it worked. No
more errors. I have not done the second part(regedit) and if its not needed I would prefer
not to do it. What do you think, do I have to do that or its not necessary.
Greetings to you from Nicaragua and long live the Uk.
Bo
visitor
Sorry for the bad link Bo, I'm glad Casey's on the ball, LOL. It's great that ColTom's suggestion fixed the errors. It may not be necessary to delete the lbd registry entry, but I think it's safe to do so - just cleaning up a Lavasoft entry that was left behind from the uninstall. Just in case, you can always backup the registry beforehand.
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