upSet aDaWare cUstoMer
Sep 7 2009, 08:07 AM
Fellow users, help me!!!
I have been battling 66 malware infections while having an up to date ADAware library.. I have spent almost two days troubleshooting and Ad Aware never even saw one of these. SO desperate for a solution a friend told me to use Malwarebytes and its free version fixed my 66 malware objects in less than an hour.
Any ideas on what I may have done wrong with Ad Aware, or is it just junk.
casey_boy
Sep 7 2009, 10:54 AM
Can you remember what the malware was? Do you have a scan log from Malwarebytes?
Cheers,
Casey
upSet aDaWare cUstoMer
Sep 7 2009, 04:46 PM
QUOTE(casey_boy @ Sep 7 2009, 04:54 AM)

Can you remember what the malware was? Do you have a scan log from Malwarebytes?
Cheers,
Casey
TR/dldr.stration.gen
TR/Alvreon.cd.13
TR/dldr.fraudlo.sxm
TR/Rootkit.gen
TR/spy.15000.6
TR/Tiny.705
Etc
ETc
Here is the MAlwarebytes log..
casey_boy
Sep 8 2009, 11:06 AM
Thank you.
I will ask a Lavasoft employee to have a look at this for you.
Casey
LS CalamityJane
Sep 8 2009, 11:59 PM
It's possible you picked up a new variant we haven't received, but to determine if you did something wrong using Ad-Aware it would sure help to see the Ad-Aware scan log. Could you please see if you can locate it and attach the log to a reply here
For Windows XP and 2k, the location of the logs is here:
Ad-Aware 2007 users:
C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware 2007\logs\Ad-Aware<date information>.log
Ad-Aware 2008 users
C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware\logs\Ad-Aware<date information>.log
Ad-Aware AE users
XP - C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware\Logs\Scan_<date information>.log
Vista - C:\ProgramData\Lavasoft\Ad-Aware\Logs\Scan_<date information>.log
To upload the file, click on the Browse button within your post, navigate to the log file's location, select the file then click the green UPLOAD button.
Note: On Vista systems the path location is: C:\ProgramData\Lavasoft\Ad-Aware\Logs
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