My son's PC is overloaded - CPU Usage is at 80/98% and the only application running is AdAware - I want to unload AdAware but it 'stalls' every time asking me if I have authority. I'm logged in as the Administrator, using Control Panel. I've just uninstalled a virus checker I've never heard of before and plan to install somethng else I'm familiar with and i want to remove AdAware first to make sure there are no conflicts.

This may well be an old version of AdAware - I assume it must have come with the PC which is an HP with Windows XP, Media Centre version, service pack 3

Error 1921 - Service could not be stopped - verify you have sufficient privileges to uninstall

If I close down the exe file via Task Manager, it disappears for a moment but then appears again.

i think the problem is that it can't shut down the program in order to uninstall.

If i try to uninstall via Start - all programs - lavasoft, i get the same result.

Hi,

Please read this topic: http://www.lavasoftsupport.com/index.php?showtopic=26918

Casey

P.S. I moved your topic to the appropriate forum.

Thank you

I found the service from the Run menu as advised, went into the Recovery tab and discovered Ad-Aware was set up to restart automatically however many times one attempted to shut it down. I changed these settings, went into Task manager to close it and then uninstalled from the Start Menu.

Problem fixed.

Thanks!

No problems

I shall close this topic now, if you need it reopening then PM myself or any moderator.

Casey