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Lavasoft Support Forums > Lavasoft Product Families > Ad-Aware AE (Anniversary Edition)
julie778
I bought your anniversary edition but can't get it loaded. When I go to support center, I continue to get error message. Registration code ******************
casey_boy
Hi,

What error message did you recieve when you tried to log into the support center?

Casey
julie778
QUOTE(casey_boy @ Aug 24 2009, 07:27 PM) *
Hi,

What error message did you recieve when you tried to log into the support center?

Casey


The message that I am getting "No Customer Data on file" - that the support center is for paying customer's only. But my credit card has already been charged, so I should be able to use it

J
casey_boy
How did you buy Ad-Aware?

Did you register your details with Lavasoft at the time and create a user account?

Casey
julie778
QUOTE(casey_boy @ Aug 27 2009, 09:21 AM) *
How did you buy Ad-Aware?

Did you register your details with Lavasoft at the time and create a user account?

Casey


Bought it on this web site, Thought I registered at the time of purchase. Is there a way to tell or to re-register?
casey_boy
Yeah, try using this form (I know it says for store copies only but ignore that) http://lavasoft.com/support/supportcenter/...egistration.php

Casey
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