They have the Adaware free version with the option to upgrade to Adaware Plus if you sign up for one of the offers. Well i did so at Stamps.com ,but no registratiom # was given. Trying to email customer service is im[osible, i have a better chance on flying to the moon. Anybody have an idea?
Full Version: free offer no good
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Resolved/Inactive General Support Issues
Hi,
Unfortunately, Lavasoft can't help you with this. You'll need to contact TrialPay's support staff; there website is: https://www.trialpay.com/support/contactus/
I'd get out your space rocket
lol if you don't get anywhere let me know and I'll see if someone from Lavasoft can help point you in the right direction or get in contact with Trialpay on your behalf.
Casey
Unfortunately, Lavasoft can't help you with this. You'll need to contact TrialPay's support staff; there website is: https://www.trialpay.com/support/contactus/
I'd get out your space rocket
lol if you don't get anywhere let me know and I'll see if someone from Lavasoft can help point you in the right direction or get in contact with Trialpay on your behalf.Casey
QUOTE(robofill @ Aug 14 2009, 10:52 AM) 
They have the Adaware free version with the option to upgrade to Adaware Plus if you sign up for one of the offers. Well i did so at Stamps.com ,but no registratiom # was given. Trying to email customer service is im[osible, i have a better chance on flying to the moon. Anybody have an idea?
"I have the same problem. I signed up for netflix and for the free Adaware Plus upgrade and "NO REGISTRATION #" was sent to me either. Is this a scam?????
QUOTE(Baha @ Aug 16 2009, 06:29 PM)
"NO REGISTRATION #" was sent to me either. Is this a scam?????
Cool username, I have a friend who's Bahá'í. First off, make sure the email didn't go to your Bulk Mail folder. Otherwise, follow Casey's advice and contact TrialPay - it's not a scam, they're a Lavasoft partner for the free upgrade.
Note: http://lavasoft.com/single/trialpay.php
QUOTE
This TrialPay offer is currently only available for customers in the following countries:
Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom & the United States.
Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom & the United States.
Well ,getting a hold of Trialplay is a lot harder than i thought, left 5 messeges ever since, and its like talking to a wall. Kinda disapointing. Lavasoft Techs, can you help?
I've posted to Lavasoft to see if there is anything they can do and what proceedure you guys should follow. We'll keep you updated 
QUOTE(LS Calamity Jane)
Depending on what stage is failing, have them review FAQ steps about trial pay orders here:
http://www.trialpay.com/support/faqs/your-trialpay-order/
(Solutions to problems)
The trial pay contact page is here:
https://www.trialpay.com/support/
They won't be in our support center database until the offer is completed, so not really useful to contact our support team about trial pay orders since it needs to be resolved there.
Just as in those customers of ours who use an invalid email address (fearing spam) and then wonder why they get no response, make sure first they are using a valid email and (2) check to make sure it is not in spam or bulk folder due to overaggressive spam filters. (That is covered in the trial pay FAQ above)
http://www.trialpay.com/support/faqs/your-trialpay-order/
(Solutions to problems)
The trial pay contact page is here:
https://www.trialpay.com/support/
They won't be in our support center database until the offer is completed, so not really useful to contact our support team about trial pay orders since it needs to be resolved there.
Just as in those customers of ours who use an invalid email address (fearing spam) and then wonder why they get no response, make sure first they are using a valid email and (2) check to make sure it is not in spam or bulk folder due to overaggressive spam filters. (That is covered in the trial pay FAQ above)
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