Help - Search - Members - Calendar
Full Version: CANNOT Get It uninstalled or a new one loaded
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > AAW Anniversary Edition - Resolved/Inactive
sj022698
I am getting the error "Unable to uninstall old version of Ad-Awar. Please uninstall it yourself using Control Panel Add-Remove Programs before attempting to install this product"

I have obviously done that and have gone into the registry and deleted everything Lavasoft related. However, I am getting about 3 sections all labeled the same that it won't even let me delete/modify in the registry?

I have used all virus scans and come back clean including the one recommended by Lavasoft here on the forum. ESET http://www.eset.eu/eset-online-scanner

The files are labeled as:

LEGACY_LAVASOFT_AD-AWARE_SERVICE

They have a drop down + with 0000 and 2 additional files that can't be deleted either "DeviceDesc" and "Service"

Any suggestions?

Running XP
visitor
Wow, today's "uninstall problem day." I just posted this in 2 other threads:

The add/remove uninstaller appears to be sloppy leaving bits behind. I just posted this in another thread:

http://www.lavasoftsupport.com/index.php?s...mp;#entry107038
sj022698
That doesn't really apply because it speaks of deleting all your fragments including your registry files. I am unable to remove those select registry files.
visitor
Did you try Revo Uninstaller?
sj022698
Yes
visitor
And you followed casey_boy's instructions for the mia.lib file?
sj022698
I didn't see anything from casey_boy???

casey_boy
you needed to follow the link visitor gave you then follow the other link in there, but to help:

http://www.lavasoftsupport.com/index.php?s...mp;#entry106478

Basically what you're experiencing is a known problem. Unfortunately, it's a bit difficult to fix since it's not actually a Lavasoft problem rather its a problem which affects Lavasoft.

Casey
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2010 Invision Power Services, Inc.