Dear readers,
Yesterday morning I updated this WinXp laptop with the latest security hot fixes from Microsoft. After the reboot I could not open IE anymore, gave me following error "The instruction at "0x370036b4" referenced memory at "0x00000428". The memory could not be read". Did a search on the Internet and found several threads that this error could well be caused by a virus/malware etc.
Installed Ad-Aware AE, updated detection files, and run a scan.
Logfile created: 13-6-2009 19:16:53
Lavasoft Ad-Aware version: 8.0.5
Extended engine version: 8.1
User performing scan: nl0255
*********************** Definitions database information ***********************
Lavasoft definition file: 148.51
Extended engine definition file: 8.1
******************************** Scan results: *********************************
Scan profile name: Vol. scan (ID: full)
Objects scanned: 112887
Objects detected: 6
Type Detected
==========================
Processes.......: 0
Registry entries: 0
Hostfile entries: 0
Files...........: 1
Folders.........: 0
LSPs............: 0
Cookies.........: 5
Browser hijacks.: 0
MRU objects.....: 0
Removed items:
Description: *doubleclick* Family Name: Cookies Clean status: Success Item ID: 408875 Family ID: 0
Description: *estat* Family Name: Cookies Clean status: Success Item ID: 408873 Family ID: 0
Description: *tradedoubler* Family Name: Cookies Clean status: Success Item ID: 408964 Family ID: 0
Description: *ad.yieldmanager* Family Name: Cookies Clean status: Success Item ID: 409172 Family ID: 0
Description: *atdmt* Family Name: Cookies Clean status: Success Item ID: 408910 Family ID: 0
Description: D:\System Volume Information\_restore{3ED89896-2C5A-4C1D-9EA5-58A8786366CD}\RP416\A0078992.exe Family Name: Win32.Trojan.NSAnti Clean status: Success Item ID: 392948 Family ID: 3349
Confirmed Ad-Aware to remove the Cookies and the infected file. Rebooted the laptop and run a scan again. Ad-Aware reported the same file being infected with the Win32.Trojan.NS.
Disabled system restore on all drives (C:\ and D:\), rebooted to XP Safe Mode, and again run an Ad-Aware scan, action remove file. Rebooted to normal mode and again run a scan, this time Ad-Aware did not report an infected file.
Above sound good, but IE has the same problem. As soon as I doubleclick IE, I'm getting "The instruction at "0x370036b4" referenced memory at "0x00000428". The memory could not be read" and then hangs.
Below is a HijackThis report.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:26:14, on 14-6-2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
D:\Program Files\CheckPoint\SecuRemote\bin\SR_Watchdog.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\cisvc.exe
D:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\system32\vmnat.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
c:\program files\lenovo\system update\suservice.exe
D:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\tp4serv.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
D:\Program Files\VMware\VMware Workstation\vmware-tray.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EZEJTRAY.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
D:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.11.0.111:3128
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [LPMailChecker] C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [vmware-tray] "D:\Program Files\VMware\VMware Workstation\vmware-tray.exe"
O4 - HKLM\..\Run: [EZEJTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\EZEJTRAY.EXE
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - d:\Program Files\pp\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - d:\Program Files\pp\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: d:\program files\vmware\vmware workstation\vsocklib.dll
O10 - Unknown file in Winsock LSP: d:\program files\vmware\vmware workstation\vsocklib.dll
O16 - DPF: iLO 2 Remote Console Applet - https://10.2.162.85/dvc.cab
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - http://www-307.ibm.com/pc/support/acpir.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase1140.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1196428789046
O16 - DPF: {7E0FDFBB-87D4-43A1-9AD4-41F0EA8AFF7B} (Net6Launcher Class) - https://ics.ne.xxxx.com/net6helper.cab
O16 - DPF: {B94C2238-346E-4C5E-9B36-8CC627F35574} (VMware Remote Console Plug-in 2.5.0.00000) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = zal.coxxxrex.nl
O17 - HKLM\Software\..\Telephony: DomainName = zal.coxxxrex.nl
O17 - HKLM\System\CCS\Services\Tcpip\..\{3F973FBB-64B9-43EA-9E19-82C9DA1C7EB5}: Domain = corp.xxxx.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = zal.coxxxrex.nl
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = zal.coxxxrex.nl
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Atheros Configuration Service (acs) - Atheros - C:\WINDOWS\system32\acs.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Mobiel Apple apparaat (Apple Mobile Device) - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\system32\bmwebcfg.exe
O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrlAPI - Unknown owner - D:\Program Files\cygwin\bin\cygrunsrv.exe (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - D:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Power Manager DBC Service - Unknown owner - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Check Point VPN-1 Securemote service (SR_Service) - Check Point Software Technologies - D:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point VPN-1 Securemote watchdog (SR_Watchdog) - Check Point Software Technologies - D:\Program Files\CheckPoint\SecuRemote\bin\SR_Watchdog.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - D:\Program Files\VMware\VMware Workstation\vmware-ufad.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - D:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
--
End of file - 15650 bytes
Do I still have a virus on this system? If you need more info, please let me know.
Kind regards,
RoJaGo