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doac00
Folks,

Can you please help with this matter. I note others also have this infection as well.

It seems my internet facing PC has been infected with this nasty malware bug. Ad-aware thankfully notices it but has difficulty in removing it, even after the requested re-boot.

I suspect it's the process element that is running in the background that is being the issue, and it can regenerate itself extremely quickly after being so-called destroyed.

I have Windows XP SP2 on this machine.

Any help will be appreciated, and I have the Trend Hijack application ready to hand as well, although I must admit to not understanding all the infomation it dishes out.

I'm presently not using that machine until the issue is resolved, and I hope not to need to go through the pain of a clean install again.
visitor
I'll move this to the HijackThis forum.

IMPORTANT: Before You Post Read This!
LS CalamityJane
@doac00

Go ahead and post your HijackThis log to get started please. I'll be glad to help with this issue.
doac00
Thanks - I'll do that once I get home - it's the home PC that is affected, expect a reply before 7pm this evening. As the IE is not working correctly, as this virus/malware attempts to send me to lovely places to purchase goodies to kill the infection, I'll cut and paste the log into a notepad txt file, pop it onto a pen drive and use my work laptop to send it in.
doac00
I have been running a similar chat on the malwarebytes forum and followed instructions to run rootrepeal and wipe out the sys file that is the root cause of the rootkit - I was then also able to run the application and remove the 7 ojbects it found. I now have Ad aware doing a final full scan.

I have a HJack report after the removal and I shall post that in the relevant section tomorrow as I'm for some reason not able to attach my pen drive to this laptop while not connected to the network. So i'll re-post it tommorrow so some experts can check it to make sure the PC is "clean" now.

Thanks for the help so far!
LS CalamityJane
Since you already are getting help elsewhere, please follow through there. Our volunteer experts work numerous forums and it is duplicate efforts to post the same problem in two forums. If you do not get this resolved in the other forum, feel free to post a new topic here.

But for now, I'm closing this thread instead of using wasted duplicate efforts, please keep the discussion in one forum only.

Thanks for your understanding! smile.gif
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