Hi ,

In the past months, I have noticed that trying to update online always indicates that I have the latest
definition files installed which is incorrect. This issue has come up in the past and for a while
the online updating worked great. Now, I am back to downloading the def files myself
from: http://updates.ls-servers.com/public/defs.ref

Are the webupdate servers not being updated before the update placed on your web site at:
http://www.lavasoftusa.com/support/download/ ?

Is there something else in the ref file itself that is not being updated that keeps webupdate
from determining the currency of the definition file?

It would be interesting if someone could shed some light as to how WebUpdate does its checking.

Since I have a license for SE Plus, I would expect for the online updating service to work correctly
and be up to date, or am I being unrealistic? :-).

Ad-Aware Se Plus Build 1.06R1
Previous Webupdate log loading old defs:

Definitions File Loaded:
Reference Number : SE1R104 18.04.2006
Internal build : 122
File location : C:\Toolbx\Ad-Aware_SE_Plus\defs.ref
File size : 618569 Bytes
Total size : 2031245 Bytes
Signature data size : 1993956 Bytes
Reference data size : 36777 Bytes
Signatures total : 56112
CSI Fingerprints total : 2346
CSI data size : 75346 Bytes
Target categories : 15
Target families : 877

27.04.06 12:35:25 Performing WebUpdate...

Installing Update...
Definitions File Loaded:
Reference Number : SE1R104 21.04.2006
Internal build : 123
File location : C:\Toolbx\Ad-Aware_SE_Plus\defs.ref
File size : 618561 Bytes
Total size : 2031217 Bytes
Signature data size : 1993928 Bytes
Reference data size : 36777 Bytes
Signatures total : 56111
CSI Fingerprints total : 2346
CSI data size : 75346 Bytes
Target categories : 15
Target families : 877


27.04.06 12:35:28 Success
Update successfully downloaded and installed.

****End-of-Log**********

Current definition file which I had to do manually:
Reference Number : SE1R105 26.04.2006
Internal build : 125
File location : C:\Toolbx\Ad-Aware_SE_Plus\defs.ref
File size : 623812 Bytes
Total size : 2049042 Bytes
Signature data size : 2011689 Bytes
Reference data size : 36841 Bytes
Signatures total : 56569
CSI Fingerprints total : 2406
CSI data size : 78138 Bytes
Target categories : 15
Target families : 880


Thanks, Al

Hello.. there may be a very short delay (about 30 seconds) when the file on www.lavasoft.de is older than the one on the update servers, but the web update should be working and you should be receiving the latest file. If you are not, then you should delete the definition file from Ad-Aware program directory, load Ad-Aware and then do a webupdate...

Thanks

If you look closely at my log. you will see the 18.04 defs were being updated with 21.04 definitions on the 27th of April. Sounds like more that 30 seconds to me. If I deleted the defs completely, which I did previously, I still got the old definition file from the server. This indicates to me that not all servers are being updated.. Manually deleting definitions to get the latest ones should not be a requirement for webupdate. The question here should be why does the server sometimes not recognize when there is a difference between the definition files. Deleting the local file forces the update, but that is just a work-around and does not address the problem.

Ciao, Al

From reading this I'm wondering if there has been any confusion because SE1R104 18.04.2006 was re-released as SE1R104 21.04.2006???

If not just ignor me, however it appears you have got confused due to this...

Thanks Chris Fry
www.lavasoft.de

Now you've gone and confused me. What is the difference between SE1R104 21.04.2006 and SE1R105 26.04.2006 ?

5 Days right?

A while ago, I couldn't get 26.04 via webupdate even If I deleted the defs (the server sent me 21.04). I had to download from the webpage and copy the .ref file to the correct directory for it to take. I don't really care if 18 was re-released as 21. Simply put, webupdate does not send me the latest update available. Is there no mechanism in place to assure that all of your servers have the current defs ?

Doing the updates manually is for the birds...

Thanks, Al

Our servers are checked, and i have just checked manually and everything is correct...

Usually when users are having issues with webupdate its a case of it not being able to connect to the server at all...

It is the practice of some ISP's to cache frequently requested web pages on their systems to minimise traffic (bandwidth). Thus a new definition file can be issued by Lavasoft but your attempt to obtain it is intercepted by your ISP and sent to their locally cached copy. If they have not re-synchronised with the Lavasoft page you will be directed to the "previous" copy which will cause webupdate to report that there are no new files available.

In such cases this will be a temporary delay in getting the new definition file as the ISP will eventually refresh the cache.

Maybe calling your ISP to see if the above applies to them?

Hopefully we can work this out, and when the next definition file is released we can check that its worked for you...

Chris

OK, your reasoning about an ISP caching files is hard for me to prove one way or the other.
It is hard for me to believe that they would be caching 21.04 for that long (5days). Also, it would be
a bad idea to cache files like this. If this were general practice, I wouldn't get AVir updates in
a timely fashion either which is not the case.

Hopefully, if connectivity is a problem, webupdate will tell me so and not just say 'no updates found'

Out of curiosity. I deleted my definitions again after your last post about the servers being up to
date and lo an behold webupdate sent me 26.04. So either someone updated this paticular server
or my ISP decided to refresh the cache after I complained here .

Anyway, this has been drawn out long enough. I'll be back if webupdate goes awry on me again.
Watch this space

Thanks Al

I can only imagine that this IS some sort of caching problem, as this has not been reported by any great volume of other users recently

moving this to resolved.

Thanks