In addition to the IE hijacker I'm unable to access my Verizon Internet Security Suite, it gives a
strange message " The program was not able to load [CLSID_DOMDocument60] correctly. Please restart the computer.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:42:52 PM, on 6/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080130
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080130
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://partnerpage.google.com/smallbiz.del...amp;ibd=1080130
O1 - Hosts: ::1 localhost
O1 - Hosts: 209.44.111.57 security.microsoft.com
O1 - Hosts: 209.44.111.57 inetavirus.com
O1 - Hosts: 209.44.111.57 www.inetavirus.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O2 - BHO: BHO - {BAD4551D-9B24-42cb-9BCD-818CA2DA7B63} - C:\WINDOWS\system32\iehelper.dll
O2 - BHO: (no name) - {C2A1C5CB-C0EF-4689-9436-F62CCA1C5383} - (no file)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: (no name) - {D5FC675F-6E5F-45CA-9992-78ED70CFC368} - C:\WINDOWS\system32\catsr.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {DFCC6373-23F6-4196-A69B-30B8D3BD6363} - C:\WINDOWS\system32\browsel.dll (file missing)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [DellAutomatedPCTuneUp] "C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup" (User 'Default user')
O4 - Global Startup: Dell Network Assistant.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: vzTCPConfig - https://essentialsandextras.verizon.com/wha...vzTCPConfig.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommo...20Installer.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: __c003051C - C:\WINDOWS\system32\__c003051C.dat (file missing)
O20 - Winlogon Notify: __c00308 - C:\WINDOWS\system32\__c00308.dat (file missing)
O20 - Winlogon Notify: __c0033C3A - C:\WINDOWS\system32\__c0033C3A.dat
O20 - Winlogon Notify: __c003AE45 - C:\WINDOWS\system32\__c003AE45.dat (file missing)
O20 - Winlogon Notify: __c004B631 - C:\WINDOWS\system32\__c004B631.dat (file missing)
O20 - Winlogon Notify: __c004E919 - C:\WINDOWS\system32\__c004E919.dat (file missing)
O20 - Winlogon Notify: __c0076D90 - C:\WINDOWS\system32\__c0076D90.dat (file missing)
O20 - Winlogon Notify: __c0093302 - C:\WINDOWS\system32\__c0093302.dat (file missing)
O20 - Winlogon Notify: __c00A4140 - C:\WINDOWS\system32\__c00A4140.dat (file missing)
O20 - Winlogon Notify: __c00A6D82 - C:\WINDOWS\system32\__c00A6D82.dat (file missing)
O20 - Winlogon Notify: __c00A7832 - C:\WINDOWS\system32\__c00A7832.dat (file missing)
O20 - Winlogon Notify: __c00B5FE4 - C:\WINDOWS\system32\__c00B5FE4.dat (file missing)
O20 - Winlogon Notify: __c00BB6B2 - C:\WINDOWS\system32\__c00BB6B2.dat (file missing)
O20 - Winlogon Notify: __c00BBD90 - C:\WINDOWS\system32\__c00BBD90.dat (file missing)
O20 - Winlogon Notify: __c00BDC05 - C:\WINDOWS\system32\__c00BDC05.dat (file missing)
O20 - Winlogon Notify: __c00C046 - C:\WINDOWS\system32\__c00C046.dat (file missing)
O20 - Winlogon Notify: __c00D22F7 - C:\WINDOWS\system32\__c00D22F7.dat (file missing)
O22 - SharedTaskScheduler: IPC Configuration Utility - IPC Configuration Utility - (no file)
O22 - SharedTaskScheduler: Windows Installer Class - {020487CC-FC04-4B1E-863F-D9801796230B} - (no file)
O23 - Service: DellAMBrokerService - Unknown owner - C:\Program Files\DellAutomatedPCTuneUp\brkrsvc.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
O23 - Service: Verizon Internet Security Suite SafeConnectAgent (RadialpointSafeConnectAgent) - Sana Security - C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
O23 - Service: Radialpoint Firewall Service (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe

--
End of file - 9092 bytes

hi

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you don't know how to disable them then just continue on.
  
  
• Double click on ComboFix.exe & follow the prompts.
  
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.





Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.

Not sure if Combo Fix ran correctly, got an error message saying combofix could not be renamed combofix [1]. Also it said I had a program called VirusRanger 3.2 running, never heard of it.

Joe


32788R22FWJFW\PEV.exe uzip "32788R22FWJFW\License\pv_5_2_2.zip" "32788R22FWJFW\License" && MOVE /Y "32788R22FWJFW\License\pv.exe" 32788R22FWJFW\

32788R22FWJFW\pv.exe -kf n.com
Killing 'n.com'
"C:\32788R22FWJFW\n.com" cmdwait 2500 exec hide "~$folder.system$\cmd.execf" /c 32788R22FWJFW\prep.cmd (216)

MOVE /Y 32788R22FWJFW\pv.exe 32788R22FWJFW\pv.cfexe

32788R22FWJFW\pv.cfexe -kf n.com
Killing 'n.com'
pv: No matching processes found

PUSHD "C:\32788R22FWJFW"

IF NOT EXIST pev.cfexe COPY /Y pev.exe pev.cfexe
1 file(s) copied.

IF NOT EXIST Nircmd.com COPY /Y n.com Nircmd.com
1 file(s) copied.

SET "Comspec=C:\WINDOWS\system32\cmd.execf"

IF NOT EXIST C:\WINDOWS\system32\cmd.exe GOTO Not_NT

IF EXIST OsVer EXIT

VER 1>OsVer

GREP.cfexe -F "5.2." OsVer

IF 1 == 0 GOTO Not_NT

GREP.cfexe -F "5.1.2" OsVer
Microsoft Windows XP [Version 5.1.2600]

IF 0 == 0 GOTO NT

GREP.cfexe -isq "ProductType.*WinNT" WinNT00 || GOTO Not_NT

SED.CFEXE "/^PATH=/I!d; s///; s/\x22//g" Oripath 1>OriPath00

PEV.EXE -rtf -s+901 .\OriPath00 && (
SED.CFEXE -r "s/\x22//g; s/(.{900}).*/\1/; s/;[^;]*$//" OriPath00 1>OriPath01
FOR /F "TOKENS=*" %G IN (OriPath01) DO @SET "PATH=C:\32788R22FWJFW;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;%G"
)

IF NOT EXIST OriPath01 FOR /F "TOKENS=*" %G IN (OriPath00) DO SET "PATH=C:\32788R22FWJFW;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;%G"

SET "PATH=C:\32788R22FWJFW;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Intel\DMIX;C:\Program Files\Common Files\Roxio Shared\DLLShared\"
Killing 'runonce.exe'
Killing 'grpconv.exe'
Killing 'procmon.exe'
pv: No matching processes found

PEV -rtf --c:##5# .\* and { License.exe or 32788R22FWJFW.exe or OsVer.exe or WinNT.exe or N_.exe } 1>temp00 && (
PV -o%f * 1>temp01
PEV -tf -t!o --files:temp01 --c:##5#b#f# 1>temp02
FINDSTR -BIG:temp00 temp02 1>temp03
SED "/.* /!d; s///" temp03 1>temp04
SED ":a; $!N; s/\n/\x22 \x22/; ta; s/.*/\x22&\x22/" temp04 1>temp05
FOR /F "TOKENS=*" %G IN (temp05) DO @NIRCMD KILLPROCESS %G
)

CALL :MDCheck
Could Not Find C:\32788R22FWJFW\md5sum00.pif

PEV -rtf -md534188F07E12D4727690085A985E7ED4F .\md5sum.pif || CALL :MDFaiL ChkSum_Fail
.\md5sum.pif

PEV -tf --files:files.pif --c:##5#b#f# 1>mdCheck00.dat

GREP -vs "^!MD5:" mdCheck00.dat | GREP -Fvf md5sum.pif 1>mdCheck01.dat && CALL :MDFaiL

GOTO :EOF

=============================================

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Joe\Application Data
CFLDR=32788R22FWJFW
Chksum=34188F07E12D4727690085A985E7ED4F
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=D8LRWKF1
ComSpec=C:\WINDOWS\system32\cmd.execf
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Joe
KMD=CF14927.exe
LOGONSERVER=\\D8LRWKF1
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\32788R22FWJFW;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Intel\DMIX;C:\Program Files\Common Files\Roxio Shared\DLLShared\
PATHEXT=.CFEXE;.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 13, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f0d
ProgramFiles=C:\Program Files
PROMPT=$
Qrntn=C:\Qoobox\Quarantine
RKEY_=hklm\software\microsoft\windows nt\currentversion\windows
SAFEBOOT_OPTION=NETWORK
SESSIONNAME=Console
sfxcmd="C:\Documents and Settings\Joe\Local Settings\Temporary Internet Files\Content.IE5\3IY15NUU\ComboFix[1].exe"
sfxname=C:\Documents and Settings\Joe\Local Settings\Temporary Internet Files\Content.IE5\3IY15NUU\ComboFix[1].exe
SYSTEM=C:\WINDOWS\system32
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Joe\LOCALS~1\Temp
TMP=C:\DOCUME~1\Joe\LOCALS~1\Temp
USERDOMAIN=D8LRWKF1
USERNAME=Joe
USERPROFILE=C:\Documents and Settings\Joe
windir=C:\WINDOWS

=============================================


IF NOT DEFINED sfxname GOTO END

GREP -F \ temp01 && CALL :Aux

ATTRIB.EXE +R "C:\Documents and Settings\Joe\Local Settings\Temporary Internet Files\Content.IE5\3IY15NUU\ComboFix[1].exe"

GREP -Fi "C:\WINDOWS\system32\userinit.exe" Userinit00 || (SWREG ADD "hklm\software\microsoft\windows nt\currentversion\winlogon" /v Userinit /d "C:\WINDOWS\system32\userinit.exe," )
Userinit REG_SZ C:\WINDOWS\system32\userinit.exe,

CALL LANG.bat
Active code page: 1252
0409

SET SfxCmd | SED -r "/SfxCmd=/I!d; s///; s/^(\x22[^\x22]*\x22|[^\x22][^ ]*) +//; s/^([^\x22][^ ]*)/@SET SfxCmd=\x22\1\x22/; s/^(\x22.*)/@SET SfxCmd=\1/" 1>sfx.cmd

CALL sfx.cmd

CALL AV.cmd

SET /a AVCount+=1

CSCRIPT.exe //NOLOGO //E:VBSCRIPT //B //T:08 av.vbs

GREP -Fiv "{D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}" resident.txt | GREP -E "^(AV|SP): .*enabled\* \(" 1>AVChk && (
SED -r "/\{D68DDC3A-831F-4FAE-9E44-DA132C1ACF46\}/Id; s/^AV:/antivirus: /; s/^SP:/antispyware: /; s/ \*(On-access scanning |)enabled\*.*//" AVChk | SED ":a; $!N;s/\n/~n/;ta" 1>AVChkB
NIRCMD LOOP 2 80 BEEP 3000 200
IF 1 LEQ 1 FOR /F "TOKENS=*" %G IN (AVChkB) DO @NIRCMD INFOBOX "ComboFix has detected the following real time scanner(s) to be active:~n~n%G~n~nAntivirus and intrusion prevention programs are known to interfere~nwith ComboFix's running. This may lead to unpredictable results or~npossible machine damage.~n~nPlease disable these scanners before clicking 'OK'." "Warning !!" "" && GOTO Av-check
IF 1 GTR 1 FOR /F "TOKENS=*" %G IN (AVChkB) DO @NIRCMD INFOBOX "%G~n~nThe above real time scanner(s) are still active but ComboFix shall~ncontinue to run. Kindly note that this is at your own risk" "Warning !!" ""
)

SET /a AVCount+=1

CSCRIPT.exe //NOLOGO //E:VBSCRIPT //B //T:08 av.vbs

GREP -Fiv "{D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}" resident.txt | GREP -E "^(AV|SP): .*enabled\* \(" 1>AVChk && (
SED -r "/\{D68DDC3A-831F-4FAE-9E44-DA132C1ACF46\}/Id; s/^AV:/antivirus: /; s/^SP:/antispyware: /; s/ \*(On-access scanning |)enabled\*.*//" AVChk | SED ":a; $!N;s/\n/~n/;ta" 1>AVChkB
NIRCMD LOOP 2 80 BEEP 3000 200
IF 2 LEQ 1 FOR /F "TOKENS=*" %G IN (AVChkB) DO @NIRCMD INFOBOX "ComboFix has detected the following real time scanner(s) to be active:~n~n%G~n~nAntivirus and intrusion prevention programs are known to interfere~nwith ComboFix's running. This may lead to unpredictable results or~npossible machine damage.~n~nPlease disable these scanners before clicking 'OK'." "Warning !!" "" && GOTO Av-check
IF 2 GTR 1 FOR /F "TOKENS=*" %G IN (AVChkB) DO @NIRCMD INFOBOX "%G~n~nThe above real time scanner(s) are still active but ComboFix shall~ncontinue to run. Kindly note that this is at your own risk" "Warning !!" ""
)

DEL /A/F/Q AVChk?

SET AVCount=

IF EXIST OsVer00 CALL :Vista

GREP -Fx "REGEDIT4" Fin.dat || (
ECHO.1>"C:\DOCUME~1\Joe\LOCALS~1\Temp\tdsstdss"
PEV -rtf "C:\DOCUME~1\Joe\LOCALS~1\Temp\tdsstdss" || (
ECHO.1>wtf_tdssserv
CALL c.bat
GOTO END
)

GOTO AbortD
)
REGEDIT4

IF /I "C:\32788R22FWJFW" NEQ "C:\32788R22FWJFW" GOTO Abort

IF EXIST "C:\DOCUME~1\Joe\LOCALS~1\Temp\32788R22FWJFW32788R22FWJFW.log" DEL /A/F "C:\DOCUME~1\Joe\LOCALS~1\Temp\32788R22FWJFW32788R22FWJFW.log"

COPY /Y /B "C:\WINDOWS\system32\cmd.execf" "C:\WINDOWS\system32\CF14927.exe"
1 file(s) copied.

SET "COMSPEC=C:\WINDOWS\system32\CF14927.exe"

FOR /F "TOKENS=*" %G IN ("C:\Documents and Settings\Joe\Local Settings\Temporary Internet Files\Content.IE5\3IY15NUU\ComboFix[1].exe") DO (
SET "FileName=%~NG"
SET "FilePath=%~DPG"
)

(
SET "FileName=ComboFix[1]"
SET "FilePath=C:\Documents and Settings\Joe\Local Settings\Temporary Internet Files\Content.IE5\3IY15NUU\"
)

SET FileName 1>FileName

GREP -ix "FileName=[-[:alnum:]@.]*" FileName || GOTO AbortB

DEL /A/F/Q DirName0?
Could Not Find C:\32788R22FWJFW\DirName0?

CALL n.com INFOBOX "You cannot rename ComboFix as %FileName%~n~nPlease use another name, preferbaly made up of alphanumeric characters" ""

GOTO END

IF EXIST "C:\WINDOWS\system32\cmd.execf" MOVE /Y "C:\WINDOWS\system32\cmd.execf" "C:\DOCUME~1\Joe\LOCALS~1\Temp"

CD ..

IF DEFINED cfldr RD /S/Q "32788R22FWJFW"
The system cannot find the path specified.

try this

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

1. If you are using Firefox, make sure that your download settings are as follows:
   • Tools->Options->Main tab
   • Set to "Always ask me where to Save the files".
2. During the download, rename Combofix to Combo-Fix as follows:
   
   
   
   
   
   
3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   
   -----------------------------------------------------------
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
     
     -----------------------------------------------------------
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
   -----------------------------------------------------------
7. Double click on combo-Fix.exe & follow the prompts.
8. When finished, it will produce a report for you.
9. Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

Followed instructions and ran ComboFix and Hijack This. ComboFix mentioned the VirusRanger again but it seemed to run fine. Verizon Security is back running now.

Logs below:

ComboFix 09-06-04.04 - Joe 06/04/2009 18:16.1 - NTFSx86 NETWORK
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1782 [GMT -4:00]
Running from: c:\documents and settings\Joe\Desktop\Combo-Fix.exe
AV: Verizon Internet Security Suite Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
AV: VirusRanger 3.2 *On-access scanning enabled* (Outdated) {BED2903C-5EE3-4973-9679-828AE087DAE6}
FW: Verizon Internet Security Suite Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Joe\Application Data\~tmp.html
c:\documents and settings\Joe\Application Data\config.cfg
c:\windows\IE4 Error Log.txt
c:\windows\sysguard.exe
c:\windows\system32\__c0033C3A.dat
c:\windows\system32\__c00E48B0.exe
c:\windows\system32\__c00FCA41.exe
c:\windows\system32\avifil3.dll
c:\windows\system32\drivers\UACixdpkopxmslngvs.sys
c:\windows\system32\iehelper.dll
c:\windows\system32\UACbuvrvcbsgctrmri.dll
c:\windows\system32\UACgofvejttyxtuqdv.log
c:\windows\system32\uacinit.dll
c:\windows\system32\UACkgnmpuycwixtfvf.log
c:\windows\system32\UACrbheebpeevdglta.dll
c:\windows\system32\UACsfoewelvrbnmpxn.dll
c:\windows\system32\UACvkhliyyremwruje.log
c:\windows\system32\UACvuwrrwgsspqbaxt.dat
c:\windows\system32\UACvxnqwbdqiungikf.dll
c:\windows\system32\UACxurohekmbmyxqgw.dll
c:\windows\system32\wbem\proquota.exe
c:\windows\UYOXUJESA.DLL
C:\xcrashdump.dat

c:\windows\system32\proquota.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\proquota.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-05-04 to 2009-06-04 )))))))))))))))))))))))))))))))
.

2009-06-04 22:20 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2009-06-03 22:42 . 2009-06-03 22:42 -------- d-----w- c:\program files\Trend Micro
2009-06-03 20:44 . 2009-06-03 20:44 -------- d-----w- c:\documents and settings\Administrator\Application Data\Lavasoft
2009-06-03 16:48 . 2009-06-03 16:48 -------- d-----w- c:\documents and settings\temp\Application Data\Lavasoft
2009-05-28 00:49 . 2009-06-03 23:37 -------- d-----w- c:\documents and settings\temp\Application Data\Verizon
2009-05-28 00:49 . 2009-05-28 00:59 -------- d-----w- c:\documents and settings\temp\Application Data\VERIZON_BROAD
2009-05-27 17:44 . 2009-05-27 17:44 622592 ----a-w- c:\documents and settings\Joe\Application Data\Verizon\VSP\downloads\Verizon-Welcome-70-WithAdsTracking.41.zip.dir\all\tools\TCC.exe
2009-05-26 22:18 . 2008-11-26 19:19 53192 ----a-w- c:\windows\system32\drivers\rp_skt32.sys
2009-05-26 22:18 . 2008-08-07 01:20 48384 ----a-w- c:\windows\system32\drivers\rp_pkt32.sys
2009-05-26 22:18 . 2008-08-28 17:16 71184 ----a-w- c:\windows\system32\drivers\DefragFS.sys
2009-05-26 22:18 . 2009-05-26 22:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Raxco
2009-05-26 22:18 . 2009-05-26 22:18 -------- d-----w- c:\program files\Raxco
2009-05-26 22:17 . 2009-05-26 23:12 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-05-26 22:07 . 2009-05-26 22:07 -------- d-----w- C:\log
2009-05-26 21:34 . 2009-05-26 21:34 29696 ----a-r- c:\documents and settings\Joe\Application Data\Microsoft\Installer\{312255E7-E2C2-4F3E-BBCB-02C5B8696CCB}\IconF0CEFCC9.exe
2009-05-26 21:34 . 2009-05-26 21:34 -------- d-----w- c:\windows\493CCEF3B98C497992F4F848C365A82B.TMP
2009-05-26 21:33 . 2009-05-26 21:33 -------- d-----w- c:\windows\312255E7E2C24F3EBBCB02C5B8696CCB.TMP
2009-05-15 01:04 . 2009-02-20 18:09 52224 ------w- c:\windows\system32\dllcache\msfeedsbs.dll
2009-05-15 01:04 . 2009-02-20 18:09 268288 ------w- c:\windows\system32\dllcache\iertutil.dll
2009-05-15 01:04 . 2009-02-20 18:09 63488 ------w- c:\windows\system32\dllcache\icardie.dll
2009-05-15 01:04 . 2009-02-20 10:20 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-05-15 01:04 . 2009-02-20 18:09 459264 ------w- c:\windows\system32\dllcache\msfeeds.dll
2009-05-15 01:04 . 2009-02-20 18:09 383488 ------w- c:\windows\system32\dllcache\ieapfltr.dll
2009-05-15 01:04 . 2008-07-09 14:25 2455488 ------w- c:\windows\system32\dllcache\ieapfltr.dat
2009-05-15 01:04 . 2009-02-20 18:09 6066176 ------w- c:\windows\system32\dllcache\ieframe.dll
2009-05-15 00:33 . 2009-05-15 00:33 -------- d-----w- c:\windows\system32\scripting
2009-05-15 00:33 . 2009-05-15 00:33 -------- d-----w- c:\windows\system32\en
2009-05-15 00:33 . 2009-05-15 00:33 -------- d-----w- c:\windows\system32\bits
2009-05-15 00:31 . 2009-05-15 00:31 -------- d-----w- c:\windows\ServicePackFiles
2009-05-15 00:26 . 2009-05-15 00:26 -------- d-----w- c:\windows\EHome
2009-05-07 23:20 . 2008-04-14 00:12 26624 ----a-w- c:\documents and settings\LocalService\Application Data\Microsoft\UPnP Device Host\upnphost\udhisapi.dll
2009-05-07 23:11 . 2009-05-07 23:11 -------- d-----w- c:\program files\Windows Media Connect 2
2009-05-07 23:11 . 2006-10-19 01:47 276992 ------w- c:\windows\system32\audiodev.dll
2009-05-07 23:10 . 2009-05-07 23:11 -------- d-----w- c:\windows\system32\drivers\UMDF

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-04 22:24 . 2009-04-28 21:05 295456 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-06-04 22:23 . 2009-04-28 21:05 12914976 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-06-04 22:22 . 2008-01-30 16:45 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-05-26 22:18 . 2009-04-28 16:47 -------- d-----w- c:\program files\Verizon
2009-05-26 22:17 . 2009-04-28 20:56 -------- d-----w- c:\documents and settings\All Users\Application Data\Verizon
2009-05-26 22:08 . 2009-04-28 20:57 -------- d-----w- c:\documents and settings\Joe\Application Data\Verizon
2009-05-25 17:24 . 2009-04-28 21:05 28628 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-05-25 17:24 . 2009-04-28 21:05 173900 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-05-25 14:04 . 2009-04-30 00:21 -------- d-----w- c:\documents and settings\Joe\Application Data\Move Networks
2009-05-19 01:32 . 2008-02-02 15:44 -------- d-----w- c:\documents and settings\Joe\Application Data\ChessBase
2009-05-16 18:52 . 2008-02-02 13:25 37624 ----a-w- c:\documents and settings\Joe\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-15 00:35 . 2004-08-10 18:03 78407 ----a-w- c:\windows\pchealth\helpctr\OfflineCache\index.dat
2009-04-30 00:24 . 2009-04-30 00:23 1063030 ----a-w- c:\documents and settings\Joe\Application Data\Move Networks\SLI.exe
2009-04-30 00:21 . 2009-04-30 00:21 34061 ----a-w- c:\documents and settings\Joe\Application Data\Move Networks\ie_bin\Uninst.exe
2009-04-28 22:12 . 2008-02-23 12:57 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-04-28 22:11 . 2008-02-24 00:23 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-04-28 21:56 . 2009-04-28 20:53 -------- d-----w- c:\documents and settings\Joe\Application Data\verizon_broad
2009-04-28 21:19 . 2008-02-24 00:25 -------- d-----w- c:\program files\Norton 360
2009-04-28 21:19 . 2008-10-15 14:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
2009-04-28 21:13 . 2009-04-28 21:13 126 ----a-w- c:\documents and settings\Joe\Local Settings\Application Data\fusioncache.dat
2009-04-28 21:02 . 2009-04-28 21:02 -------- d-----w- c:\program files\Verizon Online Backup
2009-04-28 20:58 . 2009-04-28 20:54 -------- d-----w- c:\program files\Verizon Games on Demand Player
2009-04-28 20:54 . 2009-04-28 20:54 67 ----a-w- c:\windows\GPlrLanc.dat
2009-04-28 20:54 . 2009-04-28 20:54 -------- d-----w- c:\documents and settings\All Users\Application Data\Verizon Games on Demand Player
2009-04-28 20:53 . 2009-04-28 20:53 -------- d-----w- c:\program files\Verizon Broadband Firefox Toolbar
2009-04-28 20:53 . 2009-04-28 20:53 -------- d-----w- c:\program files\verizon_broad
2009-04-28 17:00 . 2009-04-28 16:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Motive
2009-04-28 16:55 . 2009-04-28 16:55 -------- d-----w- c:\documents and settings\Joe\Application Data\Motive
2009-04-28 16:54 . 2009-04-28 16:53 -------- d-----w- c:\program files\Common Files\Motive
2009-04-28 16:52 . 2009-04-28 16:52 29696 ----a-r- c:\documents and settings\Joe\Application Data\Microsoft\Installer\{493CCEF3-B98C-4979-92F4-F848C365A82B}\IconF0CEFCC9.exe
2009-04-27 01:39 . 2008-01-30 16:36 -------- d-----w- c:\program files\Java
2009-04-27 01:36 . 2009-04-27 01:36 152576 ----a-w- c:\documents and settings\Joe\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
2009-04-22 23:12 . 2008-09-13 15:12 -------- d-----w- c:\program files\SwissSys 8
2009-03-17 21:25 . 2009-03-11 14:11 207 --sha-w- c:\windows\system32\3103169623.dat
2009-03-12 01:05 . 2009-03-12 01:05 69664 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Drivers\64\lbd.sys
2009-03-12 01:05 . 2009-03-12 01:05 274792 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Drivers\64\AAWDriverTool.exe
2009-03-12 01:05 . 2009-03-12 01:05 73064 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Drivers\32\AAWDriverTool.exe
2009-03-09 09:19 . 2009-01-25 04:38 410984 ----a-w- c:\windows\system32\deploytk.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellAutomatedPCTuneUp"="c:\program files\DellAutomatedPCTuneUp\PTAgnt.exe" [2007-10-11 465136]
"Exetender"="c:\program files\Verizon Games on Demand Player\GPlayer.exe" [2009-02-16 1740800]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2006-10-20 118784]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-01-06 29744]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-05-03 516440]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]
"VerizonServicepoint.exe"="c:\program files\Verizon\VSP\VerizonServicepoint.exe" [2009-03-12 2303216]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-05-28 8429568]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2009-03-10 1553920]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2007-06-14 16132608]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Exetender"="c:\program files\Verizon Games on Demand Player\GPlayer.exe" [2009-02-16 1740800]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Dell Network Assistant.lnk - c:\windows\Installer\{0240BDFB-2995-4A3F-8C96-18D41282B716}\Icon0240BDFB3.exe [2008-1-30 7168]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exe\0autocheck autochk *\0lsdelete

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\net64
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netc
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netsv32
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netw
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netx
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netzip
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\odb
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\runsql
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vlc
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\wdmon

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"10421:UDP"= 10421:UDP:SingleClick Discovery Protocol
"10426:UDP"= 10426:UDP:SingleClick ICC

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [1/25/2009 12:20 AM 64160]
R2 datunidr;DellAutomatedPCTuneUp UniDriver;c:\windows\system32\drivers\datunidr.sys [8/23/2007 7:29 PM 5376]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [1/18/2009 5:34 PM 953168]
R2 PD91Agent;PD91Agent;c:\program files\Raxco\PerfectDisk2008\PD91Agent.exe [9/22/2008 4:58 PM 693512]
R2 RadialpointSafeConnectAgent;Verizon Internet Security Suite SafeConnectAgent;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\bin\SanaAgent.exe [11/14/2008 6:28 PM 4937752]
R2 X4HSX32Ex;X4HSX32Ex;c:\program files\Verizon Games on Demand Player\X4HSX32Ex.sys [4/28/2009 4:54 PM 29856]
R3 Radialpoint Security Services;Verizon Internet Security Suite;c:\program files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe [4/22/2009 10:38 AM 170736]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectDriver.sys [11/14/2008 6:28 PM 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectFilter.sys [11/14/2008 6:28 PM 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectShim.sys [11/14/2008 6:28 PM 27376]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [1/30/2008 12:41 PM 29744]
S3 OMNUSB;Omnikey AG CardMan 2020 USB Smart Card Reader;c:\windows\system32\drivers\sccmusbm.sys [4/3/2009 12:07 PM 23936]
S3 PD91Engine;PD91Engine;c:\program files\Raxco\PerfectDisk2008\PD91Engine.exe [9/22/2008 4:58 PM 910600]
.
Contents of the 'Scheduled Tasks' folder

2009-05-03 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-01-18 03:19]
.
- - - - ORPHANS REMOVED - - - -

BHO-{BAD4551D-9B24-42cb-9BCD-818CA2DA7B63} - c:\windows\system32\iehelper.dll
BHO-{C2A1C5CB-C0EF-4689-9436-F62CCA1C5383} - (no file)
BHO-{CF3DFEAC-5E6B-4BCE-8FE0-17EB6C01C8A3} - c:\windows\system32\at.dll
BHO-{D5FC675F-6E5F-45CA-9992-78ED70CFC368} - c:\windows\system32\catsr.dll
BHO-{DFCC6373-23F6-4196-A69B-30B8D3BD6363} - c:\windows\system32\browsel.dll
HKLM-Run-ISUSScheduler - c:\program files\Common Files\InstallShield\UpdateService\issch.exe
HKLM-Run-Upuriwokojegigud - c:\windows\uyoxujesa.dll
HKLM-Run-Gsegipataxuhij - c:\windows\Klirokidupa.dll
SharedTaskScheduler-IPC Configuration Utility - (no file)
SharedTaskScheduler-{020487CC-FC04-4B1E-863F-D9801796230B} - (no file)
Notify-__c003051C - c:\windows\system32\__c003051C.dat
Notify-__c00308 - c:\windows\system32\__c00308.dat
Notify-__c0033C3A - c:\windows\system32\__c0033C3A.dat
Notify-__c003AE45 - c:\windows\system32\__c003AE45.dat
Notify-__c004B631 - c:\windows\system32\__c004B631.dat
Notify-__c004E919 - c:\windows\system32\__c004E919.dat
Notify-__c0076D90 - c:\windows\system32\__c0076D90.dat
Notify-__c0093302 - c:\windows\system32\__c0093302.dat
Notify-__c00A4140 - c:\windows\system32\__c00A4140.dat
Notify-__c00A6D82 - c:\windows\system32\__c00A6D82.dat
Notify-__c00A7832 - c:\windows\system32\__c00A7832.dat
Notify-__c00B5FE4 - c:\windows\system32\__c00B5FE4.dat
Notify-__c00BB6B2 - c:\windows\system32\__c00BB6B2.dat
Notify-__c00BBD90 - c:\windows\system32\__c00BBD90.dat
Notify-__c00BDC05 - c:\windows\system32\__c00BDC05.dat
Notify-__c00C046 - c:\windows\system32\__c00C046.dat
Notify-__c00D22F7 - c:\windows\system32\__c00D22F7.dat
SafeBoot-procexp90.Sys


.
------- Supplementary Scan -------
.
uStart Page = hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fiber&cd=7.0unattached&bm=ho_central
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
DPF: vzTCPConfig - hxxps://essentialsandextras.verizon.com/whatsnext/mainweb/js/vzTCPConfig.CAB
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-04 18:22
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(704)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Verizon\Verizon Internet Security Suite\Fws.exe
c:\windows\system32\scardsvr.exe
c:\program files\Dell Network Assistant\hnm_svc.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Verizon\Verizon Internet Security Suite\RPS.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\wscntfy.exe
c:\program files\Verizon\Verizon Internet Security Suite\ScnClean.exe
c:\program files\Verizon\VSP\VerizonServicepointComHandler.exe
c:\program files\Dell Network Assistant\ezi_hnm2.exe
c:\program files\Verizon\Verizon Internet Security Suite\Kav\Bin\ScanningProcess.exe
.
**************************************************************************
.
Completion time: 2009-06-04 18:27 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-04 22:27

Pre-Run: 232,685,297,664 bytes free
Post-Run: 230,938,877,952 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

272 --- E O F --- 2009-05-15 20:28


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:32:23 PM, on 6/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir....p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080130
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
O4 - HKCU\..\Run: [DellAutomatedPCTuneUp] "C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe" /startup
O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup" (User 'Default user')
O4 - Global Startup: Dell Network Assistant.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: vzTCPConfig - https://essentialsandextras.verizon.com/wha...vzTCPConfig.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommo...20Installer.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O23 - Service: DellAMBrokerService - Unknown owner - C:\Program Files\DellAutomatedPCTuneUp\brkrsvc.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PD91Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
O23 - Service: PD91Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
O23 - Service: Verizon Internet Security Suite SafeConnectAgent (RadialpointSafeConnectAgent) - Sana Security - C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
O23 - Service: Radialpoint Firewall Service (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)

--
End of file - 7753 bytes

hi

Please download OTM

• Save it to your desktop.
• Please double-click OTM to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  
  CODE
  :Processes
  explorer.exe
  
  :Services
  
  :Reg
  [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\net64]
  [-HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netc]
  [-HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netsv32]
  [-HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netw]
  [-HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netx]
  [-HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netzip]
  [-HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\odb]
  [-HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\runsql]
  [-HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vlc]
  [-HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\wdmon]
  
  :Files
  c:\windows\system32\3103169623.dat
  
  :Commands
  [purity]
  [emptytemp]
  [start explorer]
  [Reboot]
  
  
• Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTM

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

OTM log per your request.

========== PROCESSES ==========
Process explorer.exe killed successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
Registry key HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\net64\\ not found.
Registry key HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netc\\ not found.
Registry key HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netsv32\\ not found.
Registry key HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netw\\ not found.
Registry key HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netx\\ not found.
Registry key HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\netzip\\ not found.
Registry key HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\odb\\ not found.
Registry key HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\runsql\\ not found.
Registry key HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vlc\\ not found.
Registry key HHKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\wdmon\\ not found.
========== FILES ==========
c:\windows\system32\3103169623.dat moved successfully.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\Joe\LOCALS~1\Temp\etilqs_GQXSyMHF5R4w9UgJfENZ scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Joe\LOCALS~1\Temp\~DF424.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\Joe\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
User's Temporary Internet Files folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Network Service Temp folder emptied.
File delete failed. C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Network Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_71c.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\ZKT{4C82639F-83A6-4FA5-84B1-BE13B09108D3}.tmp scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
File delete failed. C:\Documents and Settings\Joe\Local Settings\Application Data\Mozilla\Firefox\Profiles\oimnl9l2.default\Cache\_CACHE_001_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Joe\Local Settings\Application Data\Mozilla\Firefox\Profiles\oimnl9l2.default\Cache\_CACHE_002_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Joe\Local Settings\Application Data\Mozilla\Firefox\Profiles\oimnl9l2.default\Cache\_CACHE_003_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Joe\Local Settings\Application Data\Mozilla\Firefox\Profiles\oimnl9l2.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Joe\Local Settings\Application Data\Mozilla\Firefox\Profiles\oimnl9l2.default\urlclassifier3.sqlite scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Joe\Local Settings\Application Data\Mozilla\Firefox\Profiles\oimnl9l2.default\XUL.mfl scheduled to be deleted on reboot.
FireFox cache emptied.
Temp folders emptied.
Explorer started successfully

OTM by OldTimer - Version 2.1.0.0 log created on 06052009_121015

hi

Please download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.




Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

1. Read through the requirements and privacy statement and click on Accept button.
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
3. When the downloads have finished, click on Settings.
4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
   Spyware, Adware, Dialers, and other potentially dangerous programs
   Archives
   Mail databases
5. Click on My Computer under Scan.
6. Once the scan is complete, it will display the results. Click on View Scan Report.
7. You will see a list of infected items there. Click on Save Report As....
8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

As directed logs for Malwarebytes followed by Kaspersky.

Malwarebytes' Anti-Malware 1.37
Database version: 2236
Windows 5.1.2600 Service Pack 3

6/6/2009 9:19:29 AM
mbam-log-2009-06-06 (09-19-29).txt

Scan type: Quick Scan
Objects scanned: 92453
Time elapsed: 2 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\Control\Lsa\UpdateWin (Worm.Sdbot) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Saturday, June 6, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Saturday, June 06, 2009 15:10:56
Records in database: 2318856
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\

Scan statistics:
Files scanned: 59295
Threat name: 11
Infected objects: 12
Suspicious objects: 0
Duration of the scan: 00:53:55


File name / Threat name / Threats count
C:\Qoobox\Quarantine\C\WINDOWS\system32\avifil3.dll.vir Infected: Rootkit.Win32.Podnuha.cbn 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\UACixdpkopxmslngvs.sys.vir Infected: Trojan.Win32.Agent.chwd 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\iehelper.dll.vir Infected: Trojan-Downloader.Win32.FraudLoad.wbuw 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACbuvrvcbsgctrmri.dll.vir Infected: Trojan.Win32.TDSS.adzz 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACrbheebpeevdglta.dll.vir Infected: Trojan.Win32.TDSS.adzx 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACsfoewelvrbnmpxn.dll.vir Infected: Trojan.Win32.TDSS.adzx 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACvxnqwbdqiungikf.dll.vir Infected: Trojan.Win32.TDSS.adzw 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACxurohekmbmyxqgw.dll.vir Infected: Trojan.Win32.TDSS.aegg 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\wbem\proquota.exe.vir Infected: Trojan-Dropper.Win32.Agent.arsm 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\__c0033C3A.dat.vir Infected: Trojan-Downloader.Win32.Clopack.cd 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\__c00E48B0.exe.vir Infected: Rootkit.Win32.Podnuha.cbi 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\__c00FCA41.exe.vir Infected: Rootkit.Win32.Podnuha.ccd 1

The selected area was scanned.

post a new HJT log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:27 AM, on 6/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir....p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080130
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [DellAutomatedPCTuneUp] "C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe" /startup
O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup" (User 'Default user')
O4 - Global Startup: Dell Network Assistant.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: vzTCPConfig - https://essentialsandextras.verizon.com/wha...vzTCPConfig.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommo...20Installer.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O23 - Service: DellAMBrokerService - Unknown owner - C:\Program Files\DellAutomatedPCTuneUp\brkrsvc.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PD91Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
O23 - Service: PD91Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
O23 - Service: Verizon Internet Security Suite SafeConnectAgent (RadialpointSafeConnectAgent) - Sana Security - C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
O23 - Service: Radialpoint Firewall Service (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)

--
End of file - 7734 bytes

Your logs are clean


Follow these steps to uninstall Combofix and tools used in the removal of malware

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  

• Download OTC to your desktop and run it
• Click Yes to beginning the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com/products/acrobat/readstep2.html



Below I have included a number of recommendations for how to protect your computer against malware infections.

• Keep Windows updated by regularly checking their website at :
  http://windowsupdate.microsoft.com/
  This will ensure your computer has always the latest security updates available installed on your computer.
  
  
• SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
  
  
• SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
  
  
• Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
• ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  
  
• MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  
  
• Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
  secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
  blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
  Here
  
  
  If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
  • NoScript - for blocking ads and other potential website attacks
  • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling
  
  
• Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  
  
• ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  
  
• FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.
  
  
• Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
  
  
• Please read my guide on how to prevent malware and about safe computing here

Thank you for your patience, and performing all of the procedures requested.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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