O. Matthey
May 24 2009, 10:35 AM
Casey and or Lavasoft
Maybe its the wrong place to notify you of this.
On my VISTA Home machine, webupdate seem to work when I am logged in as NON-ADMINISTRATOR, but gives the Error when logged in with the Admin Account... Is this reproduceable your side?
Oli
casey_boy
May 24 2009, 12:04 PM
Hi,
Yeah it was the wrong place, so I have split your post into this new topic.
Thank you for reporting this. What methods give you the error in the admin account? Do you have UAC enabled? When you update in the non-admin account, are you prompted for the admin password?
Unfortunately, nothing is reproducable - that's the main problem! I, and all of Lavasoft's tests, can update fine...
Casey
O. Matthey
May 24 2009, 12:21 PM
Hi there,
Yes - UAC is enabled
With the NON-ADMIN Account:
- right click the Taskbar Icon then UPDATE
- the window requesting Admin PW opens minimized!
- switch to this window
- enter ADMIN User / PW
- it runs through (at present it says (Software is already up-to-date)
With the ADMIN Account
- right click the Taskbar Icon then UPDATE
- UAC pops up minimized..
- click Continue
--> then connection error
Same if done from Startmenu.
Just realized another weird thing: above only works as long as i do not logon as the ADMIN User (Switch User)... Indeed,
as soon that i loggedin (and out) as ADMIN and back to the normal account, i get the connex error also with the normal account. RESTART of the System will reset that - and with the normal account can update again!
I cannot reproduce the above fact, since my software is now up-to-date... If you tell me how to redowngrade to a previous *.def then I can try to reproduce it on my Laptop ...
Thanks and best regards
Oli
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please
click here.