QUOTE(casey_boy @ May 7 2009, 02:08 PM)

Hi,
Did you have any previous versions of Ad-Aware installed?
Please give more detail about your OS, other security software installed and any error messages produced.
Casey
Hi Casey,
Thank you for your reply. The OS is XP Pro. It has Symantec Antivirus. There was an old version of Ad-Aware that I deleted via add/delete programs in the control panel. The only other security software is Malwarebytes' Anti-Malware.
Hal