So I finally bought AdAwareAE after using previous versions free and after installing it, it will not load. What am I doing wrong?

Dell Inspiron I6000
Intel Pentium 1.73 GHz Processor
795 MHz, 504 MB of RAM
Windows XP Media Center Edition Ver. 2002
Service Pack 3

Are any errors produced? Does the splash screen open?

Casey

Well, funny thing about that. I first downloaded the free version, multiple times. I was able to get the flash screen to appear telling me the program was loading, then it would just go away and nothing would happen. So that's when I thought I'd pay for it. With this installation, I can't even get the flash screen to appear. No error reports, no thing! So now I've uninstalled it for the umpteenth time. I was hoping someone would say something that would shed some light on my problem. I actually bought the program so I could get some FREE help. Looks like this forum is the only FREE help that's available. I wanted to call soemone but that doesn't look like a possibility.

As a paid user you are entitled to free help from Lavasoft, but you're in the wrong area!

You need to log into the support center, link in signature, and send the support team an email.

Casey

I too have the exact same problem.

Splash screen loads and then fades away, program exits.

Vista Premium
Laptop
Etc.

This version is broken