Shutting down Spy Sweeper from the Notification Area of the Taskbar allowed Ad-Aware SE Personal to complete its scan without freezing.
I hope Lavasoft can resolve issues with Webroot regarding this issue.
Thank you...
Full Version: Spy Sweeper Issue Found
Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Resolved/Inactive General Support Issues
Please excuse my ignorance, but since Spysweeper is not on my taskbar, do I need to uninstall it to run Adaware and then re-install it as the Adaware admin. folks suggest on their page?
Never had the problem until I updated Spysweeper recently.
Other ideas?
Many thanks!
Never had the problem until I updated Spysweeper recently.
Other ideas?
Many thanks!
QUOTE(DJP @ Aug 4 2006, 11:04 AM) 
Please excuse my ignorance, but since Spysweeper is not on my taskbar, do I need to uninstall it to run Adaware and then re-install it as the Adaware admin. folks suggest on their page?
Never had the problem until I updated Spysweeper recently.
Other ideas?
Many thanks!
Never had the problem until I updated Spysweeper recently.
Other ideas?
Many thanks!
You don't have to uninstall Spy Sweeper - you just turn it off so Ad-Aware can run. Then you turn it back on.
The problem only relates to the latest up-date from Spysweeper. Webroot is working on a fix for that program, and should release a fix soon. 
oldhead has the best work-around here: http://www.lavasoftsupport.com/index.php?showtopic=2187
Spike
oldhead has the best work-around here: http://www.lavasoftsupport.com/index.php?showtopic=2187
QUOTE
This should work for everyone currently having the problem of Ad-Aware freezing/hanging up due to a conflict with the new, updated version of Spy Sweeper (5.0.5.1286):
After right-clicking on SpySweeper icon in notification tray, click on 'Shields ' , then the'Windows System' Tab , under 'Critical Shields' UNCHECK 'Memory Shield' AND 'Spy Installation Shield' ....Ad-Aware Scan should now run...WITHOUT having to disable SpySweeper (the other 11 shields are still functional!). Once Ad-Aware scan has finished simply RECHECK the boxes and close the window .
After right-clicking on SpySweeper icon in notification tray, click on 'Shields ' , then the'Windows System' Tab , under 'Critical Shields' UNCHECK 'Memory Shield' AND 'Spy Installation Shield' ....Ad-Aware Scan should now run...WITHOUT having to disable SpySweeper (the other 11 shields are still functional!). Once Ad-Aware scan has finished simply RECHECK the boxes and close the window .
Spike
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