Hi guys

Despite having numerous security software systems, including McAfee, I becvame infected with the 'surfplus' spyware which steadily kept balnking out various slow downloading web addresses in the last few days.

A colleague recommended Ad-aware which I downloaded and ran yesterday.

This has succesfully rid me of 'surfplus' but now everytime I try to get the web addresses affected by 'surfplus' I get 'This page not available' and all the ussual instructions on how to reconfigure your browser. I've done all this with numerous reconfigurations, but whatever I do it still does not allow mne access to the affected websites.

As most of these websites are critical for accessing library information that is important for my PhD thesis due to be handed in on August 21st I'm getting desperate for help.

What can I do now please.

IvyBoy Birmingham UK

Hi, IvyBoy.

This describes "SurfPlus"

The first step would be to provide a full-system scan for review. Before performing a scan, be sure that you have the most recent definitions file by using WebUpdate. (Click on the Globe icon, Click connect, Click OK, Click Finish.)

Please set up the Configurations (Gear wheel at the top) as follows:

General Button > Safety & Settings: Check (Green) all three.
Advanced Button > Logfile Detail Level: All options under this should be checked (Green).
Tweak Button > Log Files: Please check only:

• "Include basic Ad-Aware settings in logfile"
• "Include additional Ad-Aware settings in logfile"

Click on "Proceed"

Click on "Scan Now". Please deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat. They are the user's choice.

Run the scanner using the Full Scan (Perform full system scan) mode. When the scan has completed, click "Show Logfile". Copy/paste the complete log file as a reply in your topic. Do not quarantine or remove anything at this time, just post a complete logfile. This sometimes takes 2-3 posts to get it all posted. You will know you are at the end when you see the "Summary of this scan" information has been posted.

Please post back if you have any questions.

Thank you.