Click to view attachmentHi, I have been infected by trojan.Gen/trojan.starter/trojan.small, and my browser has been hijacked to a new homepage "syssecuritycenter", as well as blocking google and several other sites and inducing annoying popups.


I am using hijackthis, ZoneAlarm firewall, AVG/avast antivirus(s), ewido anti-malware, Ad-Aware SE personal, and Ccleaner.

So far i have gotten rid of all of the above ailments except the hijacked browser/popups, can anyone help?
i have provided hijackthis logs in an attatchment.

Is anyone able to help me with this- I am having real proplems with my computer!

First of all, you mentioned that you have AVG and Avast. If you do in fact have both Anti-Viruses, you would need to get rid of one, as you cannot have two AV's on one computer, as it will cause all kinds of problems. Both of them are very good products so it is up to you as to which you like the best and which you decide to keep.

I would recommend that you do the following:

1. Run an Online Scan (do a full system scan). As some infections will disable the AntiVirus installed on your PC, to hide it's presence.

Go here and run at least one of the online scans, allow them to delete whatever they find:

Panda ActiveScan
eTrust AntiVirus Web Scanner
Note any thing that can't be fixed
Reboot when done.

2. Run a AAW full system scan with the latest version of Ad-Aware (build 1.06r1), and ensure that you have the latest definition file by performing a webupdate once Ad-Aware is loaded.

3. Post a HiJack This log, for the Malware Removal Experts to help you with. But please do not post it as an attachment, please copy and paste it directly to your reply.

Post all of your logs, here > HiJack This forum section.
Start your own thread, stating what problem you are having in the subject line, if you know the name of what you are infected with.

Please be patient, as there are alot of hjt logs that need to be read, and not all of the ppl here who try to help, such as myself are trained in reading hjt logs. And you need someone trained in this, who is a malware removal expert to help you. They will get to your log as soon as they get a chance. They are backlogged right now. so it might be a couple of days.

Here are some instructions on how to post your HiJack This log, and the download link.

If you need instructions on posting your Ad-Aware scan log, here they are.

Please can you make sure that you are using
Ad-aware SE Build 106r1
Note: If your version is 6.0 and not the SE, you need to uninstall and get the latest version from the above link.

[if not Uninstall your old Ad-aware first then install SE]

Then use the WebUpDate
to get the latest Definition file
SE1R117 03.08.2006

To do this Open Ad-aware
Click the WebUpDate
button at the top right hand side of the Ad-aware screen (The world globe).
Click "Connect"
Ad-aware will then download the latest Definition file for you.
To make sure it is updated , look at the main
Ad-aware screen, and look under "Initialization Status"
It should say the Latest Definition file.

Now scan doing a "Full Scan"

Click the "Show Log" button, copy and paste it to your thread.
(Make sure that all of your Logfile has been posted, sometimes it will require two post's to get it all)