Hi I hope I am doing the right thing as I am new to this. I have run the full scan of Ad-aware in both normal and safe mode but there is still a virus infection that is impossible to remove. It is described as Win32.Trojan-PWS (a monitoring tool). How do I get rid of this virus?
Here is the logfile.
Thanks in advance
Ann-Kristin

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:37:47 PM, on 1/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Watch.exe
C:\Program Files\HijackThis\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://shell.windows.com/fileassoc/0409/xm...dir.asp?Ext=CFG
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Ya

Hi Ann-Kristin

Looks like ending part of your log didn't get posted. Could you post it again, please?

Also, if you really have password stealing trojan there it's advisable to change online passwords thru other non-infected system.

Sorry about the log. Here is my new attempt.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:37:47 PM, on 1/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Watch.exe
C:\Program Files\HijackThis\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://shell.windows.com/fileassoc/0409/xm...dir.asp?Ext=CFG
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\Ad-Watch.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/verizonyahoo/Tru...erizonYahoo.exe
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 6506 bytes

Hi again,


Disable AD-WATCH

* Right click on the Ad-Watch icon in the system tray.
* At the bottom of the screen there will be two checkable items called Active and Automatic.
o Active: This will turn Ad-Watch On\Off without closing it.
o Automatic: Suspicious activity will be blocked automatically.
* Uncheck both of those boxes.
* (When done, you can re-enable it using the same steps but this time check both boxes.)


Start hjt, do a system scan, check:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

Close browsers and fix checked entries.

• Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
• Double click on RSIT.exe to run RSIT.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized, if not you'll find it in c:\rsit folder)

Hi,
I am not very advanced with computers. A stupid question- what does 'hjt' stand for?

Hi


Hjt = HijackThis program

[quote name='Blade81' date='Jan 11 2009, 03:17 PM' post='93013']
Hi
Hjt = HijackThis program
[/quot
As soon as I sent my question I figured it was the HijackThisTool, it is quite obvious. Another question. You say to right click the Ad-Watch icon in the system tray. When I do I don't find the two checkable items called Automatic and Active at the bottom of the screen. I only get a screen with General Settings and a bunch of different options you can click on.

Hi

Which version of Ad Aware you have there?

If 2007/2008:
Try this:
1. Open Ad-Watch
2. On the Real-time protection status screen Go to Settings
3. Uncheck "Load Ad-Watch at startup"
4. Reboot.

Hi

I have Ad Aware 2008. I followed the instructions you gave and I did the system scan with hjt (including fix checked entries). Now, when I run RSIT.exe it stops the scan with the popup sign AUTOLT ERROR, Error: subscript used with non-Array variable.

Hi

Then we need to use other tool instead of RSIT.

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

Save both reports to your desktop. Post them back to your topic.

Hi
Here are the DDS txt and Attach.txt files

DDS (Ver_09-01-07.01) - NTFSx86
Run by Annapurna at 12:36:25.62 on Tue 01/13/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.179 [GMT -5:00]

AV: Anti-Virus - Verizon Yahoo! Online Protection *On-access scanning enabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BigFix\BigFix.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\Documents and Settings\Annapurna\Desktop\dds.com

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = hxxp://shell.windows.com/fileassoc/0409/xml/redir.asp?Ext=CFG
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\annapu~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bigfix.lnk - c:\program files\bigfix\BigFix.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {6224f700-cba3-4071-b251-47cb894244cd} - c:\program files\icq\ICQ.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
LSP: c:\windows\system32\VetRedir.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\annapu~1\applic~1\mozilla\firefox\profiles\a7vc9p2k.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJava11.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJava12.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJava13.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJava14.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJava32.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJPI142.dll
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPOJI610.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 VET-FILT;VET File System Filter;c:\windows\system32\drivers\Vet-Filt.sys [2005-9-28 21031]
R1 VET-REC;VET File System Recognizer;c:\windows\system32\drivers\Vet-Rec.sys [2005-9-28 15478]
R1 VETEFILE;VET File Scan Engine;c:\windows\system32\drivers\VetEFile.sys [2005-9-28 879832]
R1 VETFDDNT;VET Floppy Boot Sector Monitor;c:\windows\system32\drivers\VetFDDNT.sys [2005-9-28 15735]
R1 VETMONNT;VET File Monitor;c:\windows\system32\drivers\vetmonnt.sys [2006-7-31 26787]
R3 VETEBOOT;VET Boot Scan Engine;c:\windows\system32\drivers\VetEBoot.sys [2005-9-28 108360]
R4 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
R4 CAISafe;CAISafe;c:\program files\yahoo!\antivirus\iSafe.exe [2005-9-28 259184]
R4 VETMSGNT;VET Message Service;c:\program files\yahoo!\antivirus\VetMsg.exe [2005-9-28 201840]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;c:\windows\system32\drivers\NSDriver.sys [2008-4-29 15648]
S3 Ad-Watch Registry Filter;Ad-Watch Registry Kernel Filter;c:\windows\system32\drivers\Awrtrd.sys [2008-4-29 15648]
S4 Ndnsenpo;Ndnsenpo; [x]

=============== Created Last 30 ================

2009-01-10 15:03 44,827 a------- C:\gaura-nita.standing
2009-01-10 15:01 49,519 a------- C:\gaura-nitai.dolls
2009-01-10 14:55 39,236 a------- C:\framed pencil.govinda
2009-01-10 14:44 49,395 a------- C:\Yasodha-Krishna.jpg
2009-01-10 14:40 36,988 a------- C:\framed Krishna-cows.jpg

==================== Find3M ====================

2008-10-23 07:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-16 15:38 826,368 a------- c:\windows\system32\wininet.dll
2008-03-26 19:30 563,200 a------- c:\program files\AdbeRdr708_en_US.exe
2006-05-14 19:20 5,115,704 a------- c:\program files\Firefox Setup 1.5.0.3.exe
2002-12-12 02:27 73,728 a--sh--- c:\windows\registeredpackages\{dd90d410-1823-43eb-9a16-a2331bf08799}$backup$\system\wmplayer.exe
2008-08-23 10:45 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082320080824\index.dat

============= FINISH: 12:37:38.18 ===============
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-01-07.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 6/29/2004 5:28:07 PM
System Uptime: 1/13/2009 12:25:59 PM (0 hours ago)

Motherboard: First International Computer, Inc. | | AU31
Processor: AMD Athlon™ XP 3000+ | Socket A | 2171/166mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 133.892 GiB free.
D: is CDROM ()
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP604: 10/14/2008 4:36:18 PM - System Checkpoint
RP605: 10/15/2008 4:45:59 PM - System Checkpoint
RP606: 10/15/2008 11:34:07 PM - Software Distribution Service 3.0
RP607: 10/21/2008 2:47:06 PM - System Checkpoint
RP608: 10/22/2008 5:36:13 PM - System Checkpoint
RP609: 10/23/2008 9:33:49 PM - Software Distribution Service 3.0
RP610: 10/24/2008 8:02:58 PM - Removed Adobe Photoshop CS2
RP611: 10/24/2008 8:16:28 PM - Installed Adobe Photoshop CS2
RP612: 10/26/2008 10:32:22 AM - System Checkpoint
RP613: 10/27/2008 12:08:29 PM - System Checkpoint
RP614: 10/28/2008 5:09:17 PM - System Checkpoint
RP615: 10/30/2008 7:36:33 PM - System Checkpoint
RP616: 10/31/2008 7:45:16 PM - System Checkpoint
RP617: 11/1/2008 9:05:50 PM - System Checkpoint
RP618: 11/2/2008 8:36:57 PM - System Checkpoint
RP619: 11/4/2008 8:16:11 PM - System Checkpoint
RP620: 11/8/2008 7:06:06 PM - System Checkpoint
RP621: 11/9/2008 7:43:42 PM - System Checkpoint
RP622: 11/10/2008 7:45:29 PM - System Checkpoint
RP623: 11/12/2008 3:23:31 PM - System Checkpoint
RP624: 11/12/2008 6:12:33 PM - Software Distribution Service 3.0
RP625: 11/13/2008 7:51:21 PM - System Checkpoint
RP626: 11/14/2008 9:11:14 PM - System Checkpoint
RP627: 11/16/2008 9:31:59 PM - System Checkpoint
RP628: 11/18/2008 1:45:38 PM - System Checkpoint
RP629: 11/20/2008 2:46:52 PM - System Checkpoint
RP630: 11/21/2008 10:13:11 PM - System Checkpoint
RP631: 11/23/2008 1:43:50 PM - System Checkpoint
RP632: 11/25/2008 3:25:23 PM - System Checkpoint
RP633: 11/27/2008 11:33:49 AM - System Checkpoint
RP634: 11/28/2008 5:06:04 PM - System Checkpoint
RP635: 11/29/2008 7:42:24 PM - System Checkpoint
RP636: 11/30/2008 9:39:43 PM - System Checkpoint
RP637: 12/2/2008 2:31:50 PM - System Checkpoint
RP638: 12/3/2008 3:09:27 PM - System Checkpoint
RP639: 12/9/2008 9:07:42 PM - System Checkpoint
RP640: 12/9/2008 10:39:23 PM - Software Distribution Service 3.0
RP641: 12/10/2008 7:00:15 PM - Software Distribution Service 3.0
RP642: 12/11/2008 10:52:31 PM - System Checkpoint
RP643: 12/14/2008 7:05:49 PM - System Checkpoint
RP644: 12/15/2008 7:35:10 PM - System Checkpoint
RP645: 12/16/2008 8:29:12 PM - System Checkpoint
RP646: 12/18/2008 9:50:02 PM - Software Distribution Service 3.0
RP647: 12/20/2008 6:41:31 PM - System Checkpoint
RP648: 12/21/2008 7:15:39 PM - System Checkpoint
RP649: 12/22/2008 7:44:14 PM - System Checkpoint
RP650: 12/23/2008 8:58:48 PM - System Checkpoint
RP651: 12/25/2008 3:28:37 PM - System Checkpoint
RP652: 12/27/2008 5:35:16 PM - System Checkpoint
RP653: 12/29/2008 12:15:44 PM - System Checkpoint
RP654: 12/30/2008 7:50:35 PM - System Checkpoint
RP655: 1/1/2009 1:31:20 PM - System Checkpoint
RP656: 1/2/2009 9:29:12 PM - System Checkpoint
RP657: 1/4/2009 12:09:29 PM - System Checkpoint
RP658: 1/5/2009 5:54:52 PM - System Checkpoint
RP659: 1/6/2009 7:26:51 PM - System Checkpoint
RP660: 1/8/2009 8:52:50 PM - System Checkpoint
RP661: 1/9/2009 9:52:21 PM - System Checkpoint
RP662: 1/11/2009 8:33:27 PM - System Checkpoint
RP663: 1/12/2009 12:48:09 PM - Restore Operation

==== Installed Programs ======================

Acrobat.com
Ad-Aware
Adobe AIR
Adobe Bridge 1.0
Adobe Common File Installer

Hi


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first (make sure you install one meant for Home edition). If you don't want install recovery console manually you can let ComboFix do so by running ComboFix and allowing recovery console to be installed when asked for permission.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
   Remember to re-enable them afterwards.
   
   
2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.


Please use add reply button while you reply. That way whole previous message won't get quoted and take space from your post.

Hi
I have downloaded the combofix, I disabled my firewallprotection,but I got a warning sign when I started the combofix. It says 'combofix has detected the following real time scanner to be active" Anti-Virus- Verizon Yahoo! online protection.
I have got several warnings previously for months that the Verizon Anti-Virus was out of date so I had no idea that it was still running. Now my problem is that I have no idea how to disable this Verizon Anti-virus scanner. So I am stuck because the promt says that I have to disable the scanner before I hit the OK.

Hi
It's unbelievable. I tried to get some help from Verizon on how to disable the Verizon online virus-protection. Their whole set up is soo impersonal. I ended up talking with someone in India and she really did not help me. You know, spending so much time for nothing. Anyway, I FINALLY DID IT MYSELF 9not bad for a computer dummy like me)

ComboFix 09-01-13.04 - Annapurna 2009-01-14 13:33:47.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.151 [GMT -5:00]
Running from: c:\documents and settings\Annapurna\Desktop\ComboFix.exe
AV: Anti-Virus - Verizon Yahoo! Online Protection *On-access scanning disabled* (Outdated)
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-12-14 to 2009-01-14 )))))))))))))))))))))))))))))))
.

2009-01-14 12:17 . 2009-01-14 12:17 61,224 --a------ c:\documents and settings\Annapurna\GoToAssistDownloadHelper.exe
2009-01-12 21:21 . 2009-01-12 21:21 <DIR> d-------- C:\rsit
2009-01-10 14:44 . 2009-01-10 14:44 49,395 --a------ C:\Yasodha-Krishna.jpg
2009-01-10 14:40 . 2009-01-10 14:45 36,988 --a------ C:\framed Krishna-cows.jpg
2009-01-05 10:49 . 2004-05-05 02:19 <DIR> d-------- c:\documents and settings\Administrator\WINDOWS
2009-01-05 10:49 . 2004-05-05 02:19 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Symantec
2009-01-05 10:49 . 2004-05-06 02:52 <DIR> d-------- c:\documents and settings\Administrator\Application Data\CyberLink
2009-01-05 10:49 . 2009-01-12 12:49 <DIR> d-------- c:\documents and settings\Administrator
2009-01-05 10:44 . 2009-01-05 10:44 <DIR> d-------- c:\documents and settings\Annapurna\Application Data\MSN6
2009-01-05 10:44 . 2009-01-05 10:44 <DIR> d-------- c:\documents and settings\All Users\Application Data\MSN6

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-14 17:39 --------- d-----w c:\program files\Common Files\Motive
2008-11-25 22:17 --------- d-----w c:\program files\Audacity
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-10-16 20:38 826,368 ----a-w c:\windows\system32\wininet.dll
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-03-27 00:30 563,200 ----a-w c:\program files\AdbeRdr708_en_US.exe
2006-05-15 00:20 5,115,704 ----a-w c:\program files\Firefox Setup 1.5.0.3.exe
2002-12-12 07:27 73,728 --sha-w c:\windows\RegisteredPackages\{DD90D410-1823-43EB-9A16-A2331BF08799}$BACKUP$\System\wmplayer.exe
2008-08-23 15:45 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008082320080824\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2004-03-04 2904064]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-01-01 282624]

c:\documents and settings\LEN\Start Menu\Programs\Startup\
TrueAssistant.lnk - c:\program files\TrueAssistant\TrueAssistant.exe [2005-04-02 372224]

c:\documents and settings\Annapurna\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2003-09-21 110592]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
BigFix.lnk - c:\program files\BigFix\BigFix.exe [2004-05-01 1742384]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
--a------ 2008-06-12 01:38 34672 c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
--a------ 2008-04-13 19:12 15360 c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
--a------ 2004-03-04 16:29 2904064 c:\windows\system32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2007-01-01 14:27 282624 c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\PROGRA~1\\Yahoo!\\MESSEN~1\\Yserver.exe"= c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Macromedia\\Dreamweaver MX\\Dreamweaver.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

S4 Ndnsenpo;Ndnsenpo; [x]

--- Other Services/Drivers In Memory ---

*Deregistered* - InCDrec
.
Contents of the 'Scheduled Tasks' folder

2008-11-01 c:\windows\Tasks\defrag.job
- c:\windows\system32\defrag.exe [2008-04-13 19:12]

2009-01-14 c:\windows\Tasks\Disk Cleanup.job
- c:\windows\system32\cleanmgr.exe [2008-04-13 19:12]

2009-01-14 c:\windows\Tasks\System Diagnostic.job
- c:\progra~1\CYBERL~1\PowerDVD\cldma.exe [2003-11-01 04:39]

2009-01-11 c:\windows\Tasks\WinASORegistryOptimizerForAnnapurna.job
- c:\program files\WinASO\Registry Optimizer 3.2\RegOpt.exe [2008-02-02 12:59]
.
.
------- Supplementary Scan -------
.
uInternet Connection Wizard,ShellNext = hxxp://shell.windows.com/fileassoc/0409/xml/redir.asp?Ext=CFG
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
LSP: c:\windows\System32\VetRedir.dll

O16 -: Microsoft XML Parser for Java - c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd
FF - ProfilePath - c:\documents and settings\Annapurna\Application Data\Mozilla\Firefox\Profiles\a7vc9p2k.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava11.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava12.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava13.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava14.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava32.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJPI142.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPOJI610.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-14 13:35:59
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(240)
c:\windows\System32\VetRedir.dll
c:\windows\System32\ISafeIf.dll
.
Completion time: 2009-01-14 13:38:04
ComboFix-quarantined-files.txt 2009-01-14 18:37:52

Pre-Run: 143,744,528,384 bytes free
Post-Run: 144,054,181,888 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional Edition" /fastdetect /NoExecute=OptIn

134 --- E O F --- 2008-12-19 02:50:58

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:48:18 PM, on 1/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HijackThis\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://shell.windows.com/fileassoc/0409/xm...dir.asp?Ext=CFG
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/verizonyahoo/Tru...erizonYahoo.exe
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 5929 bytes

Glad to hear you got it running


Start hjt, do a system scan, check (if found):
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

Close browsers and fix checked.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 11.
• Scroll down to where it says
  The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
  
• Click the
  Download
  button to the right.
• Select Windows on platform combobox and check the box that says:
  Accept License Agreement. Click continue.
  
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.

Open notepad and copy/paste the text in the quotebox below into it:




Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.



Refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here. If you get a message that latest Java must be installed "enable" the Java add-ons in IE7. Do that using "manage add-ons" from the IE7 toolbar.


Post back its report, a fresh hjt log and above mentioned ComboFix resultant log.

Hi
I think that this whole stuff is too difficult for me. I downloaded the java and I came as far as to begin to start the combofix, now I realized I had forgotten to turn of the Ad-Watch and the Firewall. the combofix asked if I wanted to download a newer version but realizing that I had not turned off the virusprograms I clicked 'no' and I quickly closed the combofix.
Now I don't know what to do. Any time I click on any icon on my desktop and any program whatsoever i get the promt "This file does not have a program associated with it for performing this action. Create an association in the Folder options control paned" .I have no idea what went wrong and I am ready to throw in the towel.

Hi

Since when did that begin to happen? Does it behave like that even if you try run ComboFix with CFScript.txt file I instructed you to create? Please tell me if you want to try again following those instructions I posted.

I run Ad-Aware and my computer is now totally messed up. It is infected with "Win32.Trojan.Plus.Mapper. If you have an advice I am open to it but I really think I need to take my computer to a proffesional. I downloaded Combofix a second time and according to Ad-Aware the virus was in the Combo.fix files.

Hi

If you're ready to follow up my instructions please do as instructed in my previous post that among other things told you to update Java

Hi
I did update Java and this virus might have come with that download. I really don't know what to do because this virus has disabled the computers ability to open any program including Combofix and High jack this. I can't open anything except I am able to get online. I only get this promt that gives me the text I wrote in my previous letter when I click the the program. I am not even able to access help and support center or the security center on the computer. I can run a few programs if I write click and open the program with Run like Ad-aware, but that's it.

Hi
I did update Java and this virus might have come with that download. I really don't know what to do because this virus has disabled the computers ability to open any program including Combofix and High jack this. I can't open anything except I am able to get online. I only get this promt that gives me the text I wrote in my previous letter when I click the the program. I am not even able to access help and support center or the security center on the computer. I can run a few programs if I write click and open the program with Run like Ad-aware, but that's it.

Hi

Please download xp_exe_fix.zip to your desktop. Extract the packet to your desktop. Double-click xp_exe_fix.reg file found inside the packet. Answer yes to the import prompt.

Are you now able to run the programs?

I have a trial version of a reg.cleaner and sometimes it starts by itself. It did and it scanned through the registry and it helped.
Finally, my last ComboFix.log:

ComboFix 09-01-18.01 - Annapurna 2009-01-18 16:03:07.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.237 [GMT -5:00]
Running from: c:\documents and settings\Annapurna\Desktop\ComboFix.exe
AV: Anti-Virus - Verizon Yahoo! Online Protection *On-access scanning disabled* (Outdated)
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-12-18 to 2009-01-18 )))))))))))))))))))))))))))))))
.

2009-01-17 18:53 . 2009-01-17 18:53 156 --a------ c:\windows\Twunk001.MTX
2009-01-17 18:53 . 2009-01-17 18:53 2 --a------ c:\windows\Twain001.Mtx
2009-01-17 18:53 . 2009-01-17 18:53 0 --a------ c:\windows\Twunk002.MTX
2009-01-17 18:53 . 2009-01-17 18:53 0 --a------ c:\windows\FILELOCK.TMP
2009-01-16 22:46 . 2009-01-16 22:49 110,574 --a------ c:\windows\~DFFE90.tmp
2009-01-16 20:17 . 2009-01-16 20:17 73,728 --a------ c:\windows\system32\javacpl.cpl
2009-01-15 18:55 . 2009-01-16 20:17 410,984 --a------ c:\windows\system32\deploytk.dll
2009-01-14 12:17 . 2009-01-14 12:17 61,224 --a------ c:\documents and settings\Annapurna\GoToAssistDownloadHelper.exe
2009-01-12 21:21 . 2009-01-17 17:34 <DIR> d-------- C:\rsit
2009-01-10 14:44 . 2009-01-10 14:44 49,395 --a------ C:\Yasodha-Krishna.jpg
2009-01-10 14:40 . 2009-01-10 14:45 36,988 --a------ C:\framed Krishna-cows.jpg
2009-01-05 10:49 . 2004-05-05 02:19 <DIR> d-------- c:\documents and settings\Administrator\WINDOWS
2009-01-05 10:49 . 2004-05-05 02:19 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Symantec
2009-01-05 10:49 . 2004-05-06 02:52 <DIR> d-------- c:\documents and settings\Administrator\Application Data\CyberLink
2009-01-05 10:49 . 2009-01-12 12:49 <DIR> d-------- c:\documents and settings\Administrator
2009-01-05 10:44 . 2009-01-05 10:44 <DIR> d-------- c:\documents and settings\Annapurna\Application Data\MSN6
2009-01-05 10:44 . 2009-01-05 10:44 <DIR> d-------- c:\documents and settings\All Users\Application Data\MSN6

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-18 18:02 --------- d-----w c:\documents and settings\All Users\Application Data\yahoo!
2009-01-17 01:17 --------- d-----w c:\program files\Java
2009-01-14 17:39 --------- d-----w c:\program files\Common Files\Motive
2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys
2008-11-25 22:17 --------- d-----w c:\program files\Audacity
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-03-27 00:30 563,200 ----a-w c:\program files\AdbeRdr708_en_US.exe
2006-05-15 00:20 5,115,704 ----a-w c:\program files\Firefox Setup 1.5.0.3.exe
2002-12-12 07:27 73,728 --sha-w c:\windows\RegisteredPackages\{DD90D410-1823-43EB-9A16-A2331BF08799}$BACKUP$\System\wmplayer.exe
2008-08-23 15:45 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008082320080824\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2004-03-04 2904064]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-01-01 282624]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-16 136600]

c:\documents and settings\LEN\Start Menu\Programs\Startup\
TrueAssistant.lnk - c:\program files\TrueAssistant\TrueAssistant.exe [2005-04-02 372224]

c:\documents and settings\Annapurna\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2003-09-21 110592]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
BigFix.lnk - c:\program files\BigFix\BigFix.exe [2004-05-01 1742384]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
--a------ 2008-06-12 01:38 34672 c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
--a------ 2008-04-13 19:12 15360 c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
--a------ 2004-03-04 16:29 2904064 c:\windows\system32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2007-01-01 14:27 282624 c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\PROGRA~1\\Yahoo!\\MESSEN~1\\Yserver.exe"= c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Macromedia\\Dreamweaver MX\\Dreamweaver.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

S4 Ndnsenpo;Ndnsenpo; [x]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - AD-WATCH_REAL-TIME_SCANNER
*NewlyCreated* - AD-WATCH_REGISTRY_FILTER
*Deregistered* - Ad-Watch Registry Filter
*Deregistered* - InCDrec
.
Contents of the 'Scheduled Tasks' folder

2008-11-01 c:\windows\Tasks\defrag.job
- c:\windows\system32\defrag.exe [2008-04-13 19:12]

2009-01-18 c:\windows\Tasks\Disk Cleanup.job
- c:\windows\system32\cleanmgr.exe [2008-04-13 19:12]

2009-01-18 c:\windows\Tasks\System Diagnostic.job
- c:\progra~1\CYBERL~1\PowerDVD\cldma.exe [2003-11-01 04:39]

2009-01-18 c:\windows\Tasks\WinASORegistryOptimizerForAnnapurna.job
- c:\program files\WinASO\Registry Optimizer 3.2\RegOpt.exe [2008-02-02 12:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = hxxp://shell.windows.com/fileassoc/0409/xml/redir.asp?Ext=CFG
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
LSP: c:\windows\System32\VetRedir.dll

O16 -: Microsoft XML Parser for Java - c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd
FF - ProfilePath - c:\documents and settings\Annapurna\Application Data\Mozilla\Firefox\Profiles\a7vc9p2k.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-18 16:06:19
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(696)
c:\windows\System32\VetRedir.dll
c:\windows\system32\ISafeIf.dll
.
Completion time: 2009-01-18 16:07:59
ComboFix-quarantined-files.txt 2009-01-18 21:07:41
ComboFix2.txt 2009-01-14 18:38:05

Pre-Run: 143,737,090,048 bytes free
Post-Run: 143,728,467,968 bytes free

126 --- E O F --- 2009-01-14 23:31:41

Good. Are you now able to run Kaspersky online scanner too?

Hi
Yes, I was just busy as me and my husband went down to an inauguration concert in DC, yesterday. I am thankful for your expertise and patience. I freaked out a little mainly because of my inexperience because I was scared that something might damage specially all my graphic programs. Most of them I got from a friend and I have no CD to reinstall them.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:48:02 AM, on 1/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Watch.exe
C:\Program Files\HijackThis\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://shell.windows.com/fileassoc/0409/xm...dir.asp?Ext=CFG
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\Ad-Watch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/verizonyahoo/Tru...erizonYahoo.exe
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 6469 bytes

KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, January 18, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, January 18, 2009 20:17:08
Records in database: 1643542
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics:
Files scanned: 72029
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 01:31:49

No malware has been detected. The scan area is clean.

The selected area was scanned.

You're welcome

The logs look good now.


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:

• Click START then RUN
• Now type Combofix /u in the runbox and click OK

You may also delete C:\Documents and Settings\Annapurna\Desktop\dds.com file now if it still exists.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• hosts file:
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  1. Click the start button (at the lower left hand corner of your screen)
  2. Click run
  3. In the dialog box, type services.msc
  4. hit enter, then locate dns client
  5. Highlight it, then double-click it.
  6. On the dropdown box, change the setting from automatic to manual.
  7. Click ok

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and install firewall ONLY!).

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

Hi
Just want to add a comment. I do appreciate the time and effort you have put into helping me getting rid of viruses. Not only that but also giving instructions on how to keep my computer safe and clean. I have been wanting to do this for a long time as internet is such a virus infected place, but I guess I am like most people, I use the computer until something happens. I guess I really did not know how to do it either. I took a basic one day maintenance course but there are not a whole lot of these things out there. Anyway, I will definitely use Adaware as long as I have a computer thanks to your excellent customer service.

Ann-Kristin (I am actually a Swedish viking from Stockholm).

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact the staff member who was helping you with your issue.

Everyone else please begin a New Topic.

Thank you !