QUOTE(Mike-B @ Dec 25 2008, 03:08 AM) 
Like many here I ran into a problem with Ad-Aware 2007 after the upgrade to IE7. I have the Pro version and contacted support. Unfortunately they repeatedly responded by telling me to uninstall 2007 and install 2008 without addressing the error messages I, like you, have received. I run Windows Vista.
I discovered what should have been told me to begin with.
You FIRST have to go to msconfig (in Vista, Start > type in msconfig > then select) > Start Up, and un-check aawservice from the start up list. (Task Manager is supposed to let you know what is runing, however, after trying to uninstall 2007 no reference to it appeared in Task Manager even though the aawservice was running/trying to run and giving the Unhandled Exception error).
Re-Start your system. This will eliminate the Unhandled Exception error.
You will now be able to go to Program File and Program Data File and delete all Lavasoft info. Before, you would receive an error message "You need permission to perform this action".
Make sure you completely uninstall 2007. See: http://www.lavasoftsupport.com/index.php?showtopic=22364
I was then able to install 2008 (those with paid versions will be asked to enter your registration during the process).
I was able to do a Full System scan. All appears to be well.
Hope this helps.
Mike
I discovered what should have been told me to begin with.
You FIRST have to go to msconfig (in Vista, Start > type in msconfig > then select) > Start Up, and un-check aawservice from the start up list. (Task Manager is supposed to let you know what is runing, however, after trying to uninstall 2007 no reference to it appeared in Task Manager even though the aawservice was running/trying to run and giving the Unhandled Exception error).
Re-Start your system. This will eliminate the Unhandled Exception error.
You will now be able to go to Program File and Program Data File and delete all Lavasoft info. Before, you would receive an error message "You need permission to perform this action".
Make sure you completely uninstall 2007. See: http://www.lavasoftsupport.com/index.php?showtopic=22364
I was then able to install 2008 (those with paid versions will be asked to enter your registration during the process).
I was able to do a Full System scan. All appears to be well.
Hope this helps.
Mike
I may be missing the point here but the cause of the problem is the current def file. Until I loaded the latest 0143.008 def file AAW2007 ran fine with none of the problems that I was seeing with AAW2008.
I just tried 0143.009 and had the same problem. I was able to revert to the original def file afetr some time waiting for the error report to be sent etc but the def file I now have is dated 11/2007.
Is it possible to download an earlier def file - maybe 0142.000 and try that as whatever my previous def file was it worked without the Unhandled Exception error that I am getting with the 0143.009 def file?
