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Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Resolved/Inactive HijackThis Logs
brendendavie
I have been attacked by a malware trojin. I have ad aware 2008. but no matter what I do .. it wont remove it, and it also jammed, windows live update and mcafee. how do we remove this virus.
Blade81
Hi brendendavie


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review (without attachments), and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
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