Lavasoft Support Forums > IncrediMail is a virus?

Lavasoft Support Forums > Lavasoft - General Support > False Positives - Anti-Virus Helix

bambalik

Dec 16 2008, 12:23 PM

Hi
I am trying to install IncrediMail with new installer - Which I cannot attach here
How can I post false positive sample?

bambalik

Dec 16 2008, 12:43 PM

Hi
Trying to install IncrediMail using the file attached
I am more than sure this is no virus
Here is the log and file itself
THANKS!

Mod.Edit/merged/Raziel

@ bambalik >> you're in the right forum -- thx !

@ LS friends >> it's Helix related

LS Albin

Dec 16 2008, 01:23 PM

Hi bambalik!

Thanks for your report, we will investigate this issue.

Best Regards

Albin

Lavasoft Research

bambalik

Dec 16 2008, 01:29 PM

How can I submit false positive alert?

LS Albin

Dec 16 2008, 02:11 PM

Hi again!

You already been posting a FP alert.

Thanks

Albin

Lavasoft Research

bambalik

Dec 21 2008, 06:13 AM

QUOTE(LS Albin @ Dec 16 2008, 03:11 PM)

Hi again!

You already been posting a FP alert.

Thanks

Albin

Lavasoft Research

Hi
Avira have removed this file from their DB so as secureweb gateway
Any news?
Thanks
Eliran

LS Albin

Dec 22 2008, 08:28 AM

Hi!

incredimail_install.exe has now been removed from detection. Just run a scan with the latest definition file for Helix.

Thanks

Albin

Lavasoft Research

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