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Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Ad-Aware SE Resolved/Inactive Issues
bones
Hi,
I have SE Personal 1.06 r1 and everytime I try to run it lately it freezes when I get to C:\Windows\system32\feclient.dll or somewhere near there. I ran it in safe mode yesterday and it ran just fine and came up with 19 critical objects but that didn't take care of it. What should I do?
Bones
SkittlesPC
If you have spysweeper, temporarily disable it and try your scan again. There is currently a conflict between Spysweeper and Ad-Aware as well as some other programs are conflicting with Spysweeper.
oldhead
QUOTE(SkittlesPC @ Jul 27 2006, 01:34 PM) *
If you have spysweeper, temporarily disable it and try your scan again. There is currently a conflict between Spysweeper and Ad-Aware as well as some other programs are conflicting with Spysweeper.


This should work for everyone currently having the problem of Ad-Aware freezing/hanging up due to a conflict with the new, updated version of Spy Sweeper (5.0.5.1286):

After right-clicking on SpySweeper icon in notification tray, click on 'Shields' , then the'Windows System' Tab, under 'Critical Shields' UNCHECK

'Memory Shield' AND 'Spy Installation Shield'....Ad-Aware Scan should now run...WITHOUT having to disable

SpySweeper (the other 11 shields are still functional!). Once Ad-Aware scan has finished simply RECHECK the

boxes and close the window.


If you can verify this works for others maybe you can help to 'spread' this fix as its easier and safer than having to disable SpySweeper altogether as, apparently some people were having difficulty starting Spy Sweeper back up.

I'm sure that the 'Brains' at Lavasoft and Webroot already know about this, but please pass it on as apparently the functions of ONLY those TWO(2) shields are preventing the Ad-Aware scans, not the entire Spysweeper Program.

Hope This Helps! Jeff
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