We have temporarily disabled the Email and Private Messaging system due to misuse of the report-to-moderator functions and the mailing of support requests directly to Lavasoft Staff.

We will be instigating some changes to forum policy to deal with these problems for the good of all in the forums.

Requests for support should be posted in the forum and not sent as a private message to Lavasoft Staff.

PM's and emails have been re-activated. Please make sure that you are NOT using those features to send requests for help. That is not how to use this forum and those will not be answered.

Added to the Forum Rules located here:
http://www.lavasoftsupport.com/index.php?showtopic=87

Please do NOT send Private Messages to Staff or helpers to request assistance! We do not give a personal support via PM nor by email, AIM, ICQ, IRC! The way to request help is to post a NEW TOPIC in the appropriate forum.

Look for the *New Topic* Button near the top right when viewing the forums.

Unsolicited PM's or emails sent to staff and/or helpers will NOT be answered. Replies are posted to topics in the forum instead.

If you need help with how to use this forum please see the "Help" link at the very top of the forum
or click here:
http://www.lavasoftsupport.com/index.php?act=Help

Thank you for your cooperation and understanding