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Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > AAW 2007 Resolved /Inactive Issues
Desire
Dear Lavasoft,
I have been using your ad-aware product for quite some time and i have never been let down by its performance,
though lately i can seem to be using it, as my latest edition was 2007 and after hard work i seem to was able to get rid of it (in order to install the newer and better one).
I cant seem to find add aware in my add/remove application (i have used many uninstallers including deleting manually files related to it).
But now each time i am trying to install ad-aware 20008 or 2007 in the end before it "registers product" it suddenly makes a "roll back" and i get the message:
"Fatal Error, the installation was ended prematurely because of an error", not specifying what the error is.
I don't know what to do now, as i get the same thing over and over again, and i cant seem to find anything related to ad-aware on my computer.
please help me out so our co-working can continue as i still have some belief in your program.
dhoward
i have up dated my ad aware 2007 to 2008 , the update removel my 2007 adaware and is now giving me an error message 19811
casey_boy
Hi,

download Revo and use to it to remove 2007/2008, by choosing the 3rd option.

Then if successful, try and install 2008 again.

Hope that works and sorry for the late reply,

Casey
SpySentinel
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