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erhan
hello
excuse me i don't speak english

I want to uninstall ad aware 2007 but i have this message:

Error 1720 there is a problem with this windows installer package. a script required for this install to complete could not be run. Contact your support personnel or package vendor.

Merci
erhan
It 's ok with microsoft logiciel
Name is msicuu2 version 4.71.1015.0
SpySentinel
Welcome to the Lavasoft Support Forum

Please try the following:
1. go to the start menu, click 'Run...' and type 'services.msc'
2. in the services window, locate 'Ad-Aware 2007 Service', select it and click 'Stop'
3. when the service is stopped, try to uninstall again


If you still receive the 1720 error, and are running Windows 2000 or XP, please go to the Windows Script page, download and (re)install the Windows Script. Then try uninstalling again.


If it still won't uninstall try downloading the Windows Installer Cleanup Utility from here and run that.

Please let me know if this works

Regards,
SpySentinel
Ad-Aware 2007/2008 Beta Team

rcraig
QUOTE(SpySentinel @ Aug 3 2008, 07:21 PM) *
Welcome to the Lavasoft Support Forum

Please try the following:
1. go to the start menu, click 'Run...' and type 'services.msc'
2. in the services window, locate 'Ad-Aware 2007 Service', select it and click 'Stop'
3. when the service is stopped, try to uninstall again
If you still receive the 1720 error, and are running Windows 2000 or XP, please go to the Windows Script page, download and (re)install the Windows Script. Then try uninstalling again.
If it still won't uninstall try downloading the Windows Installer Cleanup Utility from here and run that.

Please let me know if this works

Regards,
SpySentinel
Ad-Aware 2007/2008 Beta Team



Hi--

None of these suggestions worked for me despite several tries of each. Any other ideas?

Thanks.

--rcraig
SpySentinel
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