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Lavasoft Support Forums > Archived Topics > Archives: Resolved/Inactive Topics > Ad-Aware SE Resolved/Inactive Issues
jdhart
I just want to say that I'm having EXACTLY the same problem. It started today after I downloaded the latest ad-aware update. Scanning resulted in 58 critical objects. Most of them PurityScan. Usually I get 1 or two critical objects at the most.
The program now stalls after the "Deleting Selection" bar is at 100%.
LS CalamityJane
QUOTE(jdhart @ Jul 18 2006, 06:53 PM) *
I just want to say that I'm having EXACTLY the same problem. It started today after I downloaded the latest ad-aware update. Scanning resulted in 58 critical objects. Most of them PurityScan. Usually I get 1 or two critical objects at the most.
The program now stalls after the "Deleting Selection" bar is at 100%.

@ jdhart, Yours needs to be verified, could you please go here
http://www.lavasoftsupport.com/index.php?a...CODE=00&f=6
and start a new topic with the results of your Adaware Scan log.

{Split from other thread...merged into present topic}
jdhart
LS CalamityJane told me to post the results of my scan log on a new thread here. I'm having trouble with Ad-aware getting stuck when it is deleting. It goes to 100% and stops. I think I got rid of most of the SurityScan using norton AV, but it is still getting stuck. I'm pretty new at this so please excuse my ignorance of how it all works.
This may not be anything but I notice that as soon as I start to delete the items, all of my desk top icons breifly dissapear along with the icons in tray. Like windows is reloading. I never noticed that happening before.
Thanks in advance for your help.
Below is my scan log.

Ad-Aware SE Build 1.06r1
Logfile Created on:Tuesday, July 18, 2006 8:57:36 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R115 17.07.2006
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
»»»»»»»»»»»

References detected d######g the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
0 Possible New Malware 0(TAC index:3):44 total references
MRU List(TAC index:0):3 total references
PurityScan(TAC index:6):1 total references
Tracking Cookie(TAC index:3):1 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Search for low-risk threats
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules d######g scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : D######g removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


7-18-2006 8:57:36 PM - Scan started. (Smart mode)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 1272
ThreadCreationTime : 7-18-2006 4:47:06 PM
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 1336
ThreadCreationTime : 7-18-2006 4:47:07 PM
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 1360
ThreadCreationTime : 7-18-2006 4:47:07 PM
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1408
ThreadCreationTime : 7-18-2006 4:47:07 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

PurityScan Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 6
Category : Malware
Comment : chkdsk.dll.dmp
Object : C:\WINDOWS\system32\


Warning! PurityScan Object found in memory(C:\WINDOWS\system32\javaw.dll)


#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1420
ThreadCreationTime : 7-18-2006 4:47:07 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA S###### (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:6 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1608
ThreadCreationTime : 7-18-2006 4:47:08 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1672
ThreadCreationTime : 7-18-2006 4:47:08 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:8 [msmpeng.exe]
FilePath : C:\Program Files\Windows Defender\
ProcessID : 1904
ThreadCreationTime : 7-18-2006 4:47:08 PM
BasePriority : Normal
FileVersion : 1.1.1347.0
ProductVersion : 1.1.1347.0
ProductName : Windows Defender
CompanyName : Microsoft Corporation
FileDescription : Service Executable
InternalName : MsMpEng.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : MsMpEng.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:9 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1952
ThreadCreationTime : 7-18-2006 4:47:08 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:10 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 2000
ThreadCreationTime : 7-18-2006 4:47:09 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:11 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 224
ThreadCreationTime : 7-18-2006 4:47:11 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:12 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 312
ThreadCreationTime : 7-18-2006 4:47:12 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:13 [ccproxy.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 612
ThreadCreationTime : 7-18-2006 4:47:13 PM
BasePriority : Normal
FileVersion : 103.0.8.2
ProductVersion : 103.0.8.2
ProductName : Client and Host Security Platform
CompanyName : Symantec Corporation
FileDescription : Symantec Network Proxy Service
InternalName : ccProxy
LegalCopyright : Copyright © 2000-2004 Symantec Corporation. All rights reserved.
OriginalFilename : ccProxy.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:14 [ccsetmgr.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 632
ThreadCreationTime : 7-18-2006 4:47:13 PM
BasePriority : Normal
FileVersion : 103.0.7.2
ProductVersion : 103.0.7.2
ProductName : Client and Host Security Platform
CompanyName : Symantec Corporation
FileDescription : Symantec Settings Manager Service
InternalName : ccSetMgr
LegalCopyright : Copyright © 2000-2004 Symantec Corporation. All rights reserved.
OriginalFilename : ccSetMgr.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\


Warning! "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"Process could not be terminated!

#:15 [issvc.exe]
FilePath : C:\Program Files\Norton Personal Firewall\
ProcessID : 648
ThreadCreationTime : 7-18-2006 4:47:13 PM
BasePriority : Normal
FileVersion : 8.0.5.14
ProductVersion : 8.0
ProductName : Norton Internet Security
CompanyName : Symantec Corporation
FileDescription : IS Service
InternalName : ISSVC.exe
LegalCopyright : Copyright © 2004 Symantec Corporation
OriginalFilename : ISSVC.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:16 [sndsrvc.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 664
ThreadCreationTime : 7-18-2006 4:47:14 PM
BasePriority : Normal
FileVersion : 5.5.1.6
ProductVersion : 5.5
ProductName : Symantec Security Drivers
CompanyName : Symantec Corporation
FileDescription : Network Driver Service
InternalName : SndSrvc
LegalCopyright : Copyright 2002, 2003, 2004 Symantec Corporation
OriginalFilename : SndSrvc.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\


Warning! "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"Process could not be terminated!

#:17 [spbbcsvc.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\SPBBC\
ProcessID : 1320
ThreadCreationTime : 7-18-2006 4:47:16 PM
BasePriority : Normal
FileVersion : 1,0,1,47
ProductVersion : 1,0,1,47
ProductName : SPBBC
CompanyName : Symantec Corporation
FileDescription : SPBBC Service
InternalName : SPBBCSvc
LegalCopyright : Copyright © 2004 Symantec Corporation. All rights reserved.
OriginalFilename : SPBBCSvc.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:18 [ccevtmgr.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 1424
ThreadCreationTime : 7-18-2006 4:47:16 PM
BasePriority : Normal
FileVersion : 103.0.7.2
ProductVersion : 103.0.7.2
ProductName : Client and Host Security Platform
CompanyName : Symantec Corporation
FileDescription : Symantec Event Manager Service
InternalName : ccEvtMgr
LegalCopyright : Copyright © 2000-2004 Symantec Corporation. All rights reserved.
OriginalFilename : ccEvtMgr.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:19 [spoolsv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 952
ThreadCreationTime : 7-18-2006 4:47:19 PM
BasePriority : Normal
FileVersion : 5.1.2600.2696 (xpsp_sp2_gdr.050610-1519)
ProductVersion : 5.1.2600.2696
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:20 [aluschedulersvc.exe]
FilePath : C:\Program Files\Symantec\LiveUpdate\
ProcessID : 516
ThreadCreationTime : 7-18-2006 4:47:28 PM
BasePriority : Normal
FileVersion : 3.0.0.160
ProductVersion : 3.0.0.160
ProductName : LiveUpdate
CompanyName : Symantec Corporation
FileDescription : Automatic LiveUpdate Scheduler Service
InternalName : Automatic LiveUpdate Scheduler Service
LegalCopyright : Copyright © 1996-2005 Symantec Corporation
OriginalFilename : ALUSchedulerSvc.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\


Warning! "C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"Process could not be terminated!

#:21 [compaq-rba.exe]
FilePath : C:\Program Files\compaq\Compaq Advisor\bin\
ProcessID : 552
ThreadCreationTime : 7-18-2006 4:47:28 PM
BasePriority : Normal
FileVersion : 1, 0, 0, 664
ProductVersion : 1, 0, 0, 664
ProductName : NeoPlanet RBA
CompanyName : NeoPlanet
FileDescription : RBA
InternalName : RBA
LegalCopyright : Copyright © 2001
OriginalFilename : RBA.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:22 [npfmntor.exe]
FilePath : C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\
ProcessID : 720
ThreadCreationTime : 7-18-2006 4:47:28 PM
BasePriority : Normal
FileVersion : 11.0.16.2
ProductVersion : 11.0.16
ProductName : Norton AntiVirus
CompanyName : Symantec Corporation
FileDescription : Norton AntiVirus Firewall Install Monitor
InternalName : NPFMonitor
LegalCopyright : Norton AntiVirus 2005 for Windows 98/ME/2000/XP Copyright © 2004 Symantec Corporation. All rights reserved.
OriginalFilename : NPFMonitor.EXE

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\


Warning! "C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe"Process could not be terminated!

#:23 [nprotect.exe]
FilePath : C:\PROGRA~1\NORTON~2\NORTON~3\
ProcessID : 1048
ThreadCreationTime : 7-18-2006 4:47:28 PM
BasePriority : Normal
FileVersion : 18.0.3.11
ProductVersion : 18.0.3.11
ProductName : Norton Utilities
CompanyName : Symantec Corporation
FileDescription : Norton Protection Status
InternalName : NPROTECT
LegalCopyright : Copyright © 1997-2005 Symantec Corporation
LegalTrademarks : Norton Utilities® and UnErase® are registered trademarks of Symantec Corporation.
OriginalFilename : NPROTECT.EXE

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:24 [nopdb.exe]
FilePath : C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\
ProcessID : 2136
ThreadCreationTime : 7-18-2006 4:47:35 PM
BasePriority : Normal
FileVersion : 7.00.0.24
ProductVersion : 7.00.0.24
ProductName : Norton Speed Disk
CompanyName : Symantec Corporation
FileDescription : NOPDB
InternalName : NOPDB
LegalCopyright : Copyright © 1997-2005 Symantec Corporation
OriginalFilename : NOPDB.dll

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:25 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 2188
ThreadCreationTime : 7-18-2006 4:47:35 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:26 [symlcsvc.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\CCPD-LC\
ProcessID : 2264
ThreadCreationTime : 7-18-2006 4:47:35 PM
BasePriority : Normal
FileVersion : 1.8.54.841
ProductVersion : 1.8.54.841
ProductName : Symantec Core Component
CompanyName : Symantec Corporation
FileDescription : Symantec Core Component
InternalName : symlcsvc
LegalCopyright : Copyright © 2003
OriginalFilename : symlcsvc.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:27 [ccapp.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 3212
ThreadCreationTime : 7-18-2006 4:47:44 PM
BasePriority : Normal
FileVersion : 103.0.7.2
ProductVersion : 103.0.7.2
ProductName : Client and Host Security Platform
CompanyName : Symantec Corporation
FileDescription : Symantec User Session
InternalName : ccApp
LegalCopyright : Copyright © 2000-2004 Symantec Corporation. All rights reserved.
OriginalFilename : ccApp.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:28 [viewmgr_.exe]
FilePath : C:\Program Files\Viewpoint\Viewpoint Manager\
ProcessID : 3220
ThreadCreationTime : 7-18-2006 4:47:44 PM
BasePriority : Normal
FileVersion : 2, 0, 0, 42
ProductVersion : 2, 0, 0, 42
ProductName : Viewpoint Manager
CompanyName : Viewpoint Corporation
FileDescription : ViewMgr
InternalName : Viewpoint Manager
LegalCopyright : Copyright © 2004
OriginalFilename : ViewMgr.exe
Comments : Viewpoint Manager

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:29 [retroexpress.exe]
FilePath : C:\PROGRA~1\Dantz\RETROS~1\
ProcessID : 3268
ThreadCreationTime : 7-18-2006 4:47:44 PM
BasePriority : Normal


0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:30 [point32.exe]
FilePath : C:\Program Files\Microsoft IntelliPoint\
ProcessID : 3336
ThreadCreationTime : 7-18-2006 4:47:45 PM
BasePriority : Normal


0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:31 [igfxtray.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 3352
ThreadCreationTime : 7-18-2006 4:47:45 PM
BasePriority : Normal
FileVersion : 3.0.0.4342
ProductVersion : 7.0.0.4342
ProductName : Intel® Common User Interface
CompanyName : Intel Corporation
FileDescription : igfxTray Module
InternalName : IGFXTRAY
LegalCopyright : Copyright 1999-2004, Intel Corporation
OriginalFilename : IGFXTRAY.EXE

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:32 [hkcmd.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 3472
ThreadCreationTime : 7-18-2006 4:47:45 PM
BasePriority : Normal
FileVersion : 3.0.0.4342
ProductVersion : 7.0.0.4342
ProductName : Intel® Common User Interface
CompanyName : Intel Corporation
FileDescription : hkcmd Module
InternalName : HKCMD
LegalCopyright : Copyright 1999-2004, Intel Corporation
OriginalFilename : HKCMD.EXE

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:33 [tfswctrl.exe]
FilePath : C:\WINDOWS\system32\dla\
ProcessID : 3484
ThreadCreationTime : 7-18-2006 4:47:45 PM
BasePriority : Normal
FileVersion : 1.03.37a
CompanyName : VERITAS Software, Inc.
FileDescription : Direct Access Component
LegalCopyright : Copyright © VERITAS Software, Inc.

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\


Warning! "C:\WINDOWS\system32\dla\tfswctrl.exe"Process could not be terminated!

#:34 [qttask.exe]
FilePath : C:\Program Files\QuickTime\
ProcessID : 3576
ThreadCreationTime : 7-18-2006 4:47:46 PM
BasePriority : Normal
FileVersion : 6.4
ProductVersion : QuickTime 6.4
ProductName : QuickTime
CompanyName : Apple Computer, Inc.
InternalName : QuickTime Task
LegalCopyright : © Apple Computer, Inc. 2001-2003
OriginalFilename : QTTask.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:35 [msascui.exe]
FilePath : C:\Program Files\Windows Defender\
ProcessID : 3592
ThreadCreationTime : 7-18-2006 4:47:46 PM
BasePriority : Normal
FileVersion : 1.1.1347.0
ProductVersion : 1.1.1347.0
ProductName : Windows Defender
CompanyName : Microsoft Corporation
FileDescription : Windows Defender User Interface
InternalName : MSASCUI
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : MSASCUI.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:36 [cpqeadm.exe]
FilePath : C:\Program Files\Compaq\Easy Access Button Support\
ProcessID : 4040
ThreadCreationTime : 7-18-2006 4:47:50 PM
BasePriority : Normal
FileVersion : 8.0.0.411
ProductVersion : 8.0.0.411
ProductName : Compaq Easy Access Button Support
CompanyName : Compaq Computer Corporation
FileDescription : Easy Access Software Demon
InternalName : CPQEADM
LegalCopyright : Copyright © 2002
OriginalFilename : CPQEADM.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:37 [bttnserv.exe]
FilePath : C:\PROGRA~1\Compaq\EASYAC~1\
ProcessID : 108
ThreadCreationTime : 7-18-2006 4:47:53 PM
BasePriority : Normal
FileVersion : 6.00.448
ProductVersion : 6.00.448
ProductName : BttnServ Module
CompanyName : Compaq Computer Corporation
FileDescription : Button Server
InternalName : BttnServ
LegalCopyright : Copyright 1997-2001 Compaq Computer Corporation
OriginalFilename : BttnServ.exe
Comments : 6.00.448

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:38 [wmiapsrv.exe]
FilePath : C:\WINDOWS\System32\wbem\
ProcessID : 3188
ThreadCreationTime : 7-18-2006 4:47:58 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI Performance Adapter Service
InternalName : WmiApSrv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : WmiApSrv.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:39 [ccapp.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 236
ThreadCreationTime : 7-18-2006 4:48:05 PM
BasePriority : Normal
FileVersion : 103.0.7.2
ProductVersion : 103.0.7.2
ProductName : Client and Host Security Platform
CompanyName : Symantec Corporation
FileDescription : Symantec User Session
InternalName : ccApp
LegalCopyright : Copyright © 2000-2004 Symantec Corporation. All rights reserved.
OriginalFilename : ccApp.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:40 [ccapp.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 1016
ThreadCreationTime : 7-18-2006 4:48:06 PM
BasePriority : Normal
FileVersion : 103.0.7.2
ProductVersion : 103.0.7.2
ProductName : Client and Host Security Platform
CompanyName : Symantec Corporation
FileDescription : Symantec User Session
InternalName : ccApp
LegalCopyright : Copyright © 2000-2004 Symantec Corporation. All rights reserved.
OriginalFilename : ccApp.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:41 [retrorun.exe]
FilePath : C:\PROGRA~1\Dantz\RETROS~1\
ProcessID : 2208
ThreadCreationTime : 7-18-2006 4:48:30 PM
BasePriority : Normal
FileVersion : 1.0.196
ProductVersion : 1.0
ProductName : Retrospect
CompanyName : Dantz Development Corporation
FileDescription : Retrospect
InternalName :
LegalCopyright : Copyright Dantz 1989-2004
LegalTrademarks : Dantz® Retrospect®
OriginalFilename : retrorun.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:42 [navapsvc.exe]
FilePath : C:\Program Files\Norton SystemWorks\Norton AntiVirus\
ProcessID : 1768
ThreadCreationTime : 7-18-2006 4:48:48 PM
BasePriority : Normal
FileVersion : 11.0.16.2
ProductVersion : 11.0.16
ProductName : Norton AntiVirus
CompanyName : Symantec Corporation
FileDescription : Norton AntiVirus Auto-Protect Service
InternalName : NAVAPSVC
LegalCopyright : Norton AntiVirus 2005 for Windows 98/ME/2000/XP Copyright © 2004 Symantec Corporation. All rights reserved.
OriginalFilename : NAVAPSVC.EXE

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\


Warning! "C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe"Process could not be terminated!

#:43 [msmsgs.exe]
FilePath : C:\Program Files\Messenger\
ProcessID : 248
ThreadCreationTime : 7-18-2006 4:50:22 PM
BasePriority : Normal
FileVersion : 4.7.3001
ProductVersion : Version 4.7.3001
ProductName : Messenger
CompanyName : Microsoft Corporation
FileDescription : Windows Messenger
InternalName : msmsgs
LegalCopyright : Copyright © Microsoft Corporation 2004
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msmsgs.exe

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:44 [aim.exe]
FilePath : C:\Program Files\AIM\
ProcessID : 728
ThreadCreationTime : 7-18-2006 4:51:16 PM
BasePriority : Normal
FileVersion : 5.9.3690
ProductVersion : 5.9.3690
ProductName : AOL Instant Messenger
CompanyName : America Online, Inc.
FileDescription : AOL Instant Messenger
InternalName : AIM
LegalCopyright : Copyright © 1996-2004 America Online, Inc.
OriginalFilename : AIM.EXE

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:45 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 5580
ThreadCreationTime : 7-18-2006 10:37:25 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:46 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 4488
ThreadCreationTime : 7-18-2006 10:40:01 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



#:47 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 5488
ThreadCreationTime : 7-19-2006 2:57:06 AM
BasePriority : Normal
FileVersion : 6.2.0.236
ProductVersion : SE 106
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft AB Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

0 Possible New Malware 0 Object Recognized!
Type : Process
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 44


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 44


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 44


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking Cookie Object Recognized!
Type : IECache Entry
Data : jeff@2o7[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:39
Value : Cookie:jeff@2o7.net/
Expires : 7-17-2011 5:02:02 PM
LastSync : Hits:39
UseCount : 0
Hits : 39

Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 1
Objects found so far: 45



Deep scanning and examining files...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\WINDOWS
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 45

0 Possible New Malware 0 Object Recognized!
Type : File
Data : javaw.dll
TAC Rating : 0
Category : Data Miner
Comment :
Object : C:\WINDOWS\system32\



Disk Scan Result for C:\WINDOWS\system32
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 46

Disk Scan Result for C:\DO######E~1\Jeff\LOCALS~1\Temp\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 46


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
1 entries scanned.
New critical objects:0
Objects found so far: 46



MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw


MRU List Object Recognized!
Location: : S-1-5-21-3646499915-3928787509-1647371527-1006\software\microsoft\internet explorer\typedurls
Description : list of recently entered addresses in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-3646499915-3928787509-1647371527-1006\software\microsoft\windows media\wmsdk\general
Description : windows media sdk



Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 49

8:59:22 PM Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:01:45.688
Objects scanned:91205
Objects identified:2
Objects ignored:0
New critical objects:2
LS CalamityJane
The newer variants of PurityScan are very hard to remove by automated scanners once installed.

I need a scan log from this free tool:

Instructions on creating a HijackThis Log
http://www.lavasoftsupport.com/index.php?showtopic=216

Then post your log into this thread.

Open Hijackthis again, and instead of scan, this time choose *Open Misc. Tools Section*
Next choose *Open Uninstall Manager*
Wait while it prepares a list. When done, press the *Save List* button
Notepad should popup. Copy that text also into your next reply.
jdhart
Thanks,
I hope I did This right:

Logfile of HijackThis v1.99.1
Scan saved at 5:28:19 PM, on 7/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\umonit.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\igfxtray.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\Jeff\APPLIC~1\MCROSO~1\regsvr32.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\NAVW32.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R3 - URLSearchHook: (no name) - {DAE935D0-FB60-A6EE-1684-F15A673C1BB2} - (no file)
R3 - URLSearchHook: (no name) - {D7BE6781-A961-A4BE-1684-F15A673C42B0} - (no file)
R3 - URLSearchHook: (no name) - {E851726A-B7D7-E659-AD88-E43B810274B2} - (no file)
R3 - URLSearchHook: (no name) - {CCFB293C-ED81-EC54-A5DD-E1CB2E9F59B4} - (no file)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1CCA3142-AAA4-A222-8C2B-AB7F151A84BC} - (no file)
O2 - BHO: (no name) - {20BD2FEA-EA51-E08C-2C74-BBCE6EBCEABE} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: (no name) - {89233D19-AFA8-F92A-D79A-A00FA29048B5} - (no file)
O2 - BHO: (no name) - {98777DBE-E759-E881-7F92-B09EFB340AB1} - (no file)
O2 - BHO: (no name) - {9B722DE8-B05B-BDDB-2C92-B09EFB3451B5} - (no file)
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: (no name) - {B81E2D17-EBF7-B270-872F-BE3EC12720B3} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {BE172A10-E7F1-E720-D22F-BE3EC1277AE5} - (no file)
O2 - BHO: (no name) - {CC232FBC-E30F-EAD0-2892-B09EFB3454E5} - (no file)
O2 - BHO: (no name) - {CCFB293C-ED81-EC54-A5DD-E1CB2E9F59B4} - (no file)
O2 - BHO: (no name) - {D7BE6781-A961-A4BE-1684-F15A673C42B0} - (no file)
O2 - BHO: (no name) - {DAE935D0-FB60-A6EE-1684-F15A673C1BB2} - (no file)
O2 - BHO: (no name) - {E851726A-B7D7-E659-AD88-E43B810274B2} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [UMonit] C:\WINDOWS\system32\umonit.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [MXOBG] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\RunOnce: [] C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe -z
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aaou] "C:\DOCUME~1\Jeff\APPLIC~1\MCROSO~1\regsvr32.exe" -vt ndrv
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [Obwhxmw] C:\Program Files\Common Files\?racle\scanregw.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ColorPlus Startup.lnk = C:\Program Files\PANTONE COLORVISION\ColorPlus\ColorPlus.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: ChatSpace Full Java Client 4.0.0.320 - http://63.102.226.240:8000/Java/cfs40320.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4056/ftp...02/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl...ArcadeRdxIE.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://hgtv3.view22.com/view22/app/view22rte.cab
O20 - AppInit_DLLs: c:\windows\system32\wuaclt.dll spoolsv.dll C:\WINDOWS\system32\spoolsv.dll C:\WINDOWS\system32\scanregw.dll C:\WINDOWS\system32\javaw.dll C:\WINDOWS\system32\wuaclt.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
LS CalamityJane
You did terrific smile.gif

Could you please Open HijackThis and instead of scan choose *Open Misc Tools Section*

Then choose *Open Uninstall Manager*

Wait while it builds a list. When done, press the *Save List* Button
Notepad should popup with a text file. Please copy and paste those results back here.

............
Next, there are some files on there that are suspect, I'd like to examine them please.

O20 - AppInit_DLLs: c:\windows\system32\wuaclt.dll spoolsv.dll C:\WINDOWS\system32\spoolsv.dll C:\WINDOWS\system32\scanregw.dll C:\WINDOWS\system32\javaw.dll C:\WINDOWS\system32\wuaclt.dll

Go here to upload the files as attachments
http://www.thespykiller.co.uk/forum/index.php?board=1.0
Just press new topic (Make the subject: For CalamityJane from at LS ),
fill in a short message & then press the browse button and then navigate to & select these files on your computer, If there is more than 1 file then press the more attachments button for each extra file and browse and select etc and then when all the files are listed in the windows press the *Post* button to upload the files

Files to upload:

c:\windows\system32\wuaclt.dll

C:\WINDOWS\system32\spoolsv.dll

C:\WINDOWS\system32\scanregw.dll

C:\WINDOWS\system32\javaw.dll

You DO NOT need to be a member to upload, anybody can upload the files

You will not see the files that have been uploaded as they only show to the authorized users who can download them. I can see them and collect them from there and reply to you back here with the results.
jdhart
QUOTE(LS CalamityJane @ Jul 24 2006, 12:52 AM) *
You did terrific smile.gif

Could you please Open HijackThis and instead of scan choose *Open Misc Tools Section*

Then choose *Open Uninstall Manager*

Wait while it builds a list. When done, press the *Save List* Button
Notepad should popup with a text file. Please copy and paste those results back here.


Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Download Manager 2.0 (Remove Only)
Adobe Photoshop 6.0
Adobe Reader 7.0.7
America Online
AOL Coach Version 1.0(Build:20011028.1)
AOL Instant Messenger
AviSynth 2.5
Blasterball 2 from AIM Games (remove only)
Calendar Builder
CC_ccProxyExt
ccCommon
CCleaner (remove only)
ccPxyCore
City of Heroes (remove only)
Coloreal
ColorPlus
Compaq Advisor
CompuServe 2000
Creative Jukebox Driver
Creative MediaSource
Creative Removable Disk Manager
Creative System Information
Creative Zen Micro
dBpowerAMP Music Converter
dBpowerAMP WMA V9.1 Codec
DLA
DVD Decrypter (Remove Only)
Easy Access Button Support
Galaxy Invaders
Generic USB Mass Storage Patch Driver
Hijackthis 1.99.1
HijackThis 1.99.1
ImageMate 8 in 1 Read/Writer (SDDR-88)
Inactive HP Printer Drivers (Remove only)
Intel® Extreme Graphics Driver
Internet Worm Protection
InterVideo WinDVD
iriverter 0.16
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment Standard Edition v1.3.1
Java 2 SDK, SE v1.4.2_10
LimeWire 4.10.0
LiveReg (Symantec Corporation)
LiveUpdate 3.0 (Symantec Corporation)
Macromedia Flash Player 8
Macromedia Shockwave Player
Maxtor OneTouch
Microsoft .NET Framework 1.1
Microsoft Data Access Components KB870669
Microsoft FrontPage 2000 SR-1
Microsoft Money 2002
Microsoft Money 2002 System Pack
Microsoft Office XP Media Content
Microsoft Office XP Standard for Students and Teachers
Microsoft User-Mode Driver Framework Feature Pack 1.0.0 (Pre-Release 5348)
Microsoft Works 6.0
Microsoft Works and Money 2002 Setup Launcher
Mozilla Firefox (1.5)
MSRedist
MSRedist
NetBeans IDE 4.1
Netscape 6 (6.2.1)
Norton AntiSpam
Norton AntiVirus 2005
Norton AntiVirus Parent MSI
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Personal Firewall
Norton Personal Firewall
Norton Personal Firewall 2005 (Symantec Corporation)
Norton SystemWorks
Norton SystemWorks 2005
Norton SystemWorks 2005 (Symantec Corporation)
Norton Utilities
Norton WMI Update
Norton WMI Update
Norton WMI Update
NSW_DRM_COLLECTION
Overball from AIM (remove only)
Panda ActiveScan
PSP Max Media Manager
PSP Video 9 1.74
Python 2.2 combined Win32 extensions
Python 2.2.1
Quicken 2002 New User Edition
Quicken Financial Center
QuickGamma 2.0.0.1
QuickTime
RealArcade
RecordNow
RecordNow Update Manager
RegistryFix v3.0
Retrospect Express HD 1.0
Robotics Invention System 2.0
S3Display
S3Gamma2
S3Info2
S3Overlay
SanDisk ImageMate/SecureMate
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
SPBBC
Spybot - Search & Destroy 1.4
Star Defender
Symantec Script Blocking Installer
Symantec SCSSDist MSI
SymNet
The Movies™
TizzleTalk by OIN
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
URGE
URGE for Windows Media Player
USB Storage Adapter FX (MXO)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
WebPosition Gold 2
WebPosition Gold UPDATE
WildTangent Channel Manager
Windows Defender
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WiziWYG XP
Yahoo! Anti-Spy
Yahoo! Essentials
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Login
Yahoo! Messenger
Yahoo! Messenger Explorer Bar
Yahoo! Toolbar
LS CalamityJane
Go to your Control Panel and open Add/remove Programs.

Remove each of the following

TizzleTalk by OIN <---this is the PurityScan pest

These are all out of date, vulnerable version os Sun Java
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment Standard Edition v1.3.1


Reboot after removing the above.

Then go get the latest up to date version of Sun Java here:
http://www.java.com/en/download/manual.jsp

Here's why removing old versions of Sun Java is important:
Potential Vulnerability with Sun Java auto update
http://www.dslreports.com/forum/remark,14738046
.....................
Next, make a copy of these instructions to have handy because the next step needs to be done with all browsers closed. Then close all open browsers and open HijackThis

Do a *system scan only*.
When it finishes, place a checkmark next to each of these entries following listed and then press the *fix checked* button


R3 - URLSearchHook: (no name) - {DAE935D0-FB60-A6EE-1684-F15A673C1BB2} - (no file)

R3 - URLSearchHook: (no name) - {D7BE6781-A961-A4BE-1684-F15A673C42B0} - (no file)

R3 - URLSearchHook: (no name) - {E851726A-B7D7-E659-AD88-E43B810274B2} - (no file)

R3 - URLSearchHook: (no name) - {CCFB293C-ED81-EC54-A5DD-E1CB2E9F59B4} - (no file)

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: (no name) - {1CCA3142-AAA4-A222-8C2B-AB7F151A84BC} - (no file)

O2 - BHO: (no name) - {20BD2FEA-EA51-E08C-2C74-BBCE6EBCEABE} - (no file)

O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)

O2 - BHO: (no name) - {89233D19-AFA8-F92A-D79A-A00FA29048B5} - (no file)

O2 - BHO: (no name) - {98777DBE-E759-E881-7F92-B09EFB340AB1} - (no file)

O2 - BHO: (no name) - {9B722DE8-B05B-BDDB-2C92-B09EFB3451B5} - (no file)

O2 - BHO: (no name) - {B81E2D17-EBF7-B270-872F-BE3EC12720B3} - (no file)

O2 - BHO: (no name) - {BE172A10-E7F1-E720-D22F-BE3EC1277AE5} - (no file)

O2 - BHO: (no name) - {CC232FBC-E30F-EAD0-2892-B09EFB3454E5} - (no file)

O2 - BHO: (no name) - {CCFB293C-ED81-EC54-A5DD-E1CB2E9F59B4} - (no file)

O2 - BHO: (no name) - {D7BE6781-A961-A4BE-1684-F15A673C42B0} - (no file)

O2 - BHO: (no name) - {DAE935D0-FB60-A6EE-1684-F15A673C1BB2} - (no file)

O2 - BHO: (no name) - {E851726A-B7D7-E659-AD88-E43B810274B2} - (no file)

O4 - HKCU\..\Run: [Aaou] "C:\DOCUME~1\Jeff\APPLIC~1\MCROSO~1\regsvr32.exe" -vt ndrv

O4 - HKCU\..\Run: [Obwhxmw] C:\Program Files\Common Files\?racle\scanregw.exe

O20 - AppInit_DLLs: c:\windows\system32\wuaclt.dll spoolsv.dll C:\WINDOWS\system32\spoolsv.dll C:\WINDOWS\system32\scanregw.dll C:\WINDOWS\system32\javaw.dll C:\WINDOWS\system32\wuaclt.dll

Delete these folders and files, if found:

C:\DOCUMENTS AND SETTINGS\Jeff\APPLICATION DATA\MCROSO... (Folder - name is longer than that but starts with those letters MCROSO. Probably trying to mimic the name Microsoft, but is missing the i )

C:\Program Files\Common Files\?racle... (folder). The name has a wildcard for a first letter - could be anything (guessing it might Oracle?)

Please download the Killbox by Option^Explicit.
http://www.downloads.subratam.org/KillBox.zip

Unzip/Extract the contents to your desktop
How to extract (decompress) zipped or compressed files
http://www.lvsonline.com/compresstut/index.shtml

1. Open Killbox by clicking on Killbox.exe

2. Select *Delete on Reboot* in the first column



3. Press the *All Files* button IMPORTANT STEP!



4. Copy the following text shown in bold below to clipboard by highlighting the bold text and press Control + C

c:\windows\system32\wuaclt.dll
C:\WINDOWS\system32\spoolsv.dll
C:\WINDOWS\system32\scanregw.dll
C:\WINDOWS\system32\javaw.dll


5. In Killbox, select the "File" tab at the top

6. Choose "Paste from Clipboard" in the drop down menu



7. Press the red button with the white x in it.

8. You will receive a prompt stating that files will be deleted on next reboot. Do you want to reboot now?
Choose Yes when asked if you want to reboot. If your computer does not restart, please reboot it manually

.................
After reboot, please scan once more with HijackThis to produce a log and post the new log back here smile.gif
jdhart
Everything went pretty well except in the Killbox I was only able to paste one file at a time even though I clicked the "All Files" button. Also these two entries were not found:

O4 - HKCU\..\Run: [Aaou] "C:\DOCUME~1\Jeff\APPLIC~1\MCROSO~1\regsvr32.exe" -vt ndrv

O4 - HKCU\..\Run: [Obwhxmw] C:\Program Files\Common Files\?racle\scanregw.exe

I rebooted, downloaded Ad-aware updates and ran it twice. It now completes the deletion and shows no critical objects.
I think I'm fixed...do you?
Here is the HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 11:01:51 AM, on 7/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\umonit.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\igfxtray.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\PROGRA~1\Dantz\RETROS~1\retrospect.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [UMonit] C:\WINDOWS\system32\umonit.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [MXOBG] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\RunOnce: [] C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe -z
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ColorPlus Startup.lnk = C:\Program Files\PANTONE COLORVISION\ColorPlus\ColorPlus.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: ChatSpace Full Java Client 4.0.0.320 - http://63.102.226.240:8000/Java/cfs40320.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4056/ftp...02/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl...ArcadeRdxIE.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://hgtv3.view22.com/view22/app/view22rte.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
LS CalamityJane
That looks good! You got the latest Ad-Aware update for today, I assume? That did include quite a few new detections.

I'd like to look further at the action by killbox from it's backup (files can't run from there, it's similar to quarantine)

Navigate to the Killbox backup folder stored automatically here:
C:\!KillBox

a. Right–click folder: !KillBox

b. Point to Send To

c. Then click Compressed (zipped) Folder

This will make a compressed folder, identified by a zipper icon, which displays the same name as the file you compressed.
C:\!KillBox.zip

Go here to upload the file as an attachment
http://www.thespykiller.co.uk/forum/index.php?topic=2166.0
Just reply,
fill in a short message & then press the browse button and then navigate to & select the zip file you made on your computer, then press the *Post* button to upload the file

File to upload:

C:\!KillBox.zip

You DO NOT need to be a member to upload, anybody can upload the files.

You will not see the files that have been uploaded as they only show to the authorized users who can download them. I can collect it from there and will reply back here to you.

How is your computer acting now? Seeing any remaining problems?
LS CalamityJane
I got the Killbox folder, all it had was the log and I can't tell if it was successful or not (the files may have already been removed).

I'd like to be sure. Could you please download and run this free tool to produce a different log for me to review.

1. Download this file - combofix.exe
http://download.bleepingcomputer.com/sUBs/combofix.exe

2. Double click on combofix.exe & follow the prompts.

Note: If you receive a popup with a Disclaimer, read that and answer Y for yes (or N for no)
Y is recommended (if you put N, the tool will exit without fixing and will remove the combofix file and folders)


Do NOT click on the window while the fix is running, because that will cause your system to hang and the fix to stall.

3. When finished, it shall produce a log for you. Post that log in your next reply
jdhart
QUOTE(LS CalamityJane @ Jul 24 2006, 08:12 PM) *
I got the Killbox folder, all it had was the log and I can't tell if it was successful or not (the files may have already been removed).

I'd like to be sure. Could you please download and run this free tool to produce a different log for me to review.

1. Download this file - combofix.exe
http://download.bleepingcomputer.com/sUBs/combofix.exe

2. Double click on combofix.exe & follow the prompts.

Note: If you receive a popup with a Disclaimer, read that and answer Y for yes (or N for no)
Y is recommended (if you put N, the tool will exit without fixing and will remove the combofix file and folders)


Do NOT click on the window while the fix is running, because that will cause your system to hang and the fix to stall.

3. When finished, it shall produce a log for you. Post that log in your next reply


here it is. All of this is making me nervous that I'll do something stupid unsure.gif

Start Time= Mon 07/24/2006 16:28:33.45
Running from: C:\Documents and Settings\Jeff\Desktop

(((((((((((((((((((((((((((((((((((((( Files Created - Last 30days )))))))))))))))))))))))))))))))))))))))))))


2006-07-24 12:11 53,346 C:\WINDOWS\system32\javaw.exe
2006-07-24 12:11 49,248 C:\WINDOWS\system32\java.exe
2006-07-24 12:11 127,078 C:\WINDOWS\system32\javaws.exe
2006-07-18 23:09 73,728 C:\WINDOWS\system32\asuninst.exe


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))




(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"UMonit"="C:\\WINDOWS\\system32\\umonit.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"ViewMgr"="C:\\Program Files\\Viewpoint\\Viewpoint Manager\\ViewMgr_.exe"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"
"srmclean"="C:\\Cpqs\\Scom\\srmclean.exe"
"RetroExpress"="C:\\PROGRA~1\\Dantz\\RETROS~1\\RetroExpress.exe /h"
"Recguard"="C:\\WINDOWS\\SMINST\\RECGUARD.EXE"
"MXOBG"="C:\\WINDOWS\\MXOALDR.EXE"
"MaxtorOneTouch"="C:\\Program Files\\Maxtor\\OneTouch\\utils\\Onetouch.exe"
"IntelliPoint"="\"C:\\Program Files\\Microsoft IntelliPoint\\point32.exe\""
"IgfxTray"="C:\\WINDOWS\\system32\\igfxtray.exe"
"hpsysdrv"="c:\\windows\\system\\hpsysdrv.exe"
"HotKeysCmds"="C:\\WINDOWS\\system32\\hkcmd.exe"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"CPQEASYACC"="C:\\Program Files\\COMPAQ\\Easy Access Button Support\\StartEAK.exe"
"AlcxMonitor"="ALCXMNTR.EXE"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"Windows Defender"="\"C:\\Program Files\\Windows Defender\\MSASCui.exe\" -hide"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_07\\bin\\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"NoChange"="1"
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"updateMgr"="\"C:\\Program Files\\Adobe\\Acrobat 7.0\\Reader\\AdobeUpdateManager.exe\" AcRdB7_0_7 -reboot 1"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000000

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,00,02,00,00,00,00,00,00,00,02,00,00,e2,02,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=hex:04,00,00,40
"OriginalStateInfo"=hex:18,00,00,00,ff,ff,00,00,ff,ff,00,00,ff,ff,ff,ff,ff,ff,\
ff,ff,04,00,00,00
"RestoredStateInfo"=hex:18,00,00,00,6a,02,00,00,23,00,00,00,a4,00,00,00,9a,00,\
00,00,01,00,00,00

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"Aaou"="\"C:\\DOCUME~1\\Jeff\\APPLIC~1\\YSTEM~1\\dllhost.exe\" -vt ndrv"
@="C:\\WINDOWS\\system32\\RNDLL~1.EXE"
"Pjs"="C:\\Program Files\\?dobe\\services.exe"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
"CDRAutoRun"=dword:00000000

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"Aaou"="\"C:\\DOCUME~1\\Jeff\\APPLIC~1\\YSTEM~1\\dllhost.exe\" -vt ndrv"
@="C:\\WINDOWS\\system32\\RNDLL~1.EXE"
"Pjs"="C:\\Program Files\\?dobe\\services.exe"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
"CDRAutoRun"=dword:00000000

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}"="Microsoft AntiMalware ShellExecuteHook"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyAgent]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="Money Express"
"hkey"="HKCU"
"command"="\"c:\\Program Files\\Microsoft Money\\System\\Money Express.exe\""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="msmsgs"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="qttask"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RIS2PostReboot]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="LaunchRIS2"
"hkey"="HKLM"
"command"="C:\\Program Files\\LEGO MINDSTORMS\\RIS 2.0\\LaunchRIS2.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StorageGuard]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="sgtray"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\VERITAS Software\\Update Manager\\sgtray.exe\" /r"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TizzleTalk]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="TizzleTalk"
"hkey"="HKLM"
"command"="C:\\Program Files\\TizzleTalk\\TizzleTalk.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="evntsvc"
"hkey"="HKLM"
"command"="C:\\Program Files\\Common Files\\Real\\Update_OB\\evntsvc.exe -osboot"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WCOLOREAL]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="coloreal"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\COMPAQ\\Coloreal\\coloreal.exe\""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Weather]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="Weather"
"hkey"="HKCU"
"command"="C:\\PROGRA~1\\AWS\\WEATHE~1\\Weather.exe 1"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"



Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\MP Scheduled Scan.job
C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer - Jeff.job
C:\WINDOWS\tasks\Norton SystemWorks One Button Checkup.job
C:\WINDOWS\tasks\Symantec Drmc.job

Completion time: Mon 07/24/2006 16:28:57.85
ComboFix ver 06.07.24 - This logfile is located at C:\ComboFix.txt

ComboFix.txt
LS CalamityJane
You're doing just fine.

Could you also please scan and post a Fresh Hijack this log
jdhart
Fresh hijackthis log as requested:

Logfile of HijackThis v1.99.1
Scan saved at 6:24:23 PM, on 7/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\umonit.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\igfxtray.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [UMonit] C:\WINDOWS\system32\umonit.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [MXOBG] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ColorPlus Startup.lnk = C:\Program Files\PANTONE COLORVISION\ColorPlus\ColorPlus.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: ChatSpace Full Java Client 4.0.0.320 - http://63.102.226.240:8000/Java/cfs40320.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4056/ftp...02/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl...ArcadeRdxIE.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://hgtv3.view22.com/view22/app/view22rte.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
LS CalamityJane
Thanks!

This one is tricky as it not only changes the names of it's files, it hides by a mimic of legitimate files.

First

Go to Start then Run and type in regedit and hit OK.
Go to File then Export and save the registry somewhere as a backup. Give it a name you'll remember like SaveReg.reg.

Next, Open Notepad, then copy and paste the following lines shown in bold into Notepad:

REGEDIT4

[-HKEY_USERS\.default\software\microsoft\windows\currentversion\run]

[-HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]


Save the text file pasted into notepad to the desktop as fix.reg and make sure the "Save as Type" field says "All Files". Then please go to the desktop and double-click on fix.reg, and click Yes to merge it with the registry.
.............................
Next, I think the files themselves may already have been deleted, but I see references to them in the registry from the reports you posted, so we're going to do a search ONLY.

download this tool called Filefind:
http://www.atribune.org/downloads/FileFind.zip

Unzip it and doubleclick on Filefind.exe to run it

Leave the default for the Directory search box at: C:\

Copy and paste into the *file* searchbox the following line:

dllhost.exe

Wait while it searches (this could take a while). When it finishes you should see one or more text lines listed . Press the *Export* button. Notepad should open with the text lines from the Filefind. Please copy the results of that search back here.

Then repeat the same for this file name:

services.exe

And export the results, copy them back here.
.................................................
For the last one, we need to use a different tool.

Download Long_Paths.zip
http://castlecops.com/zx/CalamityJane/Long_Paths.zip

Unzip the file to your desktop

Click on the file: Long Paths.vbs

A box will popup asking you for the shortname. Copy and Paste in this line into the white box and press *ok*

C:\WINDOWS\\system32\RNDLL~1.EXE

When it's done, A message box will pop up with the long name. then press the *Cancel* button. A text file will popup. Please save that somewhere handy. Copy and paste the results of that text file back here for review so I can tell you what folders need to be deleted. smile.gif

If instead you get a message about "path not found" let me know.

We'll need to fix the one item you have disabled in MSconfig. But we'll do that later (this is only sort of a reminder to me) smile.gif
jdhart
File search results for dillhost.exe:

C:\WINDOWS\$NtServicePackUninstall$\dllhost.exe - 4608 Bytes
C:\WINDOWS\ServicePackFiles\i386\dllhost.exe - 5120 Bytes
C:\WINDOWS\system32\dllhost.exe - 5120 Bytes

File search results fpr services.exe:

C:\WINDOWS\$NtServicePackUninstall$\services.exe - 101376 Bytes
C:\WINDOWS\ServicePackFiles\i386\services.exe - 108032 Bytes
C:\WINDOWS\system32\services.exe - 108032 Bytes

When I run Long Paths.vbs I get a Norton AntiVirus HIGH RISK warning "Malicious script detected". Needless to say, this worries me. I hope you understand my concerns and don't take it personally. I don't know how safe any of this is.

Please let me know what this is about and what you recommend I do.
LS CalamityJane
QUOTE(jdhart @ Jul 25 2006, 01:52 PM) *
When I run Long Paths.vbs I get a Norton AntiVirus HIGH RISK warning "Malicious script detected". Needless to say, this worries me. I hope you understand my concerns and don't take it personally. I don't know how safe any of this is.

Please let me know what this is about and what you recommend I do.

That is a VBS script but it is not malicious. Please allow the script to run since we know that we are using Long Paths.vbs to find information for us.

On the other two, that's good, thanks. We need to verify that last one using Long Paths.vbs
jdhart
Ok,
Here's what came up. I hope this is good news!

Path not Found: C:\WINDOWS\\SYSTEM32\RNDLL~1.EXE
LS CalamityJane
Yes, that is good news. There were references to files in the registry but I needed to search to make sure the files were gone, because if not we would need to delete them. So that verifies for me they are, indeed, gone and what you have left is the legitimate files where they are supposed to be smile.gif

Assuming you ran the registry fix I posted and it merged ok, most of the work is done.

Now, you have disabled an item in the Startups using MSCONFIG. I need for you to undo that so we can fix it.

Go to MSCONFIG and re-enable the startup item for: TizzleTalk

Then run HijackThis and post a fresh log. We should be able to see it now and get rid of it (rather than just disable it).

That was the program I had you remove earlier that was the PurityScan pest. It should be gone and all we have left is this leftover in the registry.
jdhart
QUOTE(LS CalamityJane @ Jul 25 2006, 07:24 PM) *
Assuming you ran the registry fix I posted and it merged ok, most of the work is done.

Now, you have disabled an item in the Startups using MSCONFIG. I need for you to undo that so we can fix it.

Yes the registry fix seemed to go ok.
I enabled TizzleTalk in the start menu but I'm still using selective start up so all that other stuff doesn't run.
Here is the HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 12:50:39 PM, on 7/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\umonit.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirect...c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [UMonit] C:\WINDOWS\system32\umonit.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [MXOBG] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [TizzleTalk] C:\Program Files\TizzleTalk\TizzleTalk.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunOnce: [] C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe -z
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ColorPlus Startup.lnk = C:\Program Files\PANTONE COLORVISION\ColorPlus\ColorPlus.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O16 - DPF: ChatSpace Full Java Client 4.0.0.320 - http://63.102.226.240:8000/Java/cfs40320.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4056/ftp...02/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl...ArcadeRdxIE.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://hgtv3.view22.com/view22/app/view22rte.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\NPROTECT.EXE
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
LS CalamityJane
Very good! Now we'll fix it smile.gif

Open HijackThis and choose *system scan only*

When it finishes, place a checkmark next to this entry:
O4 - HKLM\..\Run: [TizzleTalk] C:\Program Files\TizzleTalk\TizzleTalk.exe

Then press the *fix checked* button, and close HijackThis.

Look in the Program Files directory. If you see this folder, go ahead and delete it

C:\Program Files\TizzleTalk

If not found it has probably already been removed in a prior cleaning step.

How is your computer acting now? Seeing any remaining problems?
jdhart
There is no TizzleTalk in the program files.
The computer is running fine. the only unusual thing is upon restart, I get a RBA has encountered a problem and needs to close... and I'm prompted to send a report to microsoft about theis problem. This isn't anything new and it's no biggie, I just clic don't send but I thought it might mean something to you.

I recently started using Foxfire instead of IE because I've read that it is safer. Do you agree, and do you recommend I install the programs for Foxfire that limit Java?

Thanks so much for your help. I don't know what I would have done without you.
LS CalamityJane
No, I don't think Firefox is safer. I think it gives people a false sense of security because that browser too has security vulnerabilities from time to time that need to be patched and if you don't keep up with that manually, you might be surfing with a unpatched browser. If you update Windows Security Updates automatically, once each month they come out and if you have SP2 and your IE is properly configured, it is just as "safe" as firefox.
And it will be updated automatically for you via Windows Update. I find Firefox is a pain to uninstall/reinstall each time a new version is offered and you DO need to keep up with that if you're going to use it. I do use it but only because I like the tabbed browsing. So that means I have to keep two browsers up to date.

Some final cleanup and prevention recomendations follow.

You can go ahead and delete any special tools we used (SmitRem, SmitfraudFix, ComboFix, etc). They won't serve a future purpose and are replaced with updated versions frequently, so the copies you have are probably already out of date and no need to keep them.

Do a disk cleanup. Go to Start > Run and type in the box: Cleanmgr
Wait while Windows scans your system for files to delete.
Make sure these 3 are checkmarked and press *ok* to delete them.

Temporary Files
Temporary Internet Files
Recycle Bin

Now that your PC is clean, make sure all programs are running properly and then you'll need to reset your restore point in Windows XP.......why?

One of the best features of Windows ME or XP is the System Restore option, however if a malware infects a computer with this operating system it can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after malware removal.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore.
Go to Start and right-click on *My Computer*.
Click Properties.
Click the System Restore tab.
Put a Checkmark in the box next to "Turn off System Restore".
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
Go to Start and right-click on *My Computer*.
Click Properties.
Click the System Restore tab.
Remove the checkmark next to "Turn off System Restore".
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default.aspx?...kb;en-us;310405

Next, I highly recommend you get some extra protection to prevent future infections. Here are some things you can do and some free programs to help smile.gif.
How do I prevent Browser Hijacks and Spyware?
http://www.dslreports.com/faq/13620

I'm happy to see you have SP2 installed. That will address numerous security issues in your Operating System and IE
Make sure that you keep your Operating System and IE updated with the latest Critical Security Updates from Microsoft...they usually come out once a month, on the 2nd Tuesday of each month. This is the first step in malware prevention, as many nasties now take advantage of new exploits and if not patched, you are vulnerable!
Windows Update
http://update.microsoft.com/microsoftupdate/

And see this link for instructions on how to configure the enhanced security features in SP2:
http://www.microsoft.com/technet/security/...xp/iesecxp.mspx

I also highly recommend to get the free tool, Microsoft Baseline Security Analyzer (MBSA) from Microsoft to analyze your PC security for prevention purposes.

MBSA Version 2.0 will scan for common system misconfigurations on Windows 2000, Windows XP, and Windows Server 2003 systems. This program will identify the system security weaknesses in your browser and operating system and provides easy instructions to correct them. This includes any missing critical Windows security updates, system vulnerabilities and your IE Browser security settings. Get the download here:
Microsoft Baseline Security Analyzer
http://www.microsoft.com/technet/security/...s/mbsahome.mspx
Choose MBSAsetup-EN.msi = (English Version) or the language appropriate for you.

Also visit this Free Online Scanner from Microsoft for PC Health and Safety
http://safety.live.com/site/en-US/default.htm
and Microsoft Security At Home
http://www.microsoft.com/athome/security/default.mspx
for tips to Protect your Pc, Protect yourself and Protect your Family.
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