Hello,

I am having an uninstallation problem with this 2007 version. When I execute the program, I get the error message: "System error: 1810 has occurred. Description: Service is not online. Application terminates" Also, the program does not appear on the Add/Remove Programs list. However, when I try to uninstall from the start menu, I get the message, "This action is only valid for products that are currently installed." What can I do manually to completely remove Ad-aware 2007 from the computer?

Thanks.

Hi elfredlied
try this ...
download and install Revo uninstaller.
Create a system restore point.
Start Revo > locate Ad-Aware 2007 ( use the 'Hunter-mode if it's not listed )> choose 'moderate'
and follow the prompts.
If you still in trouble after it, feel free to post back.
Cheerio
Raziel

Hi Raziel,

I tried what you suggested, but I don't see the word 'moderate' anywhere after I moved the crosshairs onto the Ad-aware 2007 icon on my desktop. And when I click on uninstall, Revo gave me the message, "No Installation Package Found Tip: Get more information for the application from the main windows and try to uninstall it manually! C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Aware 2007.exe". What can I do next to remove Ad-Aware? Maybe, I should delete its program folder and delete every Ad-aware entry in the registry... Thank you for responding.

Hi again
If you using the free version
> create a system restore point
> delete the entire folder
> direct to Docs and Settings\All Users\Application Data\ Lavasoft and delete the entire folder
> start/run - type 'cleanmgr' - checkmark Temp.Files/Temp-Internet Files/Recycle bin - run
> reboot
> start a windows search for AAW leavings and delete them manually.
Let us know how it works.
Cheers
Raziel

I followed all your instructions. I did not find anything during the search other than the start menu shortcuts. Do I need to clean the registry too? Thanks for helping.

Yes, but why did you even remove the program in the first place? What is your OS?

You should have ran services.msc and there scroll down to "Lavasoft Ad-Aware", click with righ mouse click and select start