I have Adaware SE Professional 1.06 and i haven't been able to get any defination updates in the past month. It stops at 5%. I use windows XP. Would anyone be able to help me out or let me know what the problem might be. Thanks in advance for the help.

I think you have the same problem I do - your subscription has expired. no updates are provided after 1-1-08 although my last update was Apr-14-08.

Lavasoft makes it difficult to resubscribe. I tried to as an existing member, but since my email address has changed since the last subscription I could not apply as an existing member.

Should I just apply as a new member?

I wonder why no notice of expiration was sent as I have been getting the newsletters.

OttoJ

Read this link http://www.lavasoftsupport.com/index.php?s...amp;#entry76230

It will explain all.

I done what it said there and it still won't update. It keeps stopping at 5%. Would you know of anything else for us to try? Thanks

Read ALL of However, once a 'pooter fails to pick-up an auto-update, that's it! Updating to the latest defs manually, and then trying an auto-update doesn't work...!...

...and then ALL of An old problem with our definition file updating service for Ad-Aware SE has resurfaced. It relates to customers using certain Internet Service Providers. The problem produces the Ad-Aware SE warning: "Error retrieving updates" when performing a webupdate.

These will answer your questions.

BUT - make sure that you have the relevant information before attempting a download....!

I had a look at that but i got this copy for my computer at home for work and i don't have the registration number and all that they need. What else could i try? Thanks

Hi Wheedleton
just sent you a message with further advice.
Cheers
Raziel